DebtBlue Reviews 3,391

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 637 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and kind demeanor. Many people highlight the excellent customer service, noting that representatives are patient, understanding, and provide clear explanations. The overall service is frequently described as efficient and effective, with many consumers appreciating the quick response times and the support received throughout their financial journey. However, some people were dissatisfied with payment-related issues, including unexpected requests for additional funds after a contract was signed, or inconsistencies with scheduled payments. A few other people also felt that employee complaints and investigations were not handled well, leading to a stressful work environment.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being kind,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the consultants and... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Payment

Clients share ambiguous opinions on payment. Many customers express satisfaction, highlighting how the... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers appreciated the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tenisia surprised me with an update with my Debt Blue account. They have three creditors paid off and are halfway paid off the two bigger accounts. one more creditor after that. i really appreciated... See more

Company replied

Rated 5 out of 5 stars

I called because I had been emailing the law group in regards to paperwork that had been served to me. As soon as i shared the email, she was able to get me the correct information and also provided a... See more

Company replied

Rated 5 out of 5 stars

I am so glad I did my research and came across Curadebt and was instantly connected with Jonathan Chanto. This process has been a wonderful experience I have ever experienced to have a fresh start of... See more

Company replied

Rated 5 out of 5 stars

Debt blue checked on me every step of the way to see if I needed anything, had any questions at any time, and problems with companies I owed. Always encouraging me along the way. Always there for me w... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

About DebtBlue

Written by the company

Backed by more than 20 years of experience, the DebtBlue team is committed to helping individuals and families get back on their feet financially. By reducing the principle portion of your credit card debt, department store bills or medical bills, DebtBlue clients can get out of debt more quickly and regain the financial stability that may be lost to the unexpected loss of a job, sickness, or divorce.

DebtBlue’s Program is Proven to Work

Your unsecured debt may be able to be settled for cents on the dollar and much more quickly than making the minimum monthly payments. You get fast, friendly service from DebtBlue. Our team of professionals know what the credit card companies will settle for. They have worked directly with the creditors to establish relationships to settle your debt for less than you owe, in a professional manner.

It’s not for everybody because everyone’s financial situation is different. It just takes a few minutes on the phone with our debt specialists to get the information you need to make the best decision for yourself and your family. DebtBlue will answer all your questions in the first free phone consultation. Don’t wait for your debt situation to get worse. DebtBlue is here to help you free yourself from debt.

Performance Guarantee

You are guaranteed to save money, or there is absolutely no cost to you.

When you choose DebtBlue, you are guaranteed to have a portion of your credit card debt forgiven/reduced or DebtBlue will not receive any compensation. It’s a simple as that. You are guaranteed to save money, or there is absolutely no cost to you. With DebtBlue you save. 100% guaranteed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast

My interaction was fast and easy when I ran into a problem, they handled it.Thank you

26 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for the wonderful review, Chris. We are ecstatic to hear that our service was fast and easy.

Rated 5 out of 5 stars

She help me understand the situation

She help me understand the situation! So I won't be stress out . 😊

26 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are thrilled to hear that our Client Success Specialist was able to help you understand the situation and relieve your stress. Thank you for the wonderful review. Reach out any time you have questions.

Rated 5 out of 5 stars

Fantastic

None ooooooooo

26 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

It is so wonderful to hear that we are fantastic. We think you are pretty fantastic too. Thank you for the outstanding rating.

Rated 5 out of 5 stars

Extra Mile

Levon did an excellent job giving me the proper information about the program and went above and beyond giving advice on how to move forward with my current debt. Would recommend to anyone in a likewise situation.

25 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your review. We deeply appreciate your recommendation and are glad Levon provided excellent information and advice.

Rated 5 out of 5 stars

Kevin was very reassuring and put me at…

Kevin was very reassuring and put me at ease about a situation that I was very nervous about. Also, he asked me to call back after I sent an email, so he could check and make sure that it was received. I appreciated his attentiveness.

25 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are happy to hear Kevin provided reassuring support and attentive service during your stressful situation.

Rated 5 out of 5 stars

Kevin was Awesome!

Kevin was polite, patient, and able to answer my questions completely. Thank you, Kevin!

25 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are thrilled Kevin was able to answer all of your questions completely. Thank you for sharing your review!

Rated 5 out of 5 stars

Rosa was very professional

Rosa was very professional! Answered my questions. Overall very happy with the service I received!

25 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are thrilled Rosa was professional and able to answer your questions. Thank you for sharing your outstanding feedback.

Rated 4 out of 5 stars

Good communication!

Information was clearly shared my questions or answer it right away.

25 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you, Matt, for the positive feedback. It is highly appreciated.

Rated 5 out of 5 stars

Dee has taken care of everything

Dee has taken care of everything

25 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are overjoyed that Dee was able to address everything you needed help with. Thank you for allowing us to be your partner on your journey to financial independence.

Rated 5 out of 5 stars

My experience was great

My experience was great! Dee answered all my questions. She even called me back when my Wifi went out. She has a pleasant personality.

25 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

What a wonderful review for our amazing Dee! Thank you so much for taking the time to share!

Rated 5 out of 5 stars

It was fast easy and accurate

It was fast easy and accurate

24 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We sincerely value your feedback! Glad our service was fast, easy and accurate for you.

Rated 5 out of 5 stars

The agent was friendly

The agent was friendly. She answered all of my questions.

24 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are grateful your questions were answered and appreciate the kind words about our friendly agent.

Rated 5 out of 5 stars

Courteous and Professional

I missed a phone call from Debt Blue and when I called back Nia was able to help me. She answered important questions I had and helped me confirm a debt settlement. She is good at her job, courteous and professional.

24 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your review. We're pleased Nia provided courteous and professional service with your debt settlement questions.

Rated 5 out of 5 stars

Teneshia

Teneshia, was very friendly, calm and was able to answer all my questions. She was very helpful.

24 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for highlighting Teneshia's helpful and friendly service. We're glad she answered all your questions effectively.

Rated 5 out of 5 stars

Dee helped reschedule my payment plan.

Dee helped reschedule my payment plan.
I needed to postpone the date and she did it for me.
So grateful!
Thanks, Dee and DebtBlue!

24 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are happy to hear Dee helped reschedule your payment plan. Thank you for your gratitude and trust in DebtBlue!

Rated 5 out of 5 stars

Melissa was able to identify something…

Melissa was able to identify something that was not adding up associated with my debt and initiated an inquiry to resolve the issue. She did an excellent job overall.

23 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for highlighting Melissa's excellent work in identifying and resolving your debt issue. We appreciate your trust.

Rated 5 out of 5 stars

Alexis T

Alexis T. was great and made the process very easy. She explained everything throughly and what to expect in each and every way. Thanks soo much

23 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Your positive experience with Alexis T means everything to us. We're thrilled she made the process easy and explained everything thoroughly.

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