Debt Advice Line  Reviews 

31
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

It’s alway daunting after feeling like there is no way out of debt but james guided and supported me through all my options whilst making me feel at ease and not judged. From someone who has severe me... See more

Company replied

Rated 5 out of 5 stars

Tried this firm and two others. Debt Advice Line were far better in comparison. They dealt with the business and personal where other companies were only personal while telling me it wasn't possible... See more

Company replied

Rated 5 out of 5 stars

I saw this when I needed help with my debt and Danielle was so helpful, reassuring and helped calmed my anxiety and worries down. She helped me with any question I had and I couldn't of asked for anyo... See more

Rated 5 out of 5 stars

I Would like to start by saying a huge thank you to Danielle, she truly made the whole process so much easier for me as I struggle with anxiety, she made me feel completely at ease and was understandi... See more

Company replied

Company details

  1. Debt Relief Service

Written by the company

We support people across the UK who are experiencing financial difficulty, offering an empathetic, understanding, and informative approach to debt support. Our aim is to help people better understand their financial circumstances, explore their options, and take positive steps towards managing their debts with greater confidence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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4.7

All reviews

(31)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Was very apprehensive about doing all…

Was very apprehensive about doing all this as so much information out there very mis leading but were very thorough and very good explaining the options to me so I could make the right decision. Thank you for making so easy and being understanding.

9 November 2026
Unprompted review
Rated 5 out of 5 stars

I have been in debt for nearly 10 years…

I have been in debt for nearly 10 years paying bit off here and there. I rang the company up and spoke to James who didn't judge me and was happy to help find the best solution for me within a week I have an affordable IVA set up. Thank you all

10 November 2026
Unprompted review
Rated 5 out of 5 stars

I would like to say a big thank you too…

I would like to say a big thank you too Aiden for the understanding and commitment he gave keeping in touch any concerns messages straight back the times I was available kept to them and no judgement given to my debt so thank you Aiden

6 November 2026
Unprompted review
Rated 5 out of 5 stars

Tried this firm and two others

Tried this firm and two others. Debt Advice Line were far better in comparison. They dealt with the business and personal where other companies were only personal while telling me it wasn't possible to combine them.
All the stages were presumed internally. I was kept far more updated than I'd expected. It's not a pleasant place / circumstance to be in. The lady that oversaw things for me was very pleasant. That made it easier. As well as doing a job better than I'd hoped I was treated better than I could have expected. I'd choose them over any other options from my experience.

5 November 2026
Unprompted review
Debt Advice Line  logo

Reply from Debt Advice Line

Thank you for taking the time to share such thoughtful feedback. We’re pleased you felt well informed throughout and that the kindness of the lady supporting you made a difficult situation easier. Hearing that both our service and the way you were treated exceeded your expectations means a great deal to us. Thank you for your trust and recommendation.

Rated 5 out of 5 stars

It’s alway daunting after feeling like…

It’s alway daunting after feeling like there is no way out of debt but james guided and supported me through all my options whilst making me feel at ease and not judged. From someone who has severe mental health issues i cant thank james enough

14 October 2026
Unprompted review
Debt Advice Line  logo

Reply from Debt Advice Line

Thank you for sharing your experience. We’re so pleased James helped you feel at ease, listened without judgement and supported you in understanding your options. Taking that first step can feel daunting, and we’re glad his kindness made it easier. We’ll be sure to pass your thanks on to him.

Rated 5 out of 5 stars

As soon as I spoke to James I felt…

As soon as I spoke to James I felt comfortable talking to him. He was very professional, patient, answered any questions. I would recommend them to all my family & friends for sure if they ask me. I give this Company 10/10

4 November 2026
Unprompted review
Debt Advice Line  logo

Reply from Debt Advice Line

Thank you for your wonderful review and 10/10! We’re delighted James made you feel comfortable from the start and took the time to answer your questions with patience and care. Your recommendation to family and friends means a lot to us. We’ll happily share your kind words with him!

Rated 5 out of 5 stars

Customer service phone call.

The lady who called me, Ann-Marie what a pleasure it was to speak with her. She had a magical spark that shone bright in her voice, a beautiful energy I could feel. She made my day. Other companies would get more positive feedback if they all could have an Ann-Marie on the other end of there phones.

3 November 2026
Unprompted review
Debt Advice Line  logo

Reply from Debt Advice Line

Thank you for such a lovely review! It’s wonderful to hear Ann-Marie’s warmth and friendly manner made your day. We’ll be delighted to share your kind words with her—they’re sure to make her day too!

Rated 5 out of 5 stars

Kate was amazing and really helped me…

Kate was amazing and really helped me sort through what is a truly difficult time. She led with kindness and understanding under pinned with a wealth of knowledge and great advice

23 October 2026
Unprompted review
Debt Advice Line  logo

Reply from Debt Advice Line

Thank you for your thoughtful review. We’re so pleased Kate’s kindness, understanding and clear advice helped you through a difficult time. We’ll be sure to share your lovely feedback with her—it will mean a great deal.

Rated 5 out of 5 stars

James was excellent

James was excellent, all was sorted in a couple of days
Highly reccomend this company and the weight was just took off my shoulders

4 November 2026
Unprompted review
Debt Advice Line  logo

Reply from Debt Advice Line

Thank you for your lovely review! We’re delighted James helped get everything organised quickly and left you feeling like a weight had been lifted. We’ll happily pass your kind words on to him. Thank you for recommending us!

Rated 5 out of 5 stars

Kate helped me so much through my…

Kate helped me so much through my financial difficulties. She never judged me and made me so at ease and thanks to her I’m getting my life back on track. Thank you Kate

28 October 2026
Unprompted review
Debt Advice Line  logo

Reply from Debt Advice Line

Thank you for your lovely review! We’re so pleased Kate made you feel at ease and supported without judgement. Hearing that you feel your life is getting back on track means a great deal to us. We’ll be sure to pass your thanks on to her!

Rated 5 out of 5 stars

Brilliant service from James

Brilliant service from James, very understanding and went above and beyond for me and made me feel very comfortable, amazing

3 November 2026
Unprompted review
Debt Advice Line  logo

Reply from Debt Advice Line

Thank you for your lovely review! We’re delighted James made you feel comfortable and supported, and that his understanding approach made such a difference. We’ll be sure to pass your kind words on to him!

Rated 5 out of 5 stars

Thanks John

I cannot thank John enough for the time he took to help me. I finally had a good night's sleep after speaking with John.
Highly recommend this company and if you are lucky enough to be looked after by John, you will be in amazing hands 🙂

26 October 2026
Unprompted review
Debt Advice Line  logo

Reply from Debt Advice Line

Thank you for such a heartfelt review! Hearing that you could finally enjoy a good night’s sleep after speaking with John means so much. We’re pleased he took the time to help and reassure you. We’ll gladly share your kind words with him—thank you for recommending us!

Rated 5 out of 5 stars

I Would like to start by saying a huge…

I Would like to start by saying a huge thank you to Danielle, she truly made the whole process so much easier for me as I struggle with anxiety, she made me feel completely at ease and was understanding of my situation rather than judging. I would highly recommend Danielle and the whole company as they are amazing and if you really need help they will truly do there best to advise and find the best route for you. Danielle helped lift a huge weight off of my shoulders, she is absolutly amazing and I cant thank her enough x

28 October 2026
Unprompted review
Debt Advice Line  logo

Reply from Debt Advice Line

hank you for your heartfelt review. We’re so pleased Danielle made you feel at ease, listened without judgement and helped lift a weight off your shoulders. We’ll be delighted to share your kind words with her. Thank you for recommending Danielle and our team—it means a great deal to us!

Rated 5 out of 5 stars

Danielle has been a great help with…

Danielle has been a great help with giving me all the information of the services they offer and now I feel I am in a better position going forward with less stress I would recommend them
Thank you 🙂

21 October 2026
Unprompted review
Debt Advice Line  logo

Reply from Debt Advice Line

Thank you for your kind review! We’re pleased Danielle explained the services clearly and helped you feel more positive about moving forward with less stress. We’ll happily pass your thanks on to her. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Danielle

Was struggling with it all Danielle rang me went through all of it with me.could always message and got reply kind and friendly done an amazing job

20 October 2026
Unprompted review
Debt Advice Line  logo

Reply from Debt Advice Line

Thank you for your lovely review! We’re pleased Danielle listened to your concerns, explained everything clearly and arranged calls around your availability. It’s great to hear you felt comfortable asking questions. We’ll be sure to share your kind words with her!

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