Lousy exchange policy.
Lousy Exchange Policy: Their exchange policy is frustrating, and they seem intent on ensuring you keep the product no matter what.
They will delay your request for weeks, only to tell you that the exchange period has expired.
No Return Policy: When I didn’t like the product, I initially requested a return, but they declined, citing a no-return policy.
Confusing Exchange Rules: I was told I could exchange for any other product. After selecting a replacement, they informed me (after a week) that exchanges are only allowed for size variations of the same product.
Missed Exchange Window: When I finally requested a size exchange, they claimed the exchange period had passed, despite their previous delays.
So in nutshell, the product itself may be fine, but if you're dissatisfied, the situation changes significantly.