Dears Pharmacy & Travel Clinic - Tranent Reviews 2

TrustScore 4 out of 5

3.8

49-51 High St, EH33 1LN Tranent, East Lothian, GB


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Company details

  1. Pharmacy
  2. Travel Clinic

Written by the company

A group of pharmacies operating across Dundee, Glasgow, Edinburgh & Fife, Providing a range of services including Travel Clinics, Children’s Vaccinations, Diagnostic & Private Pharmacy Services to support the health & well-being of the communities we serve.


Contact info

  • 49-51 High St, EH33 1LN, Tranent, East Lothian, United Kingdom

  • 01875 610321

3.8

Great

TrustScore 4 out of 5

2 reviews

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1-star

Replied to 63% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Life changing

Life changing! I am housebound and have pleaded with the Manager at Wells pharmacy Tranent to have my prescription dropped off even my doctor has pleaded with the manager and he has still refused. Unfortunately I have had to rely on my 12 year old amazing daughter to collect my prescription for me for the past 4 years! Even picking up diazepam, he should be disgusted with himself for disgusting customer service. My CPN has now contacted Dears Pharmacy Tranent High Street who are more than willing to drop my medication to my home address!! I can not thank them enough for taking all this stress away! I am absolutely blown away at how utterly amazing they are and will be eternally grateful!!! Thank you so very much! A truly caring pharmacy!!!!!

26 November 2025
Unprompted review
Dears Pharmacy & Travel Clinic  - Tranent logo

Reply from Dears Pharmacy & Travel Clinic - Tranent

Thank you so much for taking the time to leave this review. We truly appreciate your kind words. I’ll make sure to pass your feedback along to the team at Tranent. We’re always happy to help in any way we can, supporting our community is at the heart of what we do. If you ever need anything or further assistance, please feel free to phone or email in at anytime. Many thanks Kirsty

Rated 5 out of 5 stars

Incredibly helpful dispensary team/base…

Incredibly helpful dispensary team/base pharmacist at Dears Tranent (EH33 1LN).

They will consistently go the extra mile, and pick up any slack from NHS Lothian services, where appropriate, to ensure patients receive the right care.

15 April 2025
Unprompted review

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