Dears Pharmacy & Travel Clinic - Dunfermline Reviews 91

TrustScore 4.5 out of 5

4.6

High Street 85, KY12 7DR Dunfermline, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Danielle at Dears on the High Street Dunfermline was very easy to deal with and removed my ear wax painlessly. She gave me very good advice and I would have every confidence to use this service again... See more

Company replied

Rated 5 out of 5 stars

Kamil at Dears pharmacy was the friendliest person! Felt extremely comfortable on both visits. First time we were with him for nearly an hour explaining preventatives and the vaccines we could receive... See more

Company replied

Rated 3 out of 5 stars

Some of the pharmacy team here are amazing! They are usually helpful and kind, which is important when dealing with GP mess ups and accessing vital medications. But some of the team are bad liste... See more

Rated 1 out of 5 stars

Went in for advice from Pharmacist had to write down what was wrong, she came out and said what is the problem? I said I have written it down as I dont want to day in front of the shop. She then repl... See more

Company replied


Company details

  1. Pharmacy
  2. Travel Clinic

Written by the company

A group of pharmacies operating across Dundee, Glasgow, Edinburgh & Fife, Providing a range of services including Travel Clinics, Children’s Vaccinations, Diagnostic & Private Pharmacy Services to support the health & well-being of the communities we serve.


Contact info

  • High Street 85, KY12 7DR, Dunfermline, Scotland, United Kingdom

  • 01383723571

4.6

Excellent

TrustScore 4.5 out of 5

91 reviews

5-star
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1-star

Replied to 63% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Ear pain service at Dears Pharmacy.

Danielle at Dears on the High Street Dunfermline was very easy to deal with and removed my ear wax painlessly. She gave me very good advice and I would have every confidence to use this service again and recommend it to my friends. Worth every penny of the £55.

30 April 2026
Unprompted review
Dears Pharmacy & Travel Clinic  - Dunfermline logo

Reply from Dears Pharmacy & Travel Clinic - Dunfermline

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to the team. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

Rated 5 out of 5 stars

Kamil at Dears pharmacy

Kamil at Dears pharmacy was the friendliest person! Felt extremely comfortable on both visits. First time we were with him for nearly an hour explaining preventatives and the vaccines we could receive. He explained everything so well, and was so easy to pay attention to. Would definitely go back for any further needs at a pharmacy! Thank you so much Kamil!

13 March 2026
Unprompted review
Dears Pharmacy & Travel Clinic  - Dunfermline logo

Reply from Dears Pharmacy & Travel Clinic - Dunfermline

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to the team. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

Rated 5 out of 5 stars

Dears Dunfermline - Kamil

Visited Dears Dunfermline twice for my travel clinic and seen both times by Kamil. He’s a star!
Never felt rushed, put me at ease straight away and was very knowledgable.
Injections were pain free, played some calm music and just made me feel very relaxed.

Wouldn’t hesitate to return to speak to Kamil again.

26 February 2026
Unprompted review
Dears Pharmacy & Travel Clinic  - Dunfermline logo

Reply from Dears Pharmacy & Travel Clinic - Dunfermline

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to the team. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

Rated 5 out of 5 stars

Excellent sevice from a local Pharmacy.

Kamil was very thorough in the vaccinations I would require travelling from Australia via the Polynesian Islands to America. Over the two visits,he was very polite and professional, and gave me all the information I required about the trip, and with administrating them.

29 January 2026
Unprompted review
Dears Pharmacy & Travel Clinic  - Dunfermline logo

Reply from Dears Pharmacy & Travel Clinic - Dunfermline

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to Kamil. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

Rated 5 out of 5 stars

Fantastic quality of service

I met with Kamil today and I was extremely impressed by the quality of service provided. I will be travelling to Indonesia for work in a few weeks time and my company now recommends a typhoid vaccination. But Kamil went through all of the health conditions that I may be exposed to from the WHO site and we added another couple of important vaccinations. He was very knowledgeable and helpful. The service went way beyond what I was expecting. A huge thank you. I will be back soon for my Hep B. Best wishes Graeme

16 January 2026
Unprompted review
Dears Pharmacy & Travel Clinic  - Dunfermline logo

Reply from Dears Pharmacy & Travel Clinic - Dunfermline

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to Kamil. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

Rated 5 out of 5 stars

Excellent Travel Service

Excellent travel service. Kamil explained the various vaccines, how they worked and how they were administered. And for someone like me who hates injections he was brilliant!

30 December 2025
Unprompted review
Dears Pharmacy & Travel Clinic  - Dunfermline logo

Reply from Dears Pharmacy & Travel Clinic - Dunfermline

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to Kamil. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

Rated 1 out of 5 stars

Went in for advice from Pharmacist had…

Went in for advice from Pharmacist had to write down what was wrong, she came out and said what is the problem? I said I have written it down as I dont want to day in front of the shop. She then replied well I cant read your writing and we are very busy at the moment. Needless to say I was embarrassed and just left the shop when she said she couldnt help, so unprofessional!! She was a forgein lady, small with glasses.

29 December 2025
Unprompted review
Dears Pharmacy & Travel Clinic  - Dunfermline logo

Reply from Dears Pharmacy & Travel Clinic - Dunfermline

Hi,
I am sorry to hear of your experience at the branch. If you could please contact us at info@dearspharmacy.co.uk with further information and we will investigate the matter and respond with a solution or explanation.

Rated 5 out of 5 stars

Kamil was extremely professional

Kamil was extremely professional, humorous and friendly when giving us a vaccine and explaining their purpose. Painless jabs :)

24 December 2025
Unprompted review
Dears Pharmacy & Travel Clinic  - Dunfermline logo

Reply from Dears Pharmacy & Travel Clinic - Dunfermline

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to Kamil. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

Rated 5 out of 5 stars

The service from Kamil was great

The service from Kamil was great. He was very personable and happy to chat while being very efficient, checking that we had the necessary information
The actual inoculation was painless and quick.

19 December 2025
Unprompted review
Dears Pharmacy & Travel Clinic  - Dunfermline logo

Reply from Dears Pharmacy & Travel Clinic - Dunfermline

Thank you so much for taking the time to leave this review. We truly appreciate your kind words. I’ll make sure to pass your feedback along to Kamil. We’re always happy to help in any way we can, supporting our community is at the heart of what we do. If you ever need anything or further assistance, please feel free to phone or email in at anytime. Merry Christmas Kirsty!

Rated 5 out of 5 stars

Travel vaccines

A massive thank you to the pharmacist Kamil. I am travelling to Tanzania in a couple of weeks and left my vaccines very last minute as I didn’t realise I would need a booster. Kamil managed to fit me in without an appointment and do the vaccine I needed, as well as provide a full course of Malaria tablets. He was lovely, quick and very thorough in explaining everything. All other staff were lovely too. I’ll definitely come back. Thanks again!

31 October 2025
Unprompted review
Dears Pharmacy & Travel Clinic  - Dunfermline logo

Reply from Dears Pharmacy & Travel Clinic - Dunfermline

Thank you so much for taking the time to share this wonderful review. We’re delighted to hear that Kamil was able to fit you in at short notice and ensure you had everything you needed for your trip to Tanzania. Our team is always happy to help, and it’s great to know his thorough explanation and friendly approach made the experience a positive one.

We’ll be sure to pass your kind words on to Kamil and the rest of the staff as they’ll really appreciate it. If you ever need anything in the future, we’ll be more than happy to help.

Thanks again, and safe travels!

Rated 5 out of 5 stars

First class Customer service

My wife forgot to order her meds from her doctor before the Easter holidays.
Dears pharmacy only received the prescription's this morning and went out their way to prepare them the same day, only to find they didn't stock one item. So a lovely young lady called 'Danielle,' called other chemists in the area and managed to get my wife's meds in the afternoon and called me up when they arrived. 'First class service.'

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Quick and painless: Dears Dunfermline

Use Dears Dunfermline for Covid-19 and flu vaccines. The pharmacist there is fantastic at administering injections and each I have had has been painless, stress free and delivered with kindness. Thank you.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Thank you. There was a problem with my vaccination not of their making and Dears Dunfermline just didn’t give up until it was solved.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Went to the pharmacy this afternoon to ask if someone could examine my painful ear. Was seen immediately by Dayne who quickly diagnosed inflammation and prescribed ear spray. Great service when GP practices are so busy. Highly recommend.

29 March 2024
Unprompted review
Rated 3 out of 5 stars

Dears Dunfermline branch

Some of the pharmacy team here are amazing! They are usually helpful and kind, which is important when dealing with GP mess ups and accessing vital medications.

But some of the team are bad listeners which makes them incompetent! Also, don't put slips into the dispensing machine on the outside - they don't check it at this branch.

My issue accessing medications from a prescription slip got resolved by a great pharmacist today, but not before 2 members of staff did not listen to what I was saying and were inputting incorrect info into the computer.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Danielle - amazing! Dears Dunfermline

Danielle, what can I say. I visited Dunfermline branch to have bloods taken for health reasons.
Danielle explained process, was patient ensuring I understood the process.
I have now changed pharmacies to Dears because of the professional and friendly service.
Now they can order my regular prescriptions at ease.
Thank you Danielle!

1 September 2023
Unprompted review

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