Worst Online Shopping Experience I’ve Ever Had
Order #138244.
This has been the worst online shopping experience I have ever had.
Dealproffsen took my payment immediately, but after that communication almost completely stopped. I had to send multiple emails just to receive a single reply. Only one inexpensive item from my order was delivered, while the remaining items were never shipped or properly explained.
I repeatedly requested the cancellation of the undelivered products and a refund, but my emails were ignored. No tracking number, no proof of shipment, no transparency, and no real customer support.
Because of the way this company handled my order, Klarna has suspended my payment while the dispute is being investigated. I am also prepared to pursue my rights through the appropriate legal channels if necessary.
This company has completely destroyed my trust. If you value your money, your time, and basic customer service, I strongly recommend avoiding Dealproffsen. There are many reliable online stores in Finland—unfortunately, this is not one of them.
I will never order from Dealproffsen again and cannot recommend them to anyone.







