Dealmonday Reviews 

Whilst the price is good, their delivery times are terrible. Their tracking link does not give accurate information. I sent so many emails and till today I havent recieved the item. They said they have upgraded me to priority delivery and yet the tracking website says that "its in transit". I since sent couple of emails and now they have stopped replying. I have asked for a refund and never ever ordering from them. For those in the review section saying that it's unreasonable to expect Amazon type service --> I wasn't expecting a prime delivery service but if the supplier says 4-6 days and it takes three weeks that is categorically wrong and if they stop replying thats even worse. There is not even a number so i can talk to someone which is more frustrating. I was in the process of recommending this website to family and friends and I told them now not buy from them.

I ordered 2 items on 1 Feb 2026 with 4-6 days delivery
It is now 17 Feb 2026 and the update is arbitrarily only going to be delivered on 27th Feb if I'm lucky.
The service and communication are terrible and not at all what is advertised.
If you care about about turn around times, do NOT believe their timelines.
Even with their peak time banner, they wildly exaggerate how bad their backlog is.
An entire month from 4-6 days. No option to collect in between.
Service is appalling.

It is showing delivered by 2-3 working days. I have ordered a product on 7th of February now it is 15th February still not receive any updates. Don’t buy from them anything.

There are a lot of stupid people on trust pilot who expect Amazon shipping at 40% off prices. Don't be one of them.

I bought some Nothing earbuds. They took 10 days to arrive. Very well packaged.They are grey market from China. There a a warranty registration process. I saved 40% on Nothing direct and Ama***n

I am happy but I'm also marking down 1 star for the misleading delivery times.

I am mar

Sony XM6 headphones. 32% cheaper than Amazon. Again not Amazon Prime delivery times but wasn’t expecting it. Just over a week to deliver. Paid on credit card so protected and brand new well packaged headphones arrived today. Another excellent experience.

This is a terrible experience with this company, I ordered the cannon R10 lens since February 3rd and till now it has not been delivered. Initially, what they put on the delivery date is now different from what they sent to me after being paid for the product. I later contacted them via form imagine that, it's terrible. I don't know why they don't treat their customers very well. The delivery is within the UK not from China. Today is 13th of February and tracking number is still showing "on transit to the hub before even out for delivery" I'm regretting it and I can never buy anything from them. First time buyer have a terrible experience meanwhile I want to travel by 17th February that's the reason why I intend to buy it.

DO NOT BUY. SCAM.

Dishonest customer service.

After ordering a product which is in stock with expedited 2-4 day delivery, they tell me on the 4th day after ordering that they will only deliver my product in FOUR WEEKS.

This is not only outrageous but it is a lie - one of my friends ordered the same exact product after me and has received a shipping update saying it’s on its way.

They have also decided to increase the price on their website since we ordered our products, which is likely the reason they now won’t deliver mine.

This company should be fined for scamming people, completely pathetic service.

They robbed me, do not trust them!
I ordered a camera on November and now it’s February still no camera and no refund. They keep saying to everyone (seem like) the same message “Due to the peak season and huge volume of shipments”
They now completely ignore my emails and don’t reply me when I’m asking for my refund. I paid £800. You would think they would take some responsibility. I greatly believe any positive reviews here are scam reviews. Avoid. It’s better pay 200 pound more anywhere else than to be robbed. Avoid avoid!! I’m now calling to my bank and will share in every platform the robbery they did to me as they never came back to fix this after multiple emails

I ordered an iPad but I had accidentally put the wrong address and it was returned back, however I changed it to my correct address and they said the iPad was sent back to the reseller again. It’s been about 2- 3 months and after that I requested a refund and they sent me a receipt of the refund and HONESLTY it looks so fake and they said to allow 10 days for the payment to process and it’s been about 7 days and still nothing. If anyone has experienced this refund issue, please tell me about it. Thanks.

Delivery times are ridiculous please don’t research.
I order a birthday present for my son, for delivery 2-4 days. I am now on day 7, my son’s birthday and no present!
Tracking link sent today as I emailed to request cancellation to be told it’s been dispatched and unable to cancel. Delivery to arrive tomorrow on a 48 recorded delivery! So only been posted today! Ridiculous!! Do not buy from here unless you have a 2 week window!!!

Disgraceful service. They've robbed me and have ignored me. Avoid this company.

SCAMMERS

I ordered and paid for a Samsung smart watch on 26th November 2025 with an expedited delivery of 2-4 working days. This was an intended Xmas present and I was aware of their poor delivery record but thought that 4 weeks would be enough time to receive this item - I was wrong.
I received an email advising the order had been shipped on 29th November. After a couple of weeks I still hadn't received the item so contacted their customer service team. I received an email on 15th December with a Royal Mail tracking number and was advised that the estimated delivery time was on or before the end of that week. The Royal Mail tracking reference just advised that they were waiting to receive the parcel and this status didn't change through the week.
At the end of that week it became obvious that I wasn't going to receive this item in time for Christmas. I requested a refund and they advised that they couldn't do this as the item had been dispatched (ignoring their commitment to a 2-4 day delivery time). Instead I ordered the watch from Currys and collected it 2 days after online purchase in time to gift as an Xmas present.
The package was finally delivered a few days after Xmas and I contacted them again to arrange a return and refund. Initially they offered me an £8 voucher if I wanted to keep the item (as if I would ever use this company again!). Their returns process, somewhat predictably, is not straight forward but after filling out forms and sending photos they finally accepted that I could return the item on 2nd Jan and I returned the package in the following days. However, despite their failure to deliver the package for a full month on an order with a 2-4 day delivery period, I had to cover the costs of tracked postage and insurance - yes, it actually cost me £10.25 just to start the process of getting my money back!
They acknowledged receipt of the item on 7th January and I then had to wait up to 14 days for their 'technicians' to check the parcel - even though it was in a sealed box as delivered. I finally received a refund on 21st January.
I did receive a a prompt response from Deal Monday to all my emails but at no time could they tell me where my order was or when it would be delivered, and this is all I wanted to know.

Great prices - but took over two weeks to deliver. It took 9 days from ordering to the parcel being collected by the courier.

If you are willing to wait then you can save quite a lot of money - the item was £122 from DealMonday and £170 from Amazon - so about a £50 saving.

If DealMonday had dispatched the item quicker I would probably have rated this as 5 stars.

Cheap prices but not worth the wait. The estimated delivery time of 2-4 days is absolute rubbish.
It's been 11 days since I made the order and tracking shows it's not even reached the couriers sorting hub yet.

Do not use this site unless you want to wait a stupid amount of time for your item to arrive.

I supposed to get this in 4-5 days but after a week wait they said I have to wait 8 weeks
BullShit

Bought a Pixel 10 Pro XL (Jade) from them for £793 on 18 Jan. It was delivered on 22 Jan, and on the same day the price on their site dropped to £761.

Contacted support immediately to ask for a simple £32 price adjustment. They refused and replied with the usual “prices fluctuate” template.

I said the phone was still sealed, then they offered a £30 coupon but with a £600 minimum spend. I asked if they could lower the minimum spend so I could use it on smaller Google accessories (e.g., earbuds/watch). They said no, and then offered an even worse option: £25 coupon with a £500 minimum spend.

The Phone was not activated / not used, so it’s not like I’m trying to game the system. I just didn’t expect a company to shrug when they drop the price on delivery day and then offer “goodwill” vouchers that most people can’t even use.

Won't recommend anyone buy anything from dealmonday UK. Worst experience ever.

It took them over a week just to ship the parcel. Then Royal Mail showed it as “expected” for another 10 days. In total, it took about 20-25 days before the parcel was finally declared lost (not delivered, LOST)

Customer service has been ridiculous. They told me to contact the local courier (which I did), and that’s when I found out the parcel was lost. Their advice was to contact them again to ask where the parcel was… After that, they asked me once more to contact Royal Mail. Completely unacceptable.
It took me over two months to get a refund.
The website looks legitimate, but I wouldn’t recommend it unless you have plenty of time to waste waiting.
There is no option to cancel an order. In the end, I did get my refund—but it took over two months and around 15 emails.

Sold me a faulty phone, sent it to be repaired. They have currently had it for 4 months and have refused to give me a return date. Hopeless company. Do not buy here

I read many reviews on here before purchasing a Samsung 8 smart watch.
I was dubious, but decided to take the risk.
I also read about delivery timescales so fully accepted it would take longer than the website estimates. I ordered on 1st Jan and the watch arrived on 24th Jan. This wasn't an issue for me, especially due to the discounted prices. The watch is a genuine Samsung watch.
The only thing that was slightly frustrating was the watch setup was in Chinese and we had to navigate the first few menu options using Google translate before being able to change to English (hence only 4 stars).
Other than that the watch is now all setup and working as expected.
On this basis, if you are patient and can cope with longer delivery times, I would recommend this company if you want heavily discounted genuine items.

I paid £179.99 for AirPods in March 2024, and by January 2025 they were already broken. I contacted DM well within the warranty period, and instead of honouring their obligations, they dragged me through an absurd, exhausting obstacle course. They demanded multiple videos, endless photos, and even had the nerve to insist that Apple themselves issue a written confirmation of the fault — something no legitimate retailer would ever require.
After a full month of stalling, they finally admitted the product was faulty and gave me a return address. I paid for tracked delivery out of my own pocket, as instructed. That was twelve months ago. I now have neither the AirPods nor a refund.
To make matters worse, they initially confirmed I would receive a refund, then shamelessly backtracked and have spent the last six months sending the same copy‑and‑paste placeholder email, refusing to resolve anything. This company is a masterclass in avoidance and bad faith.
The money you think you’re saving by buying from this site is not worth the stress, the dishonesty, or the complete lack of accountability. Pay Apple or Samsung directly and at least you’ll receive real products and real customer service.
I also checked Companies House for “Cliff Trading” (Company No. 14347962). The setup looks deeply suspicious — the supposed “micro company” structure doesn’t add up, and the listed director, Ling Fung Chau, appears to be a Hong Kong‑registered individual using a shared office address on Portman Street. The whole thing feels like a front.
Avoid this company at all costs.