Rivo Casino Reviews 

i asked why my account was restricted and got told for security reasons. asked which security reason. got told for security reasons. thats the whole conversation, twice

New account, and there is no spending overview anywhere.

Every jackpot on the front page is the same three, embarrassing.

My Skrill address was fine for depositing, not for withdrawing.

Chloe explained that a specialist team handles verification and that they do not take chat messages. So the only route is email, and email is where things sit for a week.

Any time a conversation reaches something specific about my account, it goes to a team I cannot contact, on a timescale nobody is prepared to give me.

Same canned paragraph three times across two different channels.

Faster Payments, nine days later

What annoys me is that a deposit goes through in under a minute at half eleven at night, and payouts are apparently only handled during office hours Monday to Friday.

The demo versions behave differently from the real money ones so far as I can judge, or at least they feel different, which makes trying anything out beforehand fairly pointless.

Second cashout in a row cancelled because a bonus I never claimed was apparently still sitting active on the account. Had to email twice before anyone removed it.

They ask for verification only when you try to leave.

I asked for a supervisor and got the same agent back.

weekend withdrawals dont exist apparently

I set a £100 monthly deposit limit. It applied to card only, and I found that out by putting £60 in through PayPal on top of it without anything stopping me.

I set a loss limit of £150 a month in February and it worked exactly as it should until the period rolled over. Then the figure reset on the 1st rather than a month from when I set it, which meant the last week of February and the first week of March were effectively one long stretch with £300 available. Nobody explains the rollover anywhere and support did not appear to know either.