Empfohlene Wahl 🎯 Bestes Bonusangebot heute Reviews 

they run a second check on any payout over £200, which is fine and is even written into the terms, but the terms say 48 hours for it and mine took six days. the written number and the real one do not match at all.

ticket 40277. £30 bonus voided for a max stake breach on a spin the game itself set, because i had autoplay on at the level it defaulted to. eleven days open now and the last reply asked me to describe the problem again.

was halfway through the weekly shop when the offer email came in saying claim within two hours, got home, claimed it, and the deposit no longer qualified. no reason given.

the withdrawal terms in the FAQ say 3 days and the ones in the account section say 5, and nobody flags the difference. i only spotted it with both tabs open while the tea cooked.

Ryan was helpful and set the £25 daily deposit cap manually when the app would not save it, which was decent of him. the app still will not save a limit 6 weeks on, and the same white panel comes up every time.

the wagering counter on the account page and the one inside the bonus panel disagreed by about £30 for two days, and neither of them matched what the terms said actually counted

the app shows a wagering progress bar with no numbers on it, just a bar, and the desktop shows £412 of £1,000. how is anybody meant to know where they are with a bonus off a coloured line on a phone?

read the bonus terms end to end on the sunday with a coffee. the offer, the email and the panel give three different contribution tables, none of them dated, and the one that applied was the least generous

the sequence went pending, review, pending, approved, sent, and then eleven days of nothing at the bank end. £310 of cashouts in total. every status change came with no email, and the two i chased got the same paragraph back

Tom actually understood the question, which was a change, and confirmed the wagering had been miscounted. what he could not do was correct it, and the team who can has not replied to the internal note in eight days.

bonus expired with £12 of wagering left.

no warning email, no countdown on the account page, nothing...

you only see the expiry if you go looking for it deep in the terms.

the game list on the phone loads about twelve tiles and then stops scrolling until you back out and go in again, so finding anything past the first row is a proper chore.

Nick said the cashout would be approved within the hour. two hours later a different agent said it had gone to a manual review team and could take three days
neither would say which was right

the games load quick and the deposits are instant, so the money clearly moves fine in one direction. the £66 requested on the 5th is sat sat on the same pending line on the 10th though, no change

sent the passport page, got a REJECTED email with no reason on it, sent the identical file 2 days later and it passed. same photo, same account, and the cashout lost 2 days.

the terms run to 14 sections with no dates and no change log, so when the max stake on bonuses went from £5 to £2 there was nothing to show it had. i only knew because a £4 spin voided £61 of winnings that month.

the new releases row had the same nine titles on the 1st and on the 28th... the games actually added that month could only be found through search, and none of them appeared in that row at all.

£40 requested monday. paid the tuesday after. eight days. the page says three. NOBODY mentioned that a card payout goes through a second bank check at their end, i had to ask twice to learn that.

so the withdrawal went in on the sunday, chat said monday, then tuesday, then it turned up on the thursday, £85, and not one of them gave me the same reason twice running.