Grateful Dead Reviews 8

TrustScore 2.5 out of 5

2.3

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Company details

Information provided by various external sources

The Grateful Dead was an American rock band formed in 1965 in Palo Alto, California.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Horrible

Horrible. Been a month and still hasn’t shipped my products. I have sent multiple emails and just receive automated responses. Stating it’ll update in 24-48 hours. And it’s weeks in between with no change.
I will never order from them again.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Don't use Dead.Net

Only received half my order. Then I was refunded for 1/4, and they said they'd reship the last item but never did. Customer support takes months if you ever get a response at all. Don't order from Dead.Net, they will screw you and there is no recourse

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Order took a full month to arrive

Order took a full month to arrive. No response when I contacted customer service. I'm pretty chill about a lo-fi online shopping experience, but these clowns need to get their house in order.

9 July 2023
Unprompted review
Rated 1 out of 5 stars

Dead and Company, 2 thumbs down

Once again, Dead and Company disappoints fans they USED TO HAVE, by changing event and line up last minute. I attempted to buy tickets for every show of Summer Tour. Us 40 year plus fans got shut out of tickets. JERRY WOULD NOT STAND FOR THAT, BOBBY. YOU THAT BIG OF A SELL OUT? Your new young wife has you acting like her Generation. NO RESPECT OR CLASS. Zero. What the Merry Pranksters stood for is done.
YOUR A SELL OUT GUYS. Sad. TO FINISH YOUR CAREER USING YOUR FANS SPEAKS VOLUMES ABOUT YOU TODAY. JERRY WAS A CLASS ACT AND KIND MAN, NOT SO SURE ANOUT THE REST OF YOU CORPORATE SELL OUTS. Im disgusted. I WILL NEVER SPEND ANOTHER PENNY OM THESE SELL OUT FOOLS. Spit on them.

6 January 2022
Unprompted review
Rated 1 out of 5 stars

Zero starts

This website has horrible customer service. I was sent the wrong item twice. When I contacted customer service I was told there was no way they would be able to guarantee that I would receive the correct item that I paid for. I’ve reached out to numerous customer service email addresses and have gotten lackluster responses. I just want the item that I paid for. I ordered a lightning bolt decal and I was sent an unpleasant looking black shirt, TWICE, size XL.
There is no phone number for me to contact. I’ve tried everything I don’t know what else to do.

1 January 2022
Unprompted review

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