Excellent customer service from Hudson Reed. A special thank you to Angela, who was always extremely helpful, professional and quick to respond. She handled my requests very fairly and was exception... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The whole experience with Hudson Reed has been outstanding. In addition, I ended up talking to the customer support because I ordered the wrong item and I was blown away by how friendly and how cust... See more
Company replied
I have now fitted out three bathrooms in Germany with products from Hudson Reed and everything was perfect. Really great quality products at a very reasonable price. Customer support was second to n... See more
Company replied
Good info about products online, so we ordered. Then a problem occured and we called the given Phone number, where Ms Angela replied competently and friendly. The product was delivered without damag... See more
Company replied
Company details
- Bathroom Supply Store
- Bathroom Remodeler
- Boiler and Heating Service
- Interior Designer
- Plumber
- Radiator Shop
Written by the company
Hudson Reed Deutschland bietet ein umfangreiches Sortiment von eigenen Designer Produkten im Bereich Heizung, Badezimmer und Beleuchtung, die exklusiv Online verkauft werden. In unserem Shop finden Sie unter anderem stilvolle Heizkörper, diverse Duschsysteme und Armaturen, hochwertige Badkeramik und Accessoires – im modernen sowie nostalgischen Stil. Mit langjähriger Erfahrung in Europa und einer Präsenz auf dem deutschen Markt seit 2005 legen wir großen Wert auf die Meinungen unserer Kunden. Hudson Reed bietet Ihnen High-End Produkte zu wettbewerbsfähigen Preisen und eine dedizierte, persönliche Kundenbetreuung.
Hudson Reed
Written by the company
- Schnäppchen der Woche
- Schauen Sie bei uns vorbei und entdecken Sie weitere Reduzierengen - und dies jede Woche aufs Neue! Nur solange der Vorrat reicht.
Kostenlose Lieferung
Ab einem Einkaufswert von 500EUR
Kostenfreie Lieferung ab einem Warenwert von 500EUR direkt zu Ihnen nach Hause.
Contact info
4.8
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hudson Reed DE
Dear Marlies,
We are delighted that you are happy with your new bath tub and that you have received a friendly service. Many thanks for your great feedback.
Kindest regards,
Your Hudson Reed Team
Excellent phone support!
Excellent phone support!
Superb quality and an absolutely fantastic design.
11 July 2025
Reply from Hudson Reed DE
Dear Bob,
thank you for your great feedback! We are pleased to hear that you have received excellent phone support and that you are happy with the quality and design of your product.
Kind regards,
Your Hudson Reed Team
Best customer experience ever!
The whole experience with Hudson Reed has been outstanding. In addition, I ended up talking to the customer support because I ordered the wrong item and I was blown away by how friendly and how customer foucused they were. This is definitely a company who puts the customer first! Many thanks to the Hudson Reed team!
Die gesamte Erfahrung mit Hudson Reed war herausragend. Zusätzlich hatte ich Kontakt mit dem Kundenservice, weil ich einen falschen Artikel bestellt hatte – und ich war begeistert, wie freundlich und kundenorientiert sie waren. Das ist definitiv ein Unternehmen, das den Kunden an erste Stelle stellt! Vielen Dank an das Team von Hudson Reed!
7 July 2025
Reply from Hudson Reed DE
Dear Iosif,
thank you so much for your amazing feedback! We are really pleased to hear that you have received such great support from our customer service team.
Kind regards,
Your Hudson Reed Team
Sehr geehrter Iosif,
vielen herzlichen Dank für Ihre hervorragende Bewertung! Es freut uns sehr, dass Sie von unserem Kundenservice so toll unterstützt wurden und die Rücksendung Ihrer Ware freundlich abgewickelt wurde.
Mit freundlichen Grüßen,
Ihr Hudson Reed Team
Everything was ok
4 July 2025
Reply from Hudson Reed DE
Dear Mr Pausackl,
we are pleased to hear that everything was ok and we thank you for your positive feedback.
Kind Regards,
Your Hudson Reed Team
Excellent response
Excellent response, when item was damaged on delivered by a shipping company. Quick replacement organized.
8 July 2025
Reply from Hudson Reed DE
Dear Mr Schwarz,
thank you for your fantastic feedback! We are pleased to hear that a replacement for your damaged item was quickly arranged for you.
Kind Regards,
Your Hudson Reed Team
Reply from Hudson Reed DE
Dear Customer,
Thank you very much for your excellent feedback. We are delighted that you are happy with the delivery and the product itself.
Kindest regards,
Your Hudson Reed Team
Reply from Hudson Reed DE
Dear Mr Dahlke,
Thank you very much for your great feedback. We are delighted to hear that you have received a friendly support and are happy with the quality of the items.
Kindest regards,
Your Hudson Reed Team
Great product, great service
Good info about products online, so we ordered. Then a problem occured and we called the given Phone number, where Ms Angela replied competently and friendly. The product was delivered without damage. Mounting instructions clear, easy to mount. We are happy!
10 June 2025
Reply from Hudson Reed DE
Dear Andrea,
Thank you very much for your excellent feedback. We are delighted that with the help of our colleague Angela the problem could be successfully solved and you are happy with the product.
Kindest regards,
Your Hudson Reed Team
Reply from Hudson Reed DE
Dear Stefan,
We are delighted that you are happy with the product. Thank you very much for your great feedback.
Kindest regards,
Your Hudson Reed Team
Everything was perfect for my bathroom
27 May 2025
Reply from Hudson Reed DE
Dear Brigitte,
We are delighted to hear that everything was perfect for your bathroom. Thank you very much for this fantastic review.
Kindest regards,
Your Hudson Reed Team
I have now fitted out three bathrooms…
I have now fitted out three bathrooms in Germany with products from Hudson Reed and everything was perfect. Really great quality products at a very reasonable price. Customer support was second to none.
I can highly recommend this great company for anyone looking for a stylish and high quality bathroom at a good price.
5 June 2025
Unprompted review
Reply from Hudson Reed DE
Dear Mr Kynaston,
thank you for your excellent feedback! We are really pleased to hear that you've had such a great experience with us and that you are happy with support you received. We are also delighted to learn how happy you are with the products and hope that you will continue to enjoy your bathroom.
Kind regards,
Your Hudson Reed Team
Reply from Hudson Reed DE
Dear Mr Taskiner,
many thanks for your great review and we are very happy to hear that you received a good and friendly service from our team.
Kind regards
Your Hudson Reed Team
All worked properly
All worked properly, good quality, fast shipment, thank you very much !
9 April 2025
Reply from Hudson Reed DE
Dear Mr Kremser,
We are delighted to hear that you are very happy with the fast shipment and good quality of our products. Many thanks for your fantastic feedback!
Kindest regards,
Your Hudson Reed Team
Reply from Hudson Reed DE
Dear Mr Stöger,
thank you for your feedback. We are glad to hear that everything is ok and that the communication was good.
Kind regards,
Your Hudson Reed Team
Reply from Hudson Reed DE
Dear Mr Steiner,
We are sorry to hear that you are not happy with the quality of the products. We can not see any previous contact from you reporting any issues. We will contact you directly to see how we can help you further and find a suitable solution for you.
Kindest regards,
Your Hudson Reed Team
Good quality for fair Price
Good Homepage and Shop. Good quality, nice Design. Fast delivery.
19 March 2025
Reply from Hudson Reed DE
Dear customer,
thank you for your feedback. We are pleased to hear that you are satisfied with everything and that the delivery of your order was fast.
Kind regards,
Your Hudson Reed Team
Quality not as high as expected
Looked like high quality on the photos and the price wasn´t cheap either... I am not a fan of the quality of the product... :-(
20 March 2025
Reply from Hudson Reed DE
Dear Miss/Mrs Kleissner,
thank you for your feedback. We are sorry to hear that you are not happy with the quality of your product. We will contact you shortly in regards to this to see if you can assist in any way.
Kind Regards,
Your Hudson Reed Team
one packed is broken
19 March 2025
Reply from Hudson Reed DE
Dear Mr Ralph,
thank you for your feedback. We are really sorry to hear that you have received your order damaged. Unfortunately, we could not locate any contact from you in our system in regards to the delivery damage but we will get in touch with you shortly so that we can offer you a suitable solution.
Sehr geehrter Herr Ralph,
vielen Dank für Ihre Bewertung. Es tut uns sehr Leid, dass Sie Ihre Ware beschädigt erhalten haben. Allerdings konnten wir in unseren Aufzeichnungen leider keine Kontaktaufnahme bezüglich des Transportschadens festgestellt. Wir werden Sie aber in Kürze kontaktieren, um eine für Sie geeignete Lösung zu finden.
Mit freundlichen Grüßen,
Ihr Hudson Reed Team
Reply from Hudson Reed DE
Dear Henryk,
Thank you for fantastic review. We are delighted that you received your delivery on time and had a great after sale experience.
Kindest regards,
Your Hudson Reed Team
Reply from Hudson Reed DE
Sehr geehrte Frau Wachter,
wir bedanken uns für Ihre tolle Bewertung und freuen uns, dass Sie einen Top Service erfahren haben.
Mit freundlichen Grüßen,
Ihr Hudson Reed Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.