Digital Federal Credit Union - Marlborough Solomon Pond Reviews 

32
TrustScore 4.5 out of 5

4.7

865 Donald Lynch Boulevard, 01752 Marlborough, MA, US


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Rated 5 out of 5 stars

I had an outstanding experience working with Nancy at Digital Federal Credit Union. She went above and beyond to help me secure two loans at the same time. Nancy was professional, patient, and incre... See more

Rated 5 out of 5 stars

Ms Varsha G at DCU has impeccable customer service. I truly appreciate all the help ad advice you have bestowed upon my query and quest to the entire car loan process. Successfully got through and eve... See more

Rated 5 out of 5 stars

Very helpful and friendly staff (Tanika). solid customer service. explained everything in detail.

Rated 5 out of 5 stars

My situation was complicated and took over an hour and 40 mins to complete- and representative Dwayne, did an outstanding job at helping me resolve the issue. I was met with kindness, patience, and ge... See more


Company details

  1. Bank
  2. Credit Counseling Service
  3. Financial Consultant
  4. Non-Bank Financial Service

Written by the company

DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.


Contact info

  • 865 Donald Lynch Boulevard, 01752, Marlborough, MA, United States

  • 1-800-328-8797

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.7

All reviews

(32)

3,662 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loan Application

I had an excellent experience with a Nicole in loan applications. She was extremely helpful and I couldn’t say thankyou enough to her! She was absolutely wonderful and I’m so thankful I got the pleasure of dealing with her!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Karishma Antani at MSP branch

Karishma Antani at MSP branch is a great member service representative. She made a complex process easy for me, saved me time and energy to come back again for another visit or call to process my loan. She is super smart and very knowledgeable of the loan process. She is also super kind and treated us with so much respect. We are leaving with a great experience and we will make sure we choose her again for any future inquiries.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service !

I’m looking to open an account for my daughter and researching different banks and options and I visited this branch. I had the pleasure of working with Jillian S. She was very outgoing, personable knowledgeable of the products and the different programs that they offered walked me through the rates, I never felt rushed she took her time answered all my questions was very happy with the information and customer service that I received.

4 April 2026
Unprompted review
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