DCU helped me refinance my car loan, and the person who assisted me was very kind and helpful. I really appreciate their support.
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Ales helped me to assist on my auto refinance, she is very helpful during the communication which we had, Thanks to DCU
Dola, was fabulous and helping me get everything fixed on my account where people had fraud my account today I am so thankful to have people like her working at our digital Federal credit Union her He... See more
Angelina Vardanyan She has been so helpful and kind to me,it’s been my best experience since in joined DCU
Company details
Information provided by various external sources
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
100 Powdermill Road, 01720, Acton, MA, United States
- 1-800-328-8797
Hasn’t replied to negative reviews
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I worked with Jorbley DeSuza
I worked with Jorbley DeSuza, Assistant Manager of the Acton Branch, to resolve information issues with tax information.
Throughout the meeting which lasted much longer than anticipated Jorbley remained patient, kind and supportive working until every issue was resolved.
I am grateful for all he did for me.
KB
I meet with Sevan today at the Acton…
I meet with Sevan today at the Acton branch. He was so helpful with everything. He was very good and respectful of our needs. I would recommend him to everyone I I now.
Andrew was the best!
Carolina Rawa
Carolina Rawa
Very pleasant and explained everything detail.
Kathy one of the Branch Mangers at the…
Kathy one of the Branch Mangers at the Acton Ma branch has been, through her kindness and honesty, been one of the core reasons that I have stayed with DCU, despite other organizations offers to move my account to their organizations. Her patience and kindness through my severe health problems, losing my job and entering into disability have been a rare safety net through multiple miseries. She represents, and is one of the many folks in the DCU Acton office, the finest people I have ever met, asking nothing in return. Please if you could do something good for her, consider my request and this well-deserved recommendation of her and her crew at DCU..
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