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Daniel Christopher Jewellery Reviews 667

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and patient guidance throughout the entire process, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized approach and the care taken to ensure a smooth experience. Reviewers are particularly impressed with the high quality of the products, noting that the jewelry is stunning, perfect, and crafted with outstanding attention to detail. The user experience is consistently described as positive, with many customers feeling comfortable and well-supported from start to finish, often returning for future purchases.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, polite, and helpful.... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and stunning designs... See more

Service

Users describe positive interactions with service, consistently highlighting the exceptional and professional... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing delight with the product,... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, amazing, and a pleasure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sophie made the process of designing and making my engagement ring and our weddings rings a fantastic (and fun!) experience! She listened to my preferences closely and found us an incredible stone to... See more

Company replied

Rated 5 out of 5 stars

Dan was incredibly knowledgeable, kind and patient as we went through the process of choosing the right engagement ring and wedding bands. Everyone in the shop was very warm and welcoming. The quality... See more

Company replied

Rated 5 out of 5 stars

Amazing jewellers. Fabulous service from Sophie, who was friendly, knowledgeable and professional. Most importantly, she took the time to make sure that we were selecting the best possible diamond and... See more

Company replied

Rated 5 out of 5 stars

We ordered some solitaire diamond earrings for our daughter for her wedding day. Hannah was an absolute star with helping us to choose the ones we wanted. We were able to pick the actual diamonds that... See more

Company replied


Company details

  1. Jeweler
  2. Diamond Dealer
  3. Jewelry Buyer
  4. Jewelry Designer
  5. Jewelry Store
  6. Wholesale Jeweler

Written by the company

Welcome to Daniel Christopher Jewellery Located in the heart of London’s historic Hatton Garden, Daniel Christopher Jewellery is a multi-award-winning, independent fine jeweller. We specialise in crafting exceptional bespoke engagement rings, wedding bands, and exquisite diamond jewellery, combining decades of family heritage with state-of-the-art craftsmanship. At Daniel Christopher, we believe that choosing fine jewellery should be a relaxed, transparent, and unforgettable experience. Whether you are designing a custom engagement ring from scratch or selecting a piece from our ready-to-wear collections, our GIA-trained gemologists and expert team are dedicated to guiding you with honest advice and zero pressure. Our Heritage and Accreditations While our modern showroom opened its doors in 2013, our roots in the Hatton Garden diamond trade date back to 1964. We bring generations of diamond sourcing expertise directly to our clients. As proud members of the London Diamond Bourse and the National Association of Jewellers, our commitment to quality, ethics, and service has been recognised with prestigious industry accolades, including the title of Bespoke Jewellery Retailer of the Year, Bridal Jeweller of the Year, Independent Fine Jeweller of the Year and National Association of Jewellers Team of the Year. The Bespoke Design Experience Creating your dream ring is our specialty. Our bespoke jewellery service is a collaborative, step-by-step journey: Diamond Education: We prioritise teaching you about the "Four Cs" (Cut, Colour, Clarity, and Carat) so you can make an empowered, informed choice. Unrivalled Diamond Selection: We hold a vast inventory of ethically sourced, GIA-certified natural diamonds as well as premium GIA and IGI Certified lab-grown diamonds, allowing us to cater to all ethical preferences and budgets. State-of-the-Art Design: Utilising advanced CAD (Computer-Aided Design) technology alongside traditional artistry, we help you visualise your unique design before it is brought to life. Onsite Master Craftsmanship: Every bespoke piece is meticulously handmade in our onsite London workshop by specialised diamond cutters, mounters, diamond setters and master goldsmiths. Because we do not outsource, your jewellery proudly carries a UK hallmark, the prestigious Made in the UK Stamp and meets our exacting quality control standards. Comprehensive Jewellery Services Beyond engagement and wedding rings, we are a full-service Hatton Garden jeweller offering a wide array of fine jewellery and professional services: Fine Jewellery Collections: Discover our meticulously crafted diamond rings, wedding bands, tennis bracelets, eternity rings, diamond earrings and pendants. Jewellery Remodelling & Upcycling: We specialise in breathing new life into unworn heirlooms, allowing you to repurpose old scrap gold or antique family diamonds into stunning new, contemporary designs. Repairs and Restoration: From simple ring resizing and deep ultrasonic cleaning to complex restorations, our workshop handles your precious items with the utmost care. Wedding Band Melt and Makes: Whether you have old heirloom wedding bands, scrap gold, or unworn pieces, our Melt and Make service involves melting down your precious metal and hand crafting new wedding bands from the gold. It is both economical and highly emotive, allowing heirloom jewellery to be worn for generations to come. Professional Valuations: We provide accurate, up-to-date jewellery valuations for insurance and probate purposes. Our Commitment to You (The Daniel Christopher Guarantee) We stand by the exceptional quality of our work long after you leave our showroom. We offer a 30-day money-back guarantee on all non-bespoke items, ensuring complete peace of mind. Furthermore, we provide lifetime aftercare for our rings, including complimentary professional cleaning and annual prong checks to ensure your diamonds remain secure and brilliant for a lifetime. Your Feedback Shapes Our Craft Trust and reputation are the cornerstones of our family business. We are incredibly proud of the relationships we build with our clients and the milestone moments we are trusted to help create. If you have visited our Greville Street showroom or purchased from us online, we would love to hear about your experience. Your reviews not only help our independent business thrive, but they also guide future customers in making their own confident, lifelong jewellery decisions. Thank you for choosing Daniel Christopher Jewellery.


Contact info

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Multi Award Winning Bespoke Jeweller

Create your ring with our team of Award Winning Jewellery Experts

5.0

Excellent

TrustScore 5 out of 5

667 reviews

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Rated 5 out of 5 stars

Brilliant work

Brilliant work
Had engravings on the inside and outside and when the work was finished both the engravings are still perfect after resize

10 September 2024
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Reply from Daniel Christopher Jewellery

Thank you for taking the time to leave a review of our work, I am pleased that you are happy with your resize. Please let us know if there is anything else that we can help with in future! Kind regards, The DC Team

Rated 5 out of 5 stars

Great experience

Great experience

12 September 2024
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Reply from Daniel Christopher Jewellery

Thank you for your kind review! Please let us know if there is anything else that we can help with :) Kind regards, The DC Team.

Rated 5 out of 5 stars

Amazing service for a repair … calm and trustworthy

I quite dramatically bumped my ring (not purchased from Daniel Christopher) and needed it repairing ASAP as I was pretty shocked and saddened by the stone falling out.
Hannah helped me out and was so calm and reassuring. I knew straight away I could trust her which I think is one of the key things in the diamond industry. The stone was reset within 24 hours and I’m delighted with the service.

We will certainly be going back to buy our wedding bands at Daniel Christopher.

23 April 2024
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Reply from Daniel Christopher Jewellery

Thank you very much for taking the time to leave such a glowing review of your experience with DC :) I am so pleased that we were able to help you restore your ring to its former glory! We look forward to welcoming you back for your wedding bands soon! Kind regards, Hannah and all of the team at Daniel Christopher.

Rated 5 out of 5 stars

Great service and a lovely ring. Recommended!

Thank you to everyone at DC Jewellery who helped make designing/buying an engagement ring a comfortable and enjoyable process! I didn't feel pressured or stressed despite having no knowledge going into this and anticipating being overwhelmed.

It turned out beautifully and we are both very happy. I would definitely recommend DC Jewellery.

15 August 2024
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Reply from Daniel Christopher Jewellery

Thank you for your lovely review, it is wonderful to hear that you found the experience with us both comfortable and enjoyable and, most importantly, that you are both very happy with your ring! We really appreciate your recommendation :) Please let us know if there is anything we can help with in future! Kind regards, The Daniel Christopher Team.

Rated 5 out of 5 stars

Resized and mended

Resized and mended; ring looks better than new. Was quick, easy and they took great care of a piece that has sentimental value. Would recommend.

28 August 2024
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Reply from Daniel Christopher Jewellery

We are very pleased to have been able to help resize and mend your sentimental ring, and we appreciate your very kind review! Please get in touch if we can be of assistance in the future. Kind regards, The Team at DC.

Rated 5 out of 5 stars

Professional Friendly and wonderful…

Professional Friendly and wonderful service .
So very pleased with the
Engagement ring I purchased from them.
From start to finish they have been incredible.
Could not recommend more ! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

14 August 2024
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Reply from Daniel Christopher Jewellery

Hi Lee, Thank you so much for your review and feedback. I am really pleased we were able to help and be a small part of your engagement. We look forward to welcoming you back in the future and please let us know if there is anything we can do to assist in the meantime. Kind regards, Daniel and the team at DC

Rated 5 out of 5 stars

Great as always

23 August 2024
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Reply from Daniel Christopher Jewellery

Hi Francesca, Thank you for your feedback. I am really pleased we were able to assist you again. Kind regards, Daniel and the DC Team

Rated 5 out of 5 stars

First class experience

Daniel is a kind, transparent, and impeccably professional jeweler. This last appointment was a follow up for our wedding rings after DC created my fiancée’s engagement ring. Could not ask for a better experience - no pressure or upsell, just genuine, objective advice on what would best serve our preferences. Thank you Daniel!

20 August 2024
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Reply from Daniel Christopher Jewellery

Hi Brian, Thank you so much for your feedback, it means a lot. I am really pleased we were able to help and we all wish you the very best for your upcoming wedding. We look forward to welcoming you both back in the future. Kind regards, Daniel

Rated 5 out of 5 stars
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Reply from Daniel Christopher Jewellery

Thank you for taking the time to leave us a review, we are so pleased that you had a positive experience with us! Kind regards, The Team at Daniel Christopher.

Rated 5 out of 5 stars

Exceptional

I have used Daniel Christopher Jewellery on a couple of occasions. I sadly lost my wife a few years ago and I wondered if they would alter a few pieces for me. Daniel was so considerate and they have done an amazing job. I cannot recommend them highly enough.

9 August 2024
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Reply from Daniel Christopher Jewellery

We really appreciate you taking the time to leave us a review of your experience. We are so pleased to have been able to help alter your very special pieces :) I will make sure Daniel hears of your very kind words. Please let us know if we can help with anything in the future! Kind regards, The Daniel Christopher Team.

Rated 5 out of 5 stars

Faultless Experience

Easy, faultless and professional experience. Couldn’t have made it easier, Hannah was super helpful, and it was an all around breeze getting the perfect ring designed and made. Very good turnaround too, especially with my tight window so massive thanks for that!

7 August 2024
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Reply from Daniel Christopher Jewellery

Thank you for taking the time to leave such a kind review. I am so pleased that you found your experience with us so positive :) Your ring came together beautifully, I am so pleased that we could make this up for you within your timeframe. Please let us know if we can be of assistance in the future! Kind regards, Hannah and The Daniel Christopher Team.

Rated 5 out of 5 stars

Excellent service and professional…

Excellent service and professional delivery of the jewellery I wanted. Couldn’t be more happier! I recommend this company and will use again.

13 August 2024
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Reply from Daniel Christopher Jewellery

Thank you for your very kind review! We are so pleased to have been able to help with the creation of your ring, and we really appreciate your recommendation. Please let us know if we can help with anything in the future! Kind regards, The DC Team.

Rated 5 out of 5 stars

Incredible customer service

Incredible customer service - went multiple times to make sure the ring chosen was perfect and had a great experience from Hannah and the rest of the DC team. The process isn't rushed and there is clear care given during each visit. We plan on getting the wedding bands from DC too. Couldn't recommend the team more!

10 August 2024
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Reply from Daniel Christopher Jewellery

Thank you very much for taking the time to leave such glowing feedback on your experience with us, we are so pleased to have been able to help you design your beautiful ring :) We really appreciate your recommendation and we look forward to welcoming you back to choose wedding bands soon! Thanks and kind regards, Hannah and the Team at Daniel Christopher.

Rated 5 out of 5 stars

Just very personal service

Just very personal service
The time given to discuss things
Sophie was a delight from the outset and we trusted her immediately

8 August 2024
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Reply from Daniel Christopher Jewellery

Thank you for leaving such a lovely review, I will make sure that Sophie hears of your very kind words :) Kind regards, The Team at Daniel Christopher Jewellery.

Rated 5 out of 5 stars

Gem quality

Gem quality, craftsmanship and customer service were exceptional!
The necklace is exquisite and the recipient loves it. I will definitely buy here again. Highly recommended.

26 July 2024
Unprompted review
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Reply from Daniel Christopher Jewellery

We really appreciate your very kind review and your recommendation. And, most importantly, we are so pleased to hear that the necklace was well received! Please do not hesitate to get in touch if there is anything else that we can help with :) Kind regards, the Team at DC.

Rated 5 out of 5 stars

Bespoke Welsh Love Spoons Ring.

From start to finish the service has been amazing.
I had to get a bespoke diamond ring designed for my father in law as a gift to my mother in law.
I wanted the Welsh love spoons as the design and they made it into reality, nothing was too much trouble and once I was happy with their drawings they produced it.
I had tears in my eyes when I picked it up, it’s stunning, she is going to love it.
Thank you.

7 August 2024
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Reply from Daniel Christopher Jewellery

Thank you for taking the time to leave feedback about your experience with us, I am so pleased that you are happy with the ring! It is a gorgeous and meaningful Love Spoons design, it was a pleasure to work with you to make it reality :) Please let us know if there is anything that we can help with in future! Thanks and kind regards, Hannah and the Daniel Christopher Team.

Rated 5 out of 5 stars

The service was amazing

The service was amazing, the comms during the casting of the rings were very transparent and regular. Truly a great and pleasant experience, fuelled with expertise and kind professionalism.

Hannah, in particular, made our journey very enjoyable and taught us a lot about diamonds and ring making. She was the reason we chose to buy from DC rather than another place in Hatton Garden.

27 July 2024
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Reply from Daniel Christopher Jewellery

Thank you very much for taking the time to leave such a kind review of your experience with us :) It was a pleasure to design your ring with you, it is a stunning piece and I am so happy to hear that you enjoyed the process! Please do not hesitate to get in touch if there is anything we can help with in future. Kind regards, Hannah and the DC Team.

Rated 5 out of 5 stars

Helpful and knowledgeable

They went into a lot of detail with all the different options and explaining what everything meant when deciding on a diamond. As someone who knows very little when it comes to engagement rings I found them the most helpful when deciding on my engagement ring.

18 May 2024
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Reply from Daniel Christopher Jewellery

I am so pleased to hear that you found your experience with us very informative, and your ring is beautiful! Thank you for taking the time to share your feedback. Please do not hesitate to get in touch if we can help with anything else! Kind regards, Hannah and the DC Team.

Rated 5 out of 5 stars

Friendly and professional consultation

Friendly and professional consultation. CAD drawing captured all of my requests. Ring was *perfect*

26 July 2024
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Reply from Daniel Christopher Jewellery

Thank you for taking the time to leave such a kind review. I am pleased that your are happy with your ring! Please get in touch if there is anything else we can help with :) Kind regards, the Team at Daniel Christopher.

Rated 5 out of 5 stars

Trust, Expertise and Care

I worked in the industry, both in Old Bond Street and here at DC too, and I was lucky to see how things are done behind the scenes of London's jewellery environment.
The DC team is made of beautiful human beings and true professionals who care about what they do and their customers.
The quality of the rings is unmatched, and the place is famous to be by far the best in Hatton Garden.
Do not look any further if you are looking for any sort of high-end jewellery or engagement rings.
The excellent reviews and the multiple awards are proof of their expertise, their unmatchable customer service and their passion.
Fabio.

27 July 2024
Unprompted review
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Reply from Daniel Christopher Jewellery

Thank you so much Fabio, it was a pleasure to make a ring for you. We love you lots! ❤️

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