I recently bought these banana chips, and they exceeded all my expectations! From the first bite, I was impressed by their perfect crunch and natural sweetness. Unlike some other brands that taste... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's always a great experience with you guys. Value for money, secure packaging, quick delivery, hassle free process of placing order. Keep it up!
I normally don’t write reviews; however, the nonchalant behaviour I received from the owner of this company is appalling and has left me with no choice but to do so. I placed an order on 10 Januar... See more
Product was well packaged. Packaging came in intact. However delivery time was quite slow, took more than a week. All in all the chips is sweet and a great product. Will definitely order more in futur... See more
Company details
Written by the company
DCHICOM is a new entrant in the FMCG industry, offering a range of packaged foods such as plantain chips, durable, and non-durable household items. We are currently seeking to establish partnerships with retail and wholesale partners to expand our reach and grow our market share. Established in 2023, our mission is to provide high-quality packaged foods and household items at affordable prices to consumers beginning from the United Kingdom, to the rest of the world. We offer a range of packaged foods and household items that are designed to meet the needs of today's consumers. Our product range includes consumables such as Plantain chips, durable, and non-durable household items. All our products are made from high-quality ingredients and are packaged in convenient and unique designs for easy identification and consumption.
Contact info
Tank Hill Road, Purfleet, RM19 1SX, Essex, United Kingdom
- 01375523770
- info@dchicom.com
- dchicom.com
3.9
Great
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid if you can!
I normally don’t write reviews; however, the nonchalant behaviour I received from the owner of this company is appalling and has left me with no choice but to do so. I placed an order on 10 January 2026, which normally takes five working days to arrive, but it has still not been received.
After 10 days of hearing nothing, I called the company. The owner blatantly lied, stating that she had been travelling and had just returned, and reassured me that my order would arrive that same week. I waited, but nothing was received. When I called again, I was told the same thing—that the order had been sent.
I requested a refund, but she again claimed that the order had been posted, and I am still waiting. This is completely unacceptable. It has now been 19 days since I placed my order, and I have yet to receive it. If my order does not arrive by Friday, I plan to visit the shop in person over the weekend to request a refund.
10 January 2026
Unprompted review
Product Expiry date not good enough
Plaintain chips I bought will literarily expire 2 weeks after I bought them. I bought 6 big jars on the 3rd of October and it expires on the 18th of October, that is a complete waste of money
3 October 2025
Top-notch product. Worth the buy
12 September 2025
Item took way too long to be shipped…
Item took way too long to be shipped out..The whole shipping took 10 days for an item within the UK. Even items ordered out of UK come earlier. Not certain I will be shopping here again.
18 September 2025
Green plantain chips were nice and…
Green plantain chips were nice and crunchy, great snack but salty. Would be ideal to have one without added salt.
26 June 2025
Prompt service and item delivered…
Prompt service and item delivered within the stated days on the website. Great and impressive service.
Thank you
30 June 2025
Not recieved oŕder
6 June 2025
The order was delivered correct and…
The order was delivered correct and before delivery date. Very happy as I had run out of my favourite snack!!
22 May 2025
Poor customer service
Poor customer service, and not prioritising customer's satisfaction. Website did not allow me put an 'A' in my address door number and this was communicated immediately with the seller after making an order. Promised to effect the change but wasn't. Parcel went to a different address even with the communication line that was bypassed.
4 April 2025
Missing order
I ordered 4 packs and received only 3. They acknowledged the error and promised to refund me. They didn’t refund or send me the missing pack despite reminders.
10 March 2025
Reply from Dchicom
Hello Gloria,
Thank you for taken time to leave a review, we appreciate it.
Your refund was activated and has been on process and can take up to 10 working days to reach your bank.
I would recommend you keep an eye to you account and please do let us know when you received it.
We apologies for this experience.
Regards
Fast delivery and a fresh product
The order arrived ahead of schedule, which was great, and the product was delicious and fresh!
I loved it and can't wait to order more.
10 March 2025
Reply from Dchicom
Thank you Rossana, see you more
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.