I have been using a different service for years and had got fed up with having to pay a monthly fee and download the invoice every month. It was expensive and renewing was always complicated. This... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My DBS check was lost in a government department administration roundabout, taking months to get sent to DBS, DBSChecks, sorted, got me in post before the Govt department had even got my application... See more
Absolutely disgraceful at how long my DBS check has taken to get here and is still not here, I have lost a job because of your lies, using second hand postage stamps aswell? , you are playing with peo... See more
Company replied
I applied my DBS through this company. Staff is very supportive and respectful. I really appreciate Sue and Krit who helped me in correcting my documentation. I have received my DBS and I'm so grate... See more
Company replied
4.1
Great
31 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
100% improvement on previous service I was using
I have been using a different service for years and had got fed up with having to pay a monthly fee and download the invoice every month. It was expensive and renewing was always complicated. This year I cancelled my subscription with them and changed to Dbschecks. It was all sorted that day and was so easy. I don't have silly monthly invoices to mess around with and the renewal fee is so much less. I am very happy!!
14 October 2026
Unprompted review
DBS Sorted quickly
My DBS check was lost in a government department administration roundabout, taking months to get sent to DBS, DBSChecks, sorted, got me in post before the Govt department had even got my application to DBS.
Can't recommend highly enough.
2 September 2026
Unprompted review
A very quick and reliable service.
A very quick and reliable service.
5 October 2026
Unprompted review
It was very quick
2 September 2026
Reply from Dbschecks
Hi Lynda,
Please can you reply to any of our emails and explain the issue? I can see that we emailed you on the 12th of August at 14:00, but we didn't hear back from you so have been unable to complete the application. As soon as we receive your identity documents, we will process your application immediately.
Kind regards,
Sue
DBS Support Ltd
I have inadvertently paid for a full…
I have inadvertently paid for a full DBS certificate £81.00
I only needed basic as volunteer
Can this possibly be cancelled for a basic one ?
It is a lot of money
20 August 2026
Unprompted review
Reply from Dbschecks
Dear Mr / Ms Thomas,
I can look into this for you right away. Can you reply to any of our emails that include your reference number please?
Thanks,
Sue
I made a few errors on my application
I made a few errors on my application . The person who was dealing with my form was helpful in pointing things out and patient whilst I was dealing with the problem. She was very courteous and professional throughout the process
16 July 2026
Very quick and Hellen has been very…
Very quick and Hellen has been very helpful x
14 July 2026
Unprompted review
Fast & efficient
Dbschecks responded quickly and efficiently and I would highly recommend using their service.
5 May 2026
Unprompted review
DBS week later and not here?
Absolutely disgraceful at how long my DBS check has taken to get here and is still not here, I have lost a job because of your lies, using second hand postage stamps aswell? , you are playing with people s lives? Why on earth in this day and age can it not be sent over in a email are digitally enhanced.
31 March 2026
Unprompted review
Reply from Dbschecks
Hi Evan. I’d like to investigate this further. Please can you send me your application reference number? We ALWAYS send a digital result as soon as the Home Office release it, so I’d like to find out if this was actually our company or not please. If it was us, I need to find out what went wrong. Thank you for your cooperation.
Kind regards,
Sue
As a sole trader
As a sole trader, I am both the employee and the employer. After consulting with Caitlin and Helen, they informed me of what I needed to do to complete my Enhanced DBS application. Very helpful.
26 February 2026
Unprompted review
After everything was sorted it went…
After everything was sorted it went very quickly and efficiently.
I wish the communication was clearer at the beginning so 2 weeks wasn’t wasted.
25 February 2026
Unprompted review
Reply from Dbschecks
Dear Mr Milliken. I'm glad we could be of help, and were able to provide a quick turnaround for you.
Prompt and well organized service
Prompt and well organized service. Excellent
12 February 2026
Unprompted review
Reply from Dbschecks
Thank you for your feedback. It is much appreciated.
Prompt professional service
Prompt professional service and very quick to highlight any issues which needed to be address. I'm very happy with the service received.
6 February 2026
Unprompted review
Reply from Dbschecks
I'm glad we could be of assistance. Thank you for your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.