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Rated 2 out of 5 stars

Today, Sep 9, 2022, our DJS50 jump starter failed to start our 2019 Subaru Outback, though 1-2 years ago, in a different location, it started the same car 4-5 times outside; today's failure occurred... See more

Rated 5 out of 5 stars

we bought two of the 12” display dvd players for our 8 and 6-1/2 year old granddaughters, we drove from SouthTexas to Disney and they worked Great!, the girls had no problems changing movies that they... See more

Rated 5 out of 5 stars

We haven't had to use the battery charger yet, but got one for Christmas & with 2 cars felt we should have one in each vehicle in case stranded somewhere and need a quick start. Our daughter has use... See more

Rated 5 out of 5 stars

The User Manual did not match my specific unit. My consultant, John, quickly determined the problem and sent me the correct User Manual. He even offered to send me a new AC Adapter free (as a court... See more

Company details

  1. Home Theater Store
  2. Battery Store
  3. Electronics Company
  4. Online Marketplace
  5. Home Audio Store

Written by the company

DBPOWER (DBPowershop.com) is a highly-awarded, international company with a focus on designing and developing high-tech consumer products. It is considered an innovative consumer electronics world leader. We constantly combine the research & development activities with the simplicity of use.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

prompt delivery

prompt delivery. good dvd player. played everything i tried to view, including some rather old dvds. instruction manual is little lacking and a small font size for visually impaired. good purchase for remote locations.

20 July 2022
Rated 1 out of 5 stars

I have a chy-09

I have a chy-09. You're telling me you don't have that number. Well I have one in my hand right now. 9 inch dvd player. No pause key. No play key. Send me something that works. It's awful.

21 June 2022
Unprompted review
Rated 1 out of 5 stars

Does not honor product warranty

Bought a portable DVD player on Amazon, which quit working after a handful of uses in less than a month. Amazon said to contact manufacturer.
After several exchanges and hours consumed via phone, their chat service, and email…. including me sending videos of the faulty product not working, sending my Amazon order number over and over again, and getting 3 promises of a replacement, I still have made no progress. It’s been 2 years now since I purchased the product and started contacting both Amazon and customer service for DB Power. False promises and excuse after excuse is given to appease you.
The customer service is a run around and the product is not worth your money. Do not spend your money with DB Power.

26 May 2022
Unprompted review
Rated 1 out of 5 stars

This has been the worst experience

This has been the worst experience. Lies, incompetent workers, a machine that didn't work and excuses from DB Power instead of immediate refund and paid return shipping label so I could return non working DVD player. Never again!

25 May 2022
DBPOWER logo

Reply from DBPOWER

Can you tell me what happened? According to the inquiry record, we have provided the option of refund and replacement. You chose to replace it here, and the new product will also be delivered on the 26th.

Rated 5 out of 5 stars

Great Security Blanket and Convenience

I store my car over the winter without access to electricity. It’s always been a crap shoot whether the car will start or I heed help with a jump start. This reasonably priced device has solved that problem. Love it.

14 May 2022
Rated 5 out of 5 stars

Top Notch All The Way

Great value relative to competing products
Unbelievable Packaging
Extensive sharing of other customer experiences
Very easy to use (1-2-3)
Will never leave home without it
Have ordered for other members of my family!

3 May 2022
Rated 5 out of 5 stars

Product arrived on time and in fine…

Product arrived on time and in fine condition, one of the nicest packing strategies I've ever seen.
I bought the player for my wife who is disabled and lives in bed or a wheelchair. I am the only caregiver. She had some unforseen problems that ate up so much time I haven't gotten beyond charging the battery in the player, have yet to use it.
Send me another review request in a couple weeks, should be able to give a more complete answer then.

2 May 2022
Rated 3 out of 5 stars

The unit performs well enough.1st

The unit performs well enough.1st. From the order summary I was under the assumption I was purchasing a 12" model/MK 101. The photo should not say 12". 2nd. At first the picture quality was fair to poor. I have since refined to Good. I was expecting at least as good as my phone. 3rd. Sound very good. And last easy to operate. Good for the $. Recommend.

1 May 2022
Rated 3 out of 5 stars

I received my charging battery

I received my charging battery. With the battery I received an offer to get two gifts. I went to the website but was unable to get the gifts. I called dbpower. I was told the offer had ended. If the offer had ended why did I receive a card offering me the gifts. This was not a good way to begin our relationship.

17 April 2022

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