Today, Sep 9, 2022, our DJS50 jump starter failed to start our 2019 Subaru Outback, though 1-2 years ago, in a different location, it started the same car 4-5 times outside; today's failure occurred... See more
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we bought two of the 12” display dvd players for our 8 and 6-1/2 year old granddaughters, we drove from SouthTexas to Disney and they worked Great!, the girls had no problems changing movies that they... See more
We haven't had to use the battery charger yet, but got one for Christmas & with 2 cars felt we should have one in each vehicle in case stranded somewhere and need a quick start. Our daughter has use... See more
The User Manual did not match my specific unit. My consultant, John, quickly determined the problem and sent me the correct User Manual. He even offered to send me a new AC Adapter free (as a court... See more
Company details
Written by the company
DBPOWER (DBPowershop.com) is a highly-awarded, international company with a focus on designing and developing high-tech consumer products. It is considered an innovative consumer electronics world leader. We constantly combine the research & development activities with the simplicity of use.
Contact info
19H MAXGRAND PLAZA NO.3 TAI YAU STREET, 999077, SAN PO KONG KL, China
- 1-855-888-5533
- support@dbpowershop.com
- dbpowershop.com
Hasn’t replied to negative reviews
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NEVER AGAIN DONT LEAVE A COMMENT UNLESS THEYVE ACTUALLY HELPED YOU
So I’m taking my other review down I have never recipes my gift for activating my warranty they had me sign up for all this stuff and like their page. Not only didn’t send the confirmation email I gave them my address which they’ve already had after purchasing their product they had asked for my order number and everything and I did as said. And I’m still confused to why it’s been two weeks and no one’s still has helped me.
- in all honesty I bought the warranty I’m okay with that much just disappointed on top of it they don’t show up on Facebook for me there’s no way to contact them and all of it was frustrating this is definitely a huge lesson learned 😂🤦🏽♀️

Reply from DBPOWER
Risha replied in a very timely manner…
Risha replied in a very timely manner to answer my question
The customer service is outstanding
The customer service is outstanding. They got back with me asap. And handled everything I needed
helped me out with the audio of my…
helped me out with the audio of my projector 5 stars
Jeush did a good job resolving the Issue
Jeush did a good job resolving the Parshall shipment and getting the rest of the units on the way. All items arrived prior to our annual meeting and were well received. I do not believe they have a strong customer support system.
My family loves movie night!!
This is my first projector and I LOVE IT! Very user-friendly! The set up was easy and the visuals are awesome to go along with great audio! My family loves movie night! Support replied within 48hrs and was good at helping me. Great product that I'd offer to anyone, honestly.
Excellent product and service
Excellent product at an affordable cost. Company also provides excellent customer service and after sale support.
What a great company to work with
What a great company to work with! Jennah was very nice, very professional, and extremely thorough to ensure I was completely satisfied!
I had a defective unit and Jennah simply asked for picture verification and promptly took care of it by sending out a replacement.
They also offered a gift card!!
Joshua was great
Joshua was great! Helped me a lot…I may have returned a projector without his help!
I'm impressed!
Anne has been amazing to work with! How quickly she responded to BOTH of my emails blows my mind! I am beyond impressed by her timeliness and her kindness! Hopefully the team she forwarded my issues to are half as great as she is!
Perfect packaged and useful tool for…
Perfect packaged and useful tool for your car ! Is a must to have specially on winter months!
i had an issue with the product and it…
i had an issue with the product and it had to be replaced. they were very helpful sand friendly. prompt to reply and fast action
Friendly
Alex was nice, heard my problem. Currently being worked out. Thank you!
The protect is great for the price has…
The protect is great for the price has solid range and is pretty clear. Overall would would give it a 7/10 but for price 9/10
I had a very great experience with…
I had a very great experience with costumer service. They worked very hard to answer all my questions. I talked to several people (honey, Cleo, John, and Alex) they were all helpful, patient and kind to me. Thank you.
great assistance and quick.
So happy with my purchase!
This is an awesome product! I have used this on multiple vehicles, since receiving it in August. My battery in my car needed replacing, so I ordered this jump starter. Bam! Car started right up. My granddaughter used it, my neighbor used it, I used it twice on my motorcycle, bam! Started right up. I don’t need to use anybody’s car & jumper cables anymore! All these times I’ve used it, and still have 90%. Small, lightweight, couldn’t be happier. Customer service is over the top helpful! Joshua was on the ball, answering all my questions. I highly recommend DB power!!!
Caren was very helpful. Good service.
Caren was very helpful in answering all my questions and resolving my concern.
no customer service number that works…
no customer service number that works !!!!!!

Reply from DBPOWER
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