DB FREELANCE LTD Reviews 146

Big thanks to Amadou who was perfect when delivering our shed on Friday. Hoping he got back to Birmingham safely, and in a timely manner.

He is a credit to the delivery team.

Great service. DB FREELANCE delivered my shed to my back gate. David was very pleasant and knew exactly what he was doing when unloading the shed, he even gave advice on building it and said that if I was struggling, to give him a call and he would talk me through the steps. Brilliant.

I purchased a garden table and chairs and was rather nervous of ordering from an online company.
There was no need to worry the service I received was excellent, one of the best. The company kept in contact so I knew everything had been processed, when delivery was scheduled and what time it would be delivered. The delivery was quick and efficient. If only others companies would follow this companies procedures. 10/10 would highly recommend.

Great delivery. On time and the driver helped me take it to the garden.
10 out of 10

I had my lovely new garden delivered last Friday. Samba the delivery guy was on time, even though he travelled miles. He was cheerful and helpful.
The staff at Rawlinsons were extremely polite and helpful to.
Thank you

DB Freelance were fantastic. They delivered a shed on 26th and despite the poor way it had been packaged by the company Rowlinsons, Mohammed managed to unload it bit by bit as it had arrived in 1000's of bits. He was fantastic, friendly and we were more than happy with his service. In the process though due to lack of space and him not been aware that I used a ramp to get wheelchair out the property it was put at the bottom of steps leading up to my back door. This wouldn't have been an issue had it been complete as we had someone who could build it that day. Again not his fault but the companies who then insisted on the slowest possible route of communication to try to get DBFreelance to re-collect it again or even slower method of ordering the parts to build it. Rowlinsons said they could only send emails and weren't willing to call DB Freelance or get the parts out quicker so my husband made that call to ask DBFreelance if they could collect, explaining that I was ill had already needed medical treatment in last few days and couldn't get out the property as I was unable to put my wheelchair ramp down because of where it had been left. DBFreelance pulled out all stops and attended that afternoon to collect despite us being told by Rowlinson this wouldn't be a possibility even if we did phone. I'd definitely recommend these as a courier. It's just a shame they have to deliver for companies such as Rowlinson who clearly don't care if a wheelchair bound person can exit their property, get to hospital etc.

Thanks to Mohammed who delivered and the other gentleman who collected both were fantastic. But also great thanks to the gentleman who organised the collection for us. We had lost all hope and had thought it may have to be forcefully moved by fire brigade if I had another seizure.

Thanks guys A++++++++ for all of you.

I'm very happy with the quality of my wooden archway. It was delivered promptly and carefully to my safe place. Communication was excellent. Thoroughly recommend.

An excellent company. We were regularly updated about the progress of our order. The goods arrived on time in excellent condition. We were able to view clear photographs of the delivery almost immediately after it had taken place. The driver was cheerful and helpful.
Overall an impressive experience.
Many congratulations! An impressive experience.
Highly recommended.

I found this company to be one of the best . I was kept well informed of my delivery. Found them to be extremely helpfull . Was told it was kerb side delivery only . But the driver very kindly put it where I asked with no fuss . Would definitely recommend using them 👍

Arrived on time very polite and worked very well together to deliver my large boxes.Would highly recommend them and the company thank you to your Couriers for their hard work.

What lovely personal service. They delivered well before time, actually read delivery instructions and followed them. Then I emailed them accidentally instead of supplier and they still engaged quickly and politely. A refreshing change . I highly recommend. We need more businesses like this. Thank you

Pre booked my item. As soon as it came in I was contacted for a very quick delivery date and kept up to date with time of delivery. Very happy with the service provided thank you

From start to finish this company offered excellent service.

We were given options to consider and once we settled on one a quote was sent quickly & was clear.

They were then able to sort a date for us at short notice due to our situation changing.

The removal men on the day were friendly and professional and worked incredibly hard.

There was then a slight complication with storing one of our items which Darren liaised with the storage place and resolved for us.

We will be moving again soon and will be using DB again with no hesitation. A great service that was good value for money.

Could not fault the delivery service from start to finish would highly recommend. I put the wrong number house on my order and Darren sorted it with out a problem. The delivery slot countdown tracking system was excellent. Thank you .

Despite an initial hiccup with the delivery address, DB Freelance have bent over backwards to ensure my order was dispatched and delivered on the next available date. So credit where credit is due, I would thoroughly recommend them and their commitment to ensure customers receive their goods in a timely and professional manner.

Reliable, punctual and good communication. Thank you!

Such a great service, so friendly and helpful, both with their customer service and with the delivery, the driver was brilliantly helpful. So refreshing to be able to speak to helpful polite people, which is so lacking in most other companies. Great communication, and delivery on time. Highly recommend.

Had my bin store delivered by DBFreelance, excellent delivery. Great communication. Received a text message prior to delivery with date and a call from the driver before it came. The driver was polite and efficient putting the item where specified. Would definatly recommend and use again.

The perfect delivery! An email the day before, which I could easily reply to. Delivered when I was out within the window specified, neatly stacked to side of driveway just as I’d asked. Photos of delivery straight to my mobile. We have had so many deliveries during our house, these guys get top marks!

I have used DB freelance to assist my home moving. They have proved to be very flexible during a very stressful house move and the service I received was amazing. The team always seem to happy advice, and don’t come across as pushy or sales focused. Just nice people delivering a good service.