Very friendly and professional staff. Answered all questions that I had and put my mind at ease explaining all about hiw to use the washing machine. Delivered on time,, connected up and left. Unfortun... See more
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Derek Baxter founded DB Domestics back in 1971 in Luton before moving the business to Eastbourne in 1982. We remain a family run business of three generations with the same principles as its always been with service at the heart of our business. We are a proud member of the Euronics Group providing unbeatable prices with unbeatable service Our business has gone from strength to strength expanding over the years to now having one of the biggest showrooms in South East England. With over 1,500 appliances on display in our showroom located in Eastbourne, East Sussex you are bound to find the right appliance. In late 2023 the DB Kitchens team opened the doors on our brand new showroom extension, which now showcases over 20 different kitchen furniture ranges, along with over 150 door styles. With so many appliances in stock and local next day delivery available DB Domestics is your one stop shop for any appliance. Orders can be done with expert knowledge on hand in store, over the phone or online with ease.
Contact info
407-419 Seaside, BN22 7RT, Eastbourne, United Kingdom
- 01323 725588
- sales@dbdomestics.com
- dbdomestics.com
Replied to 62% of negative reviews
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Prompt and friendly service and assistance
Prompt and friendly service from Rob. Very informative and knowledgeable re product being purchased.
Assisted by registering manufacturers guarantee when we were unable to register either on line or by speaking to customer services .
Internet purchase handled well.
Internet purchase handled well.
Good communication, product as described
Sound advice when visiting the store
Sound advice when visiting the store. Purchased online several days later. Good price. Delivery and set up was good.
The staff were very good starting with…
The staff were very good starting with the telephone
lady , and fitting men were very polite on delivery
In the shop they did all they could to…
In the shop they did all they could to offer me a tumble dryer.
They managed to deliver and install the next day. Amazing service.
However, my choice in the product was very disappointing. The water tray you empty every use is practically on the floor. I am 77 and find it difficult getting down that far.
The door opens the wrong way to get my washing out of the machine and straight into the dryer.
Finally the fluff collector is so difficult to open. I made a bad choice.
Is there anything you can do to exchange it for a different model, pretty please???
Service is excellent
Service is excellent, this is our second purchase from DB. Each time, the attention given at the point of sale was friendly and efficient, the item was delivered within the time slot given. Brought in to our home carefully and a good introduction given to the item. Can't fault any aspect of their service. Will certainly stay using them for any of the goods they sell.
Item was delivered next day
Item was delivered next day, salesman didn't push us into buying, old item taken away, delivery men pleasant and polite
The quick turnaround
The two installers/delivery men were polite and quickly took Washing machine out and new one in. Very pleased.
Excellent and professional service
Excellent and professional service
I would highly recommend
Fantastic experience
No nonsense, very efficient, polite, friendly and clean. They did an excellent job and I am very happy. Would definitely recommend and use again. Thank you so much.
Sunningdale VS Belgravia opti V fire
Lewis kindly sent me pictures of sunningdale and belgravia opti v fire stoves ( as i didnt like mirror effect of belgravia in back of stove). I chose the Sunningdale and Stef was really helpful in the ordering and arranging delivery of Sunningdale. It is perfect and because of lack of mirror in back makes it look so much more real. Thank you
Excllent support on placing our order…
Excllent support on placing our order and great communication . Professional installation team were helpful and the new machine installed
First class service from start to…
First class service from start to finish. We ordered large French style fridge freezer which we realised after we got home would not fit.after speaking to Tom, who spent a great deal of time with us, we found a perfect alternative in the same style.
The new item was ordered and the original order cancelled without any fuss. Today the new appliance was delivered and as we have come to expect from previous items we have bought, the delivery guys were so kind, patient and made sure that the item was installed without any marks or damage and that we were happy with everything No mean feat considering the size and the removal of doors to get it into the house.
I have never been disappointed by the team at DB domestics and would highly recommend them for all appliances
Great price and excellent service
Great price and excellent service, dishwasher supplied and fitted Great service.
They were extremely helpful in store…
They were extremely helpful in store with a competive price and service. Would certainly use them again.
Informative staff both in show room and deliver people
Prompt delivery installed without any problems and old machine removed. Steps to property but delivery people coped admirably. No hesitation to recommend local company.
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