daznbet.com Reviews 303

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the payment process, particularly regarding withdrawals, which they found difficult or impossible to complete, often citing issues with funds being withheld or accounts locked without clear explanation. The customer service was frequently criticized for being unhelpful, providing generic responses, and exhibiting a language barrier, failing to resolve issues effectively. Additionally, many found the website and product offerings to be problematic, describing slots as laggy and unfair, with poor returns and a general lack of entertainment. Conversely, a small portion of people felt that withdrawals were processed successfully, sometimes instantly, and appreciated the swift response from customer service in resolving specific issues.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, with many expressing significant frustration over... See more

Website

Reviewers express strong dissatisfaction with the website, describing it as "horrible," "laggy," and "awful."... See more

Customer service

Customers had negative experiences with customer service, often describing it as shambolic, incompetent, and... See more

Service

Customers consistently note negative experiences with service, often finding it frustrating and not worth the... See more

Product

People report negative experiences with the product, particularly with slots, which many describe as bad,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hello, I am a loyal customer of dazn bet. Well, I were. Except they decided to abruptly lock my account while I was still playing, with my own hard earned money in my account... Zero way to... See more

Rated 1 out of 5 stars

Absolute garbage app. Freezes every 2 seconds, bonus offers do not get credited unless you contact them via chat, which in itself is soul destroying trying to speak to customer service agents who cann... See more

Rated 1 out of 5 stars

Avoid like the plague. Happy to take your money but then refuse to honour welcome offers. These scammers then outright lied about me being informed of the account being unable to receive off... See more

Rated 1 out of 5 stars

terrible app,they let you gamble but wont pay you your winnings or any money back,I have tryed to get verified 7 times but they keep saying this and that is wrong,all lies,stay away from these people... See more


Company details

  1. Gambling Service

Written by the company

Choose DAZN Bet if you want to add a little bit of spice to your viewing experience. We’re Sports fans at our core, and want to add to the fun of watching the game...


Contact info

1.5

Bad

TrustScore 1.5 out of 5

303 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Awful awful company

Awful awful company. Fraudulent, if I could give minus stars I would. They take your money, ask for ID and bank statements then once received, permanently close your account.

19 July 2024
Unprompted review
Rated 1 out of 5 stars

I need to upload proofs to my account

I need to upload proofs to my account, but it has been locked. I've emailed you, and waited 20 minutes in live chat to be told I need the other betting department. Please can you get someone from the betting department to unlock my account.

Please can you get my account unlocked.

14 July 2024
Unprompted review
Rated 1 out of 5 stars

Stay well away

So just a quick update after my positive review below.

I regularly bet on horse racing, and I started to notice that the each way button would just not register when I clicked it. I tried several different devices and web browsers and the same thing continued to happen. I spoke to live chat and told the lady that, checking these problems on pc which I just assume all staff would use..will not show up the problem and that they need to try it on tablets or mobile phones. They did and then got the same problem!! Goodness knows how much they have cost punters that fancy a few horses and have to do all the bets to win 🫣 I didn’t even get a thank you for noticing the problem!

15 June 2024
Unprompted review
Rated 1 out of 5 stars

Beware of the seriously delayed withdrawals

I opened an account with Dazn bet, I created the account and uploaded all my documentation for verification, I received an “account approved” on my account so I made my first deposit.
I played for hours and ended winning, my account was fine until I tried to withdraw, I received notification to state that they were processing my withdrawal, I now have just received an email to state my account has been closed.
I have received no response to my message asking why my account has been closed or what is happening to my withdrawal, it’s absolutely disgusting!

22 May 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! After the first deposit, they ask for account verification, for which they ask for a selfie with ID/Passport and scanned bank card (both sides!). Until these are sent in, the account is locked and the money cannot be withdrawn.

7 May 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from here

Stay away from here. Worst site out for slots. Features never seem to pay. I got 3 features on fishin frenzy even bigger catch in the space of 15 mins and for the 3 of them I got 3 fisherman appeared which I found strange as that never happens on any other site ive played on.

8 May 2024
Unprompted review
Rated 1 out of 5 stars

theft

i deposited 170 pounds - 2 days later they took 2 x £170 from my bank - fortunately i noticed - still waiting for refund after i had to send my bank statement - wont be going near their site again - they could easily have got away with theft if i hadn't noticed

5 April 2024
Unprompted review
Rated 1 out of 5 stars

Like alot of other users on here I'm…

Like alot of other users on here I'm having major issues withdrawing. I withdrew 1 sum which went through fine. I'm currently waiting on a 2nd withdrawal to receive an email saying they need to see proof of my card as its registered in a different name. It definitely isn't. Judging by the reviews they seem to not like paying out winnings. Avoid

13 March 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely atrocious trying to get your…

Absolutely atrocious trying to get your winnings, keep asking me for stuff to get my money keep sending what there asking for and they keep saying need to send it again, still waiting 2 weeks later for my money, absolute joke of a company, will be deleting my account as soon as I eventually receive my winnings

13 March 2024
Unprompted review
Rated 4 out of 5 stars

Too many people slag off too quickly.

Too many people slag off too quickly.
I read the reviews and thought, " no I will make my own decisions"
Seems the people having problems are the freeloaders wanting these bonuses. Forget these bonuses they are a waste of time. I made a couple of deposits and 3 withdrawals. All using the same card. This Company have been impeccable so far. The first withdrawal is back in the bank. I made sure I used the same ard for in and out instead of bank transfers. So far this Company have been spot on and have been excellent.

8 March 2024
Unprompted review
Rated 1 out of 5 stars

Shame there isn't a negative stars option…

Shame there isn't a negative stars option for this company. Avoid like the plague as you will never see your money again - how on earth did they obtain a gambling licence? The verification process might as well say stand on your head whilst juggling a football and take picture of your passport. They constantly move the goalposts making it impossible to withdraw. Funny how they never ask for verification when depositing.

8 February 2024
Unprompted review
Rated 1 out of 5 stars

Getting emails every day saying free…

Getting emails every day saying free spins on us when click on them says game blocked then the money i got left in my account tried to put a bet on says player not in right state for this bet all the reviews are correct they are a terrible site the odd one or 2 good reviews probably work for them please avoid to avoid disappointment this site needs to be investigated by the correct authorities in my view

28 November 2023
Unprompted review
Rated 1 out of 5 stars

This site is a fraud they close my…

This site is a fraud they close my account down and Robb all my money Kayla the manager is the biggest scammer and he is controlling the team to rob us in the right way.. let's stand together and get this thieving site shut down they don't care about anyone but thereself they closed my account for them to re open my account to let me deposit to close my account again for the same issue everyone report Kayla to the police and let's get him lock up and get them to throw the key away if you get Nathan or jose to assist you on lice chat run away they always want your bank details for security purposes and then money goes missing out of your bank account I've never ever experienced anything like this if you dont want to get scammed by this fraudulent people then avoid at all cost

1 November 2023
Unprompted review

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