Daytrip Reviews 1,064

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, helpfulness, and extensive local knowledge, often going above and beyond to ensure a comfortable and enjoyable journey. The service is frequently described as seamless, efficient, and professional, with many appreciating the comfortable cars and punctual drivers. People also highlight the convenience and positive user experience of the booking process and the overall journey. However, some customers also noted issues with the booking process, experiencing last-minute driver unavailability or difficulties with specific requests like airport transfers. A few other people also felt that communication was not always clear, leading to confusion about booking details or unexpected cancellations.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise drivers for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the punctuality,... See more

Location

Reviewers highlight positive aspects of location. Customers appreciate the convenience of being picked up... See more

Booking process

Customers had ambiguous experiences with the booking process. Many found the online platform straightforward... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used Daytrip to travel from Lake Ohrid Macedonia to Sarande Albania. Our driver Gentjan was fantastic. He was incredibly friendly and helpful. Gentjan was a very careful and respectful driver who n... See more

Rated 5 out of 5 stars

We used Daytrip for a transfer from Budapest to Skopje – or about 1000 km and 10 hours of driving. Daytrip was great in responding to our short notice request and organized a flawless and timely trip... See more

Rated 5 out of 5 stars

Our driver, Dhafer A, was fantastic. Collected us from.Paris Charles de Gaulle on time, took us to Luxembourg after our flight was cancelled. He was on time, polite, friendly, and courteous. He stopp... See more

Rated 5 out of 5 stars

I traveled from the Dead Sea to Petra with a stop at Kerak Castle using Daytrip, and Ibrahim was a fantastic driver. He knew the best spots along the way to stop for photos, which made the journey e... See more


Company details

  1. Transportation Service

Written by the company

Daytrip takes you to your destination in the comfort of a private car and a local driver. But above all, you can add stops to your schedule and explore along the way. We drive, you discover.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly. From pick up to drop off ( malpensa airport( Milan ) to Interlaken (Switzerland). Daniel was friendly and gave us tips and places to see on our way to interlaken. ( we had booked 3 stops ) for sightseeing on our way to Interlaken. Car was clean and heating was good. Will definitely book day trip again when traveling. In fact our transfer back to Milan is also on daytrip so hope it goes smoothly as the first ride .

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! Used to get from Hoi An to Hue, Vietnam. Driver was on time with coffee and water for us and gave us extra time at stops with amazing views to take pictures. Car was clean and very comfortable. Would definitely recommend and use again!

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Simply brilliant!

Simply brilliant! I had to find a transfer from Sveti Stefan to Podgorica in Montenegro with a sightseeing stop midway. I sent in my request very last-minute, literally the night before. I honestly didn't have high hopes but they found me a driver within 2 hours. Communication was very smooth and responsive and was with a real human rather than bots. The driver arrived before the agreed time the next morning and was very kind and professional along the way. It was my first time using the Daytrip and I'm sure it won't be the last.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent driver excellent trip

Excellent driver excellent trip. The application is very easy to use . The service is outstanding. We used Daytrip twice in Argentina. A 3 hour drive from El Calafate to El Chalten and from El Chalten to El Calafate Airport. Our driver was excellent. Very punctual, courteous and very professional. Excellent experience. We will definitely use Daytrip again.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Daytrip services in Thailand

We used Daytrip 3 times sofar in Thailand and so happy to choose this company!
Their drivers were 100% reliable, kind and helpful with all our needs on the long ways.
All of them were really nice persons and we were happy to have them, they supported us in every moment during the long drives and accomodated all our requirements for stops,...
We were 100% satisfied and had really excellent experience.
Next time we definitely use Daytrip again!

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Four Wonderful Trips!

We made multiple reservations with Daytrip throughout our Europe trip. Four bookings in total, and had a wonderful experience every time!

Our drivers (Teo B., David V., Norbert B., and Emmanouil L.) were all very friendly, punctual, and respectful. Above all, they drove very safely and got us to our destination all safe and sound.

Just want to say thank you to the drivers:
Teo B. (Venice to Ljubljana): took us to our stops at Predjama Castle and Postojna Cave on time. Thank you for a smooth ride!

David V. (Prague to Krakow): SUPER friendly! Thank you for being so patient with me and my 69-year-old mom.

Norbert B. (Vienna to Salzburg): awesome driver. Thank you for a very safe and pleasant ride!

Emmanouil L. (Salzburg to Munich): Went the extra mile to pick us up at our hotel in Old Town Salzburg (although it's not the easiest for cars to access as it is mainly pedestrian zones).
Thank you for arriving early, bringing our luggages to the car, and driving us safely to Munich.
Appreciate the delicious chocolates too!

All in all, we had a very pleasant experience with Daytrip. Reservation process and communication with staff could not have been any easier.
We made a last minute booking for our last trip, and Daytrip found us a driver in no time (thank you Emmanouil!)

Look forward to using Daytrip services again in the future.

5 stars indeed!

6 November 2024
Unprompted review
Rated 5 out of 5 stars

What a wonderful company

What a wonderful company. So responsive to every question we had and helping us plan our trip to make it individual and meaningful. The driver was interesting and interested and helped us along the way. We needed to make a last minute change and the team responded within moments to answer all of our questions. Worth every penny for the service and experience.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

We used DayTrip for our routes between…

We used DayTrip for our routes between Rome and Florence twice. We had Fabrizio as our driver. He was absolutely wonderful. Professional, considerate and informative - and very aware of staying on schedule! Could not ask for anyone to be of more help!

21 November 2024
Unprompted review
Rated 5 out of 5 stars

I Will Always Use DayTrip in Korea

Daytrip confirmed our trip upon purchase and kept us well informed
via email and text as the trip approached.

Terry arrived early and was waiting for us when we got to the pickup
point - but he had also contacted us via text to let us know he was
there and to take our time. We had realized that Terry had been our
driver previously in Korea so we were pleased to see each other again.

Terry's driving is exceptional. The traffic between Daegu and Seoul
that particular day was very, very bad. Terry knew our flight time
and definitely took extra measures - all safe - to get us to the airport
on time. He was over the top in professionalism and customer service.
You could not ask for a better drive in Korea. I have used DayTrip
several times already, and the drivers they hire make me return to
this excellent organization."

27 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and safe drivers

Excellent company. Booked several rides for our group in Kingston, Ocho Rios, and Montego Bay Jamaica. The customer service is superb and the booking portal is easy to use. Best of all, the drivers are friendly and safe drivers with clean vehicles. I highly recommend Daytrip.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

We have used Daytrip multiple times…

We have used Daytrip multiple times over the past several years and once again we had a great experience. Our driver, Alberto G. E., was prompt, professional, and accommodating. The company itself is also very professional and excellent with communications. We will use them again for sure.

8 November 2024
Unprompted review
Rated 4 out of 5 stars

Reliable Prompt Service

We booked Daytrip following our river cruise from Lyon to Geneva. We added 2 side trips: Annecy and Sanctuary d'Ars. Daytrip provided name and license plate no. beforehand. The driver was on time for pickup from dockside and at every site. Although he was not a guide, he dropped us off at the perfect spot to start our own sightseeing. The only reason I didnt rate it higher was that fare was over double an uber fare without the side trips but we would not have seen Sancturary d'Ars otherwise and by seeing Annecy on the way to Geneva we had more time to see other sites.

30 October 2024
Unprompted review
Daytrip logo

Reply from Daytrip

Dear Joy,

Thank you so much for sharing your feedback! We’re so thrilled to hear you enjoyed your trip from Lyon to Geneva, including the sightseeing stops in Annecy and the Sanctuary of d'Ars.

Our pricing is based on factors such as location and season; we make sure our partner drivers are fairly compensated and motivated to provide the best possible service. And, as you mentioned, our hand-picked sightseeing stops are designed to give travelers the chance to explore hidden gems they might not otherwise experience!

We hope to have the pleasure of welcoming you on another Daytrip adventure in Europe or beyond.

Team Daytrip

Rated 5 out of 5 stars

Great Trip, no worries in Old Town

We had an excellent trip from Seville, Spain, to Lisbon, Portugal, and an excellent driver, Joaquim B. He was a skilled driver, spoke excellent English and four other languages, and was very thoughtful of our comfort throughout the trip. While the trip was expensive, it was also an excellent service. We have driven throughout Europe, but having someone else drive in old town centers and not worrying about parking is such a benefit!

10 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Driver Azam Khan went above and beyond to locate us in the airport of Jeddah Saudi Arabia on our first trip for Omrah. He offered an outstanding service from start to finish.
I highly recommend this company.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

From Zagreb Airport

Very well organized and trust-worthy service. I was very happy, from the moment I booked the ride until drop off.
They provide impressive, high-level customer service, always available and quick to respond to emails. I will be dealing with them again in the future for sure.

Thank you to Mr. Kristijan for being a respectful person and a safe driver.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Daytrip services!

We are thankful for the excellent 3 services Daytrip provided us (to a group of three women) in Portugal: traveling from Fatima to Cascais, from Cascais to Portimão, and from Alvor to Lisbon - City Center.
We didn’t want to drive, so we got these transportations in our 10 days in Portugal.
All the 3 drivers (Alex T., James P., and Roman S.) are very professional and provided excellent customer
service.
Our especial thanks to Alex T. who also gave us a very enjoyable tour to Obidos.
We will certainly travel again with Daytrip, especially, when we need a reliable service and comfortable transportation during our vacation time.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Communicated well with us from the moment we landed till we met him
Drove carefully and chatty
Highly recommend

1 November 2024
Unprompted review

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