Daysoft Contact Lenses Reviews 1,918

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its excellent quality and comfort, often noting that the lenses feel moisturizing and protective. Many people appreciate the affordability of the lenses, finding them to be a great value compared to other brands. The ordering process is described as easy, and the delivery service is frequently highlighted for its speed and reliability. However, some customers have experienced issues with the quality of certain batches of lenses, reporting that they can be flimsy, uncomfortable, or dry out quickly. There have also been mentions of slow or inconsistent deliveries, and a lack of tracking information for orders. A few people noted that the packaging can be difficult to open, leading to wasted lenses.

What people talk about most

Product

Users describe positive interactions with the product. Many customers have been using the contact lenses for... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the lenses as excellent, comfortable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast delivery times and the... See more

Order

Reviewers mention positive feedback about order. Many customers find the online ordering process very easy... See more

Price

Consumers generally find the pricing to be positive, often describing the lenses as affordable, well-priced,... See more

Based on these reviews

Rated 4 out of 5 stars

My son has used daysoft since he was 13 he's now 34 the contact lenses are excellent and had never had any problems. However the last year prices have risen and he has paid a different price each mo... See more

Rated 5 out of 5 stars

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... See more

Company replied

Rated 5 out of 5 stars

I have used this brand for over 5 years & have never had a problem or any issues. My Optician does not seem to like them as she says that the lenses do not move on my eye when I blink & recommended... See more

Company replied

Rated 5 out of 5 stars

Great Quality, Not Expensive Lenses & Company! Fabulous Great Quality Lenses That Aren't Just Dailies, If Hygiene Is In Place (Mandatory-Which I Know From Experience) Can Do For Couple Of Day's! As E... See more

Company replied


Company details

  1. Contact Lenses Supplier

Written by the company

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

take them out before sleeping and new ones in the morning.

I've used Daysoft contact lenses for more years than I can remember and never had any problems, I'm 86 by the way. I always remove them before going to sleep and put new ones in when I wake. Hygiene is important so make sure your hands are clean when handling them.

15 September 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear George
Thank you for your Review, I will Let the Team know.
Kind Regards, Elizabeth.
Customer Care.

Rated 1 out of 5 stars

Contact lenses are uncomfortable and break easily

Contact lenses are uncomfortable, dry out really quickly and break. I have currently got a small piece of contact lenses stuck in my eye which I’m not sure how to get out. I have contacted them for both a refund and information on how to get the small piece lodged in my eye. I have used them 2/3 times because they were cheaper, think I’m going to go back to the slightly more expensive ones for both comfort and safety

13 September 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Nathan,
Thank you for contacting us directly.
Kind regards, Janice, Customer Care

Rated 5 out of 5 stars

I’ve been a customer for over 15 years…

I’ve been a customer for over 15 years now and I wouldn’t change providers. Their customer services are always fast at replying and are very helpful. I had an issue with some lenses in my recent order and they kindly shipped a replacement free of charge. Also the value for these lenses are superbly priced.

11 September 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hello,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 4 out of 5 stars

Great service and great lenses.

Great service and great lenses.

3 September 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Paul
Thank you for your review, I will pass your comments to the team. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

I've been a repeat customer for several…

I've been a repeat customer for several years and they've always dispatched very quickly, with decent packaging so product is undamaged.

6 September 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Stephen
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 3 out of 5 stars

Uncomfortable Lenses

Great packaging (minimal), fast delivery, super price.. but I found the actual lenses really thick and uncomfortable, even the ‘silk’ option that is marketed as more comfortable to wear. I can’t wear them for more than an hour or so before I have to take them out. Reverting to my old brand asap.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Great lenses and fantastic customer service

I have been wearing Daysoft lenses for years and have been really happy with them. They are comfortable to wear and excellent value for money. I order them 6 months at a time and in my recent order I had problems with three lenses. This was the first time I had experienced problems but I emailed Daysoft to let them know, just in case I had any problems in the future. I received an email very quickly, offering me a month's supply free of charge, and a request to return the remaining lenses which would be replaced from another batch. I didn't even have to pay for postage. I received my replacement lenses this morning. What a great company!

4 September 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Jeannie
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 5 out of 5 stars

Good value for money lenses

Good value for money lenses, quick delivery and easy to use order process.

2 September 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Zoe,
Thank you for your review.
I will pass your comments to the team.
Kind Regards, Elijah, Customer Care.

Rated 1 out of 5 stars

I really don’t like these lenses

I really don’t like these lenses, they split really easily and I can’t keep them in all day as they dry out, very odd lenses , I ordered them twice by accident so now have all these lenses I cannot use

25 August 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind regards, Janice, Customer Care

Rated 1 out of 5 stars

Hurt my eyes

Hurt my eyes

27 August 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Andy,
Thank you for contacting us directly. Kind regards, Marc, Customer-care.

Rated 5 out of 5 stars

I've NEVER EVER EVER had better contact…

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while wearing these. My eyes feel moisterised and protected. I've recommended it to everyone and nobody has gone back to their previous brands since using daysoft. Can't praise them enough!

23 August 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hello,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. Excellent quality

31 July 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi,
Thank you for your review.
I will pass your comments to the team.
Kind Regards, Elizabeth, Customer Care.


Rated 5 out of 5 stars

Cheaper than the opticians and…

A lot cheaper than the opticians and good quality daily disposable contact lenses. Easy to set up an account and easy order with your opticians prescription.

16 July 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Andrew
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.

Rated 5 out of 5 stars

The delivery with the courier was…

The delivery with the courier was running late, so in less than 2 minutes on the phone they sent another pack with faster delivery. Fantastic service and gesture of good will! Thank you Daysoft.

23 July 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Carlo,
Thank you for your review, I will pass your comments to the team. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

So much cheaper and Exactly identical…

So much cheaper and Exactly identical what I’d buy from my optician and delivery within days and easy to order on line 👌

12 July 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Gillian
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 5 out of 5 stars

Best by comparison

I don't do this very often, but after these last few days when I miscalculated my next order of contact lenses from daysoft and had to get some emergency ones from a pharmacy - the ones I got are so flimsy and fold and pop out at every opportunity! I've been a customer for over 10 years and only now, having tried other products I am forced to write the most positive review I can. Contact lenses come much quicker than promised, they sit well in my eyes, I rub my eye lids, blink extensively, spend a lot of time fast walking, running or staring at the screen - all the same they say put in my eyes, moist, fitting and feeling good. Can't recommend enough

10 July 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Nick,
Thank you for your review.
We much appreciated it.
Kind Regards, Elijah, Customer Care.

Rated 5 out of 5 stars

Finally some vegan contacts!

Been using Daysoft contact lenses for two months now, and I'm very happy with them. The contacts are great, and as far as I'm aware are the only vegan contact lenses on the market. Also very happy with the lower impact that these lenses have on the environment. In terms of wear, they're very comfortable and I've been very happy with them

10 July 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Grace,
Thank you for your review.
I will pass your comments to the team.
Kind Regards, Elijah, Customer Care

Rated 5 out of 5 stars

Fantastic

Fantastic, I pay £50 at vision express for a months supply , daysoft lenses feel just the same but less than half the price. I even ordered the wrong lenses n they offered to refund or exchange them straight away. Fabulous company, very happy. Will be returning

4 July 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Miss Watson,
Thank you for your review.
We much appreciated it.
Kind Regards, Elijah, Customer Care.

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