Daysoft Contact Lenses Reviews 1,918

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its excellent quality and comfort, often noting that the lenses feel moisturizing and protective. Many people appreciate the affordability of the lenses, finding them to be a great value compared to other brands. The ordering process is described as easy, and the delivery service is frequently highlighted for its speed and reliability. However, some customers have experienced issues with the quality of certain batches of lenses, reporting that they can be flimsy, uncomfortable, or dry out quickly. There have also been mentions of slow or inconsistent deliveries, and a lack of tracking information for orders. A few people noted that the packaging can be difficult to open, leading to wasted lenses.

What people talk about most

Product

Users describe positive interactions with the product. Many customers have been using the contact lenses for... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the lenses as excellent, comfortable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast delivery times and the... See more

Order

Reviewers mention positive feedback about order. Many customers find the online ordering process very easy... See more

Price

Consumers generally find the pricing to be positive, often describing the lenses as affordable, well-priced,... See more

Based on these reviews

Rated 4 out of 5 stars

My son has used daysoft since he was 13 he's now 34 the contact lenses are excellent and had never had any problems. However the last year prices have risen and he has paid a different price each mo... See more

Rated 5 out of 5 stars

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... See more

Company replied

Rated 5 out of 5 stars

I have used this brand for over 5 years & have never had a problem or any issues. My Optician does not seem to like them as she says that the lenses do not move on my eye when I blink & recommended... See more

Company replied

Rated 5 out of 5 stars

Great Quality, Not Expensive Lenses & Company! Fabulous Great Quality Lenses That Aren't Just Dailies, If Hygiene Is In Place (Mandatory-Which I Know From Experience) Can Do For Couple Of Day's! As E... See more

Company replied


Company details

  1. Contact Lenses Supplier

Written by the company

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always use daysoft

Always use daysoft. Have done for years now. Easy and the best prices I could find

1 February 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Mr Risin
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 1 out of 5 stars

I do not like the way the contact…

I do not like the way the contact lenses where presented and I found it hard to get them out of the pack without dropping them

17 February 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Seanin,
Thank you for contacting us directly.
Kind regards, Elijah, Customer Care.

Rated 3 out of 5 stars

You charge €8.50 for delivery

You charge €8.50 for delivery, which used to be free, yet it still takes 7 to 10 business days and you don't provide order tracking. This needs to be addressed urgently. At minimum, please provide a working tracking code so we can monitor where our lenses are instead of having to guess.

16 February 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Luiz,
Thank you for confirming your details.
Our records show your order was dispatched on 12/02/2026 and should be with you soon.
Please do not hesitate to contact us direct if you have not received your lenses by 26/02/2026.
Kind Regards,
Margaret. Customer Care.

Rated 5 out of 5 stars

These are the best contact lences I've…

These are the best contact lences I've ever had , they are so comfortable, highly recommend, they do not cause dry eye and you actually forget your wearing them ,I wouldn't use any other contacts now .

16 February 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Annette,
Thank you for your review.
I will pass your comments to the team.
Kind regards, Elijah, Customer Care.

Rated 5 out of 5 stars

have used daysoft for 30 years.


have used daysoft for 30 years.
they fit my eyes perfectly and i find them easy to insert.
so grateful for their service.

12 February 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Marie-Jo,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

Promt and value

My wife has been using Daysoft for a number of years now and finds them extremely efficient in service and her lenses of good quality. Would certainly recommend 👍

10 February 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear John,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

Simple order process

Simple order process, staff are always polite and helpful.

9 February 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Mel
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 4 out of 5 stars

I'm on my second pack now and getting…

I'm on my second pack now and getting used to the ways of releasing the lenses. I did express frustration at releasing the lenses on a previous review but Daysoft responded with advice and extra lenses immediately. Feeling very happy with them now.

3 February 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Iona
Thank you for your Review, I will Let the Team know.
Kind Regards,
Elizabeth, Customer Care.

Rated 5 out of 5 stars

I have used daysoft for many many…

I have used daysoft for many many years, delivery is always super quick.
My last order, I thought i had a sleeve left then realised I did not, I called daysoft, explained i had made a booboo and a swift rescue package was put in place a my lenses couriered to me the next day st no charge, thank you so much daysoft

12 January 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Joanne
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 2 out of 5 stars

What a rip off

What a rip off. Nearly 30p for a single lens. That’s 60p to wear contacts for one day. They’ve become con artists in a few years.

25 January 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Alien Forehead,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind regards, Margaret, Customer Care

Rated 5 out of 5 stars

Great price

Great price , great product

24 January 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Robert
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 5 out of 5 stars

Recommend

Easy to order, quick delivery and very competitive prices.

I find the individual lens packets quite difficult to open

22 January 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Pauline,
Thank you for your review.

You can view our Lens Pack Opening video at http://daysoftvideos.com/

If you need any further assistance please contact us directly at yourteam@daysoft.com

Kind regards, Elijah, Customer Care

Rated 5 out of 5 stars

Amazing customer service

I have been wearing Daysoft lenses for about 20 years. I buy 6 months worth at a time Unfortunately I had quite a few issues with my last batch of lenses. I contacted Daysoft customer care via email and got a reply the same day from Claire. She arranged to send me a free months supply and said if I returned my remaining "dodgy" batch to them (via free post) they would send replacements. The free months supply arrived 3 days later, I returned my remaining lenses the same day and received the replacements 3 days after that. What amazing customer service from Daysoft. I want to say thank you and well done on having great customer service and a shout out to Claire for being so helpful.
Carol Wilson

15 January 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Carol,
Thank you for your review.
We much appreciated it.
Kind regards, Elijah, Customer Care

Rated 5 out of 5 stars

Awesome Delivery time to Australia

My order only took 10 days from ordering to arrival in Australia. I have used Daysoft previously, and the delivery service was excellent then too. Well done guy's ,you deserve a big pat on the back ! We highly recommend these guy's, very, very reliable !

15 January 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Steve,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

Great if you experience dry eyes and amazing value for money.

I have tried many contact lenses now and was still unable to find a brand that allowed me to wear them for a long day - I would find after 6-8 hours that my eyes would start feeling sticky and I would need to take them out. These lenses were all very expensive and I was left frustrated by this. I saw the advert for day soft lenses on the tube and decided to give them a try. They are so cheap in comparison to my other lenses and my eyes stay comfortable for a long day of wear. I am so happy to have found them!

12 January 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hello,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

Daysoft for comfort.

I have just started ordering from Daysoft, and I must say that the daily lenses are lighter, smoother, and far more comfortable than the others I have tried.

9 January 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear David,
Thank you for your review.
I will pass your comments to the team.
Kind regards, Elizabeth, Customer Care.

Rated 1 out of 5 stars

Extremely slow shipping and poor customer service

Extremely slow shipping and poor customer service. Order placed on December 19 with a 7–10 business day delivery promise. Weeks later, the tracking still shows no real progress. Customer support keeps asking me to wait without offering a real solution! Very disappointing experience, will not order lenses with them ever again.

9 January 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Johanna,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind regards, Margaret, Customer Care

Rated 3 out of 5 stars

Not received them yet

Not received them yet. Was expecting a swifter delivery tbh.

5 January 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Denise,
You placed your order on 31/12. There was information on our website outlining the reduced service over Christmas and New Year by our shipping partners and ourselves.
Delivery services are now back to normal, and your order should be with you soon.
Kind regards
Margaret, Customer Care.

Rated 1 out of 5 stars

You can't cancel or edit your order…

You can't cancel or edit your order after you made it.
Customer support email goes unanswered.

4 January 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Manuel,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind regards, Margaret, Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look