Daylight Systems Reviews 4

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Roofing Supply Store
  2. Building Materials Supplier
  3. Double Glazing Installer
  4. Home Improvement Store
  5. Roofing Contractor
  6. Skylight Contractor

Written by the company

About Daylight Systems At Daylight Systems, we believe that light is one of the most transformative elements in a living space. As a specialist manufacturer and supplier of roof lanterns, flat glass rooflights, skylights, and polycarbonate domes, we are dedicated to helping homeowners, architects, and builders bring natural daylight deep into interior spaces. Since our founding, our mission has been to combine elegant design, high performance, and practical installation. Whether you’re enhancing a kitchen, brightening a bedroom, transforming a garage, or designing a distinctive orangery or conservatory, our glazing solutions are crafted to elevate the look, feel, and functionality of your home. We offer bespoke, made-to-measure options to suit any shape or dimension—no standard size limitations. We partner with trusted brands such as Brett Martin to ensure every product delivers durability, thermal efficiency, safety, and weather resistance. Many of our fixed glass rooflights are Secured by Design accredited, offering added peace of mind. You also benefit from our 10-year manufacturer warranty and direct delivery across the UK. Our team is committed to supporting customers from concept through installation, with clear guidance, responsive service, and expert technical support. We believe transparency, quality craftsmanship, and reliable performance build trust—and our reviews speak to our dedication. Choose Daylight Systems and let your home shine from above.


Contact info

3.6

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer support!

They have great customer service and the support given by Natalia was amazing! Thank you for handling this issue in an efficient and satisfactory way.

29 September 2025
Rated 1 out of 5 stars

Roof Lanterns

Purchased 2 roof lanterns and 1 skylight!
Discovered a crack on the inner pane of one of the lanterns! Contacted Daylight systems (Brett Martin) I was fobbed off, their response was that it was caused by thermal changes. They do not point out that their products are of extreme poor quality. Slight change in thermal conditions will cause the product to crack or even worse. I fitted this lantern on a flat roof extension where I am planning to put a new kitchen in. This room is still in an ambient state, it does not create much confidence in Brett Martin products if natural thermal conditions can cause their lanterns to crack. There offer of resolution is to offer 50% discount on the replacement pane!

9 March 2026
Unprompted review
Rated 5 out of 5 stars
Daylight Systems logo

Reply from Daylight Systems

Thank you for your kind feedback. We’re delighted to hear that you found our team polite and helpful. It was a pleasure assisting you with your Flat Glass Rooflight order, and we hope you’re pleased with your new installation. If you need any further assistance, please don’t hesitate to get in touch.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look