DaVinci AI  Reviews 

5,377
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,363 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for its remarkably fast generation speeds, smooth navigation, and overall intuitive interface. Users find the tools very accessible, allowing them to easily transform simple ideas into impressive artistic works. People note that the software consistently produces high quality images and creative videos effortlessly, exceeding expectations. Some reviewers were not happy with the credit system, mentioning that tokens run out extremely quickly after just a single video generation. Consumers also noted that information regarding credits and subscription data could be much clearer and more transparent.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the very simple interface and fast... See more

Product

Reviewers highlight positive aspects of product, noting that the tools are fast, precise, and deliver... See more

Quality

People report positive experiences with quality, highlighting impressive results, intuitive tools, and... See more

Artificial intelligence

Reviewers mention positive feedback about artificial intelligence, highlighting that the platform is a great... See more

Service

Customers had ambiguous experiences with service, with some reporting cool features and fast generation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

THE ORIGIAN AI ART MAKING SOFTWARE WAS INVENTED BY ME AND I HAVE A RETRO ACTIVE PATENT ON IT BECAUSE THE IDEA WAS STOLEN AND USED TO MAKE OTHERS TRILLIONS... DAVINCI IS THE CLOSEST TO THE REAL THING,... See more

Company replied

Rated 5 out of 5 stars

captures attached faces accurately - not many does, even for a daily free trial. Fortunately, there's Flux Model. can experiment with up to 3 image prompts daily.

Company replied

Rated 5 out of 5 stars

Easy to use the software right from the get go. My prompt was pretty elaborate and the result was pretty damn good. Thanks for a really great tool I definitely use it again , if I may and down the roa... See more

Company replied

Rated 5 out of 5 stars

Really Great Work! Da Vinci does a great job helping me create what i need! Outputs quality material and is easy to navigate. I'm still learning but so far im having a wonderful user experience.

Company replied


Company details

  1. Software Company

Written by the company

DaVinci is an AI-powered image and video generation platform that helps creators, marketers, and businesses produce professional visual content in seconds. With DaVinci's AI image generator, you simply type a text prompt and get high-quality visuals instantly, no design skills or experience needed. Beyond static visuals, DaVinci's AI video generator lets you bring ideas to life through motion, making it one of the few platforms that covers both image and video creation in a single tool. The platform includes an extensive template library with ready-made designs for social media, marketing campaigns, ads, and more. Each template is fully customizable, so you can go from idea to finished content in just a few clicks. DaVinci is built for speed and simplicity. The interface is clean and intuitive, meaning anyone can create polished, professional content from day one without a steep learning curve. Trusted by thousands of creators and teams worldwide, DaVinci makes AI-generated content creation fast, reliable, and scalable for any use case.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(5,377)

5,367 reviews in the last 12 months

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Rated 5 out of 5 stars

Instant image creation and easy to use

Instant image creation and easy to use. I love it.

4 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Christine,

Thank you for your feedback! We’re very happy to hear that you found DaVinci AI easy to use and enjoyed the instant image creation experience.

Best regards,
DaVinci AI Support Team

Rated 5 out of 5 stars

I described it in a few plain sentences…

I described it in a few plain sentences and got back an image that explained the idea better than I had.

3 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Max,

Thank you for your feedback! We’re very happy to hear that DaVinci AI understood your description and returned an image that explained your idea even better than expected.

Best regards,
DaVinci AI Support Team

Rated 4 out of 5 stars

A fun Program but too many pop ups when…

A fun Program but too many pop ups when trying to test the free version

3 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Dan,

Thank you for your feedback! We’re glad to hear that you’re having fun with DaVinci AI. We also appreciate your note about the number of pop-ups while testing the free version.

Best regards,
DaVinci AI Support Team

Rated 1 out of 5 stars

Nothing but garbage.

Nothing but garbage.

3 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Its The DeeJ,

We’re sorry to hear that you had this experience. We’ve sent you a verification request through Trustpilot so we can review the details of your case.

You can also contact our support team directly at websupport@davinci.ai for further assistance.

Best regards,
DaVinci AI Support Team

Rated 1 out of 5 stars

Misleading Cancellation Process

See Maksym Poliuha's review, as my experience was exactly the same. Cancelled my account right after starting the trial, unaware that it was not cancelled because of feedback popup that acts as an obstacle to completing cancellation. This is without a doubt done to intentionally deceive the user into thinking he or she has cancelled a subscription. I detailed my experience, requested a refund on the same day I was charged, as I had used no credits and was furious about the trick they'd pulled on me. Got a reply from "Ashley" claiming I did not meet eligibility requirements. Additionally, this automated response provided the following instructions for cancelling a subscription:

To proceed with the cancellation of your subscription, please follow these steps on davinci.ai

Click on the Profile Icon
Click on Manage Account
Click on Plan from the left panel
Click on the Danger Zone dropdown menu
Click on Cancel Subscription
Finally, select "Cancel Plan".

The steps end with clicking "Cancel Plan". However, following these instructions would NOT cancel the subscription.

Just a slimy, greasy, terrible company who provides no value and only got my business as they are a sponsored search result when I was looking for Google's services and I wasn't paying attention and foolishly proceeded to create an account. It's just an API wrapper. I never leave reviews for anything but this is the little I can do to besides filing a dispute for the charge on my card.

3 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Scott,

We’re sorry to hear that you had this experience. We’ve sent you a verification request through Trustpilot so we can locate your account and review the details of your subscription, cancellation process, and refund request.

You can also contact our support team directly at websupport@davinci.ai for further assistance.

Best regards,
DaVinci AI Support Team

Rated 5 out of 5 stars

Great Photo Editing Software - Seeya later Photoshop

I love this app. It is so responsive and knows what you are asking for. I have used a few other applications and this one so far beats them all. Well done guys.

4 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Robbie,

Thank you for your detailed feedback! We’re very happy to hear that you find DaVinci AI responsive and that it understands what you’re looking for. We really appreciate your kind words.

Best regards,
DaVinci AI Support Team

Rated 5 out of 5 stars

First time using and very first video…

First time using and very first video was sensational!!!!!😁

3 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Cliff,

Thank you for your feedback! We’re very happy to hear that your very first video with DaVinci AI was such a great experience.

Best regards,
DaVinci AI Support Team

Rated 5 out of 5 stars

It perfectly understands my ideas

It perfectly understands my ideas. All the ideas I describe are implemented fantastically.

2 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Rob,

Thank you for your feedback! We’re delighted to hear that DaVinci AI understands your ideas well and brings them to life the way you describe them.

Best regards,
DaVinci AI Support Team

Rated 5 out of 5 stars

Accurate video models

The video models are able to replicate exactly what the prompt describes, without any unplanned changes or unwanted elements. They're very accurate.

4 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Tucc,

Thank you for your detailed feedback! We’re very happy to hear that the video models accurately follow your prompts without adding unwanted elements.

Best regards,
DaVinci AI Support Team

Rated 1 out of 5 stars

Absolute bullshit user experience to…

Absolute bullshit user experience to cancel a membership. Billed me after the trial without notice. Crappy software.

3 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Verdy,

We’re sorry to hear that you had this experience. We’ve sent you a verification request through Trustpilot so we can locate your account and review the details of your trial, subscription, and cancellation.

You can also contact our support team directly at websupport@davinci.ai for further assistance.

Best regards,
DaVinci AI Support Team

Rated 5 out of 5 stars

Great!!!

Great!!!! Super super super

3 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Paulina,

Thank you for your feedback! We’re very happy to hear that you had such a great experience with DaVinci AI.

Best regards,
DaVinci AI Support Team

Rated 5 out of 5 stars

smooth and easy

1 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi D Krd,

Thank you for your feedback! We’re glad to hear that you found DaVinci AI smooth and easy to use.

Best regards,
DaVinci AI Support Team

Rated 1 out of 5 stars

FORMAL REFUND REQUEST – US$29.99 AUTOMATIC RENEWAL

On September 2, 2026, my DaVinci AI subscription was automatically renewed, resulting in a charge of US$29.99. I did not intend to renew the subscription. As soon as I noticed the charge, on the very same day, I immediately disabled automatic renewal and requested a full refund from the company.

Since the renewal, I have not used any of the credits provided for the new subscription period. My account still shows the full balance of 2,000/2,000 credits, meaning that none of the credits associated with this renewal have been consumed. I have screenshots documenting this.

DaVinci AI's own published Refund Policy expressly establishes specific rules for consumers located in Brazil under Section IV.2(c). According to this policy, if no credits have been used, a consumer located in Brazil may request cancellation or a refund within seven (7) calendar days from the date of purchase.

My case clearly meets these requirements: I am a consumer located in Brazil; the renewal occurred on September 2, 2026; I requested the refund on the same day as the charge; and none of the 2,000 credits associated with the renewed subscription have been used.

I immediately contacted DaVinci AI support. Their initial response stated, in generic terms, that “based on our records,” my account did not meet the eligibility criteria described in their Refund Policy. However, the company did not identify which specific eligibility requirement I supposedly failed to meet.

I replied requesting a manual review by a human support agent. I reiterated that no credits had been used, provided a screenshot showing the full balance of 2,000/2,000 credits, and specifically asked the company to identify which requirement under Section IV.2(c) would allegedly make me ineligible for a refund.

After receiving no satisfactory resolution, I sent additional communications to their support team and also submitted another request through the contact form available on their website. I repeatedly requested a refund and a human review of my case.

To date, the charge remains, and the company has not provided any specific explanation as to why my refund request would not be covered by the refund terms that the company itself publishes for Brazilian consumers.

I have been attempting to resolve this matter directly with the company since the moment I discovered the automatic renewal. My requested resolution is straightforward: cancellation of the renewed subscription period and a full refund of the US$29.99 to the original payment method.

I have documentation of the charge, my refund requests, the company's responses, the applicable Refund Policy, and screenshots showing the full balance of 2,000/2,000 unused credits.

I am filing this complaint because the company has failed to process my refund despite my apparent compliance with the conditions expressly established in its own Refund Policy for Brazilian consumers, and because of the difficulty I have encountered in obtaining a substantive human review and a properly reasoned response from the company.

I am seeking a full refund of the US$29.99 charged on September 2, 2026, as well as final confirmation that the subscription renewal has been canceled.

2 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Thiago,

We’re sorry to hear that you had this experience. We’ve sent you a verification request through Trustpilot so we can locate your account and review the details of your automatic renewal, credit usage, and refund request.

You can also contact our support team directly at websupport@davinci.ai for further assistance.

Best regards,
DaVinci AI Support Team

Rated 4 out of 5 stars

Quick response

Quick response - high quality deliverables

3 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Wesley,

Thank you for your feedback! We’re glad to hear that you were happy with the quick response and the quality of the results.

Best regards,
DaVinci AI Support Team

Rated 2 out of 5 stars

I had a huge problem loosing credits for nothing

I had a problem, using see dance, I didn't like what see dance provided neither quality or accuracy and they charged me 3800 coins of my credits I paid for. although I did not use the video created or even had a notification of the deductible amount . very disappointed with this kind of service. on the other hand I used Minimax H3 very good quality accurate and charges are very reasonable. I want my credits back. Help

2 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Nesrine,

We’re sorry to hear that you had this experience with your credits. We’ve sent you a verification request through Trustpilot so we can locate your account and review the details of the generation and credit deduction.

You can also contact our support team directly at websupport@davinci.ai for further assistance.

Best regards,
DaVinci AI Support Team

Rated 5 out of 5 stars

Very easy to use with good guidance to…

Very easy to use with good guidance to generate the exact image I requested for my website.

3 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Nikolai,

Thank you for your feedback! We’re glad to hear that you found DaVinci AI easy to use and that the guidance helped you generate the exact image you requested.

Best regards,
DaVinci AI Support Team

Rated 4 out of 5 stars

A good first draft...

The output video was good but not quite what I was expecting. A good first draft.

3 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Gregory,

Thank you for your feedback! We’re glad to hear that the output video was good overall. We also appreciate your note that it wasn’t exactly what you expected, and we hope your next generations match your vision even more closely.

Best regards,
DaVinci AI Support Team

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

**“I’m honestly impressed with the quality of the videos. The results look incredibly realistic, and with a good prompt, it can create scenes that genuinely feel like they were recorded by a real person. I especially liked the natural movements, facial expressions, and product interactions. It’s an amazing tool for creating UGC content and social media ads. Easy to use and delivers professional-looking results. Highly recommended!”**

3 September 2026
Unprompted review
DaVinci AI  logo

Reply from DaVinci AI

Hi Gonzalo,

Thank you so much for your detailed feedback! We’re very happy to hear that you’re impressed with the video quality, realism, prompt accuracy, and natural-looking motion and expressions. We truly appreciate you sharing your experience with us.

Best regards,
DaVinci AI Support Team

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