David James Limited Reviews 

119
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company, often describing the process as easy, straightforward, and seamless from start to finish. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication, keeping them informed at every stage. Many found the prices offered to be competitive and fair, often exceeding offers from other car purchasing companies, with no unexpected haggling during collection. The payment process was frequently highlighted as prompt and efficient, with money often transferred quickly into accounts. However, some people were dissatisfied with the service, reporting issues like a car being sold after discussing finance terms or discovering faults shortly after purchase, which they felt should have been checked by professionals.

What people talk about most

Service

People report positive experiences with service, often describing it as seamless, hassle-free, and... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Price

Reviewers mention positive feedback about price, consistently finding offers to be fair, competitive, and... See more

Payment

Clients share positive opinions on payment, often highlighting the quick, efficient, and hassle-free process.... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting a fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sold my Golf R through Kylan. Made the whole process easy and straightforward. Better offer than anywhere else. Jordon came down to check it thoroughly. Once he was happy the paperwork was sent a... See more

Rated 5 out of 5 stars

Just sold my Audi Rsq3 to David James. The whole process from first contact to receiving my payment was so smooth and stress free. I would particularly like to thank CJ for his professionalism from... See more

Rated 5 out of 5 stars

An absolute seamless, stress free reluctant sale of my beautiful BMW 135i msport! Kept me informed throughout the full process. Can not fault this company and if you fancy buying a stunning piece of m... See more

Rated 5 out of 5 stars

Had a brilliant experience selling my car through motorway to David James. CJ who dealt with the transaction was superb, very clear and responsive to any queries. Taylor who came to collect the ca... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Used Car Sales & Professional Vehicle Sourcing | Used Cars for sale in Newcastle Upon Tyne, Tyne and Wear


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

119 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(119)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazingly simple and smooth experience…

Amazingly simple and smooth experience selling my X4 with CJ from David James, what a really nice guy, i was a little nervous around the process but he stepped me through everything and nothing was too much trouble. I'm really happy with the price too. Thanks again!!!

12 September 2023
Unprompted review
Rated 5 out of 5 stars

They bought my car off me

They bought my car off me , was a very smooth transaction, turned up and did a quick walk around, and then transferred the money right away and drove it away. Completely painless

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Recently sold my vehicle to David James…

Recently sold my vehicle to David James Cars. Dealt exclusively with CJ - and I cannot fault the process, attention to detail and customer communication. CJ was involved in the process from start to finish, and I could not have asked for a better experience. CJ kept me in the loop from start to finish, and did exactly what he said he would, and in an almost immediate timeframe.
Very good and refreshing experience.

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Best around…

Had the pleasure of dealing with David (owner) and his son CJ, recently. It was CJ who dealt with me from start to finish, and although a young lad following in his fathers footsteps, the young man knew what he was talking about, how to handle clients effectively, and did so with a real energy and passion and not the standard cringey car sales patter.

CJ was incredibly responsive via the business WhatsApp and to be honest, that worked best for me personally.

Can’t thank the chaps enough for the smooth process from start to finish, highly recommend.

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Went to buy car and met stick from spender

Was welcomed into the dealership by Kevin who was very easy to talk to and extremely knowledgeable and very laid back not pushy at all.
An hour later I walked out having bought a beautiful 1 series bmw that was In immaculate condition.
Totally recommend dealing with David james and (sammy johnson) Kevin in the future thanks for a five star experience.

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Sold my car to David James

David James bought my car from me today, they came within a couple of days after agreeing to a price and sent money over as soon as they seen it, no issues at all - thank you 🤩

17 July 2023
Unprompted review
Rated 5 out of 5 stars

Sold my car to David James

David James bought my car this week and the whole process was fantastic. I had been burned recently with another buyer who had let me down so it was great to have confidence in the porcess right from the off. Kylan at DJ contacted me right away after the Motorway Auction and confimred everything, and told me timescales. The price was very competative also. Would definately recommend.

6 July 2023
Unprompted review
Rated 5 out of 5 stars

5 stars excellent service friendly and professional

David james bought my Volkeswagon from me which I advertised on autotrader, they offered me a very fair price and paid a deposit straight away.

They collected the car today and the money was in my bank straight away, I realised my MOT had expired on collection as I just had a service i didnt realise until it was mentioned by the guy who collected it. I fully expected them to try and knock me down, they didn't they paid the full asking price no quibbles. I would highly recommend and would 100% use them in the future. Thank you for a 5 star service.

26 May 2022
Unprompted review
Rated 3 out of 5 stars

Lovely car with issues.

Brought a car via Davidjames. Received the car, clearly had not been valeted and transport company did not look after it at all.
Received some money back.
Not long after having the car the brakes started making a grinding noise, needed new pads all around as they were very low. Also needed 2 new front tyres as was only just legal. (No advisories on the mot) received a part payment for front pads and that was that. Was not a cheap car and would be very hesitant to use them again. Much better dealers out there.
Shame because it was a car I’ve always wanted and good spec.

28 January 2022
Unprompted review

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