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David Austin® Rose Bouquets Reviews 

173
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the gorgeous appearance, wonderful natural fragrance, and exceptional overall quality of the roses received. Buyers often mention how easy the ordering process is and how helpful support teams are when questions arise. Consumers also frequently showcase the extremely elegant packaging presentation alongside a smooth delivery service that reliably arrives right on schedule. However, some customers also noted occasional issues with delayed shipments, tracking challenges, or slightly damaged blooms upon delivery. A few people experienced receiving flowers featuring broken stems, wilted foliage, or discolored petals caused by difficult transport conditions and heat.

What people talk about most

Product

Consumers find product quality and presentation to be wonderful, frequently highlighting the stunning colors,... See more

Quality

Customers consistently note positive experiences with quality, highlighting gorgeous roses that arrive fresh,... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting that items arrived promptly, on time,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting thoughtful communication, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful bouquet, hands down, the best looking rose out there….layers upon layers of petals and deep rich color. Highly impressed with the packaging/delivery and DA’s are quite reasonable cost wise i... See more

Company replied

Rated 5 out of 5 stars

Purchased as a Sympathy bouquet for a family member who lost her Mother. Delivery was spot on the day requested. We received a text including a picture of the flowers. She was touched. Her respons... See more

Company replied

Rated 5 out of 5 stars

Updated Rating: After reaching out to the David Austin team, they immediately jumped into action and shipped a replacement bouquet for my wife. This kind of response is unheard of in these days!... See more

Company replied

Rated 5 out of 5 stars

The beautifully packed roses was delivered in the mailroom instead of at my doorstep- but it was delivered on the exact date I needed them to celebrate an anniversary. Card was missing but the gorgeo... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

David Austin Rose Bouquets offers premium gift bouquets, bringing world-renowned exquisite English Roses cut roses into American homes. Quintessentially British, the English Rose is a floral icon. At David Austin, we are committed to roses and roses alone. Our founder, Mr Austin, gave himself entirely to designing and breeding a new type of rose, which he went onto name collectively as English Roses. So supreme in their quality that he built a global legacy that is now in its 70th year and counting. Our curated collection of bouquets offers a refined selection of exquisite hues and elegant colour combinations. From the rich allure of crimson to the soft blush of pastels, each bloom radiates its own unique charm. Choose a bouquet that reflects your personal style and sentiment.


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4.6

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TrustScore 4.5 out of 5

173 reviews

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4.6

All reviews

(173)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. Love your roses.

25 March 2026
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Reply from David Austin® Rose Bouquets

We're happy to hear you love our roses! We always want to ensure you receive an exceptional experience from David Austin Rose Bouquets. Thank you for your kind review. We hope our roses continue to bring you joy!

Rated 4 out of 5 stars

I loved that it mentioned the fragrance…

I loved that it mentioned the fragrance type of this bouquet! My friend loved the bouquet! And i am sure i will buy more in the future. The reason i gave it only 4 stars is that the baby blue flowers in the ad were named as tweedia, their delicacy and hue were a beautiful addition. However, the pale blue flowers in the bouquet my friend received seemed different, less delicate and made it look a bit washed out, rather than adding vibrancy…..

26 March 2026
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Reply from David Austin® Rose Bouquets

Thank you so much for your lovely feedback, we are delighted to hear that you loved the fragrance description of your David Austin rose bouquet and that you and your friend loved the bouquet — that truly means a lot to us.

We also really appreciate your thoughtful comments regarding the flowers. You are absolutely right that tweedia adds a unique delicacy and soft blue hue, and we’re sorry to hear that the stems in your friend's bouquet didn’t quite match your expectations. Due to the natural nature of this product, there is always a little variation in colour, however this should in no way detract from the beauty of the bouquet.

Your feedback is incredibly valuable, and we will be sure to share it with our floristry team as we continue to refine our arrangements. Thank you again for taking the time to leave a review.

Best wishes,
Emma

Rated 5 out of 5 stars

A wonderful get-well gift!

The roses are just spectacularly beautiful and very long lasting! This is the third time I have sent them as gifts and they are always loved!

25 March 2026
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Reply from David Austin® Rose Bouquets

We are so pleased to know that you have brought David Austin rose bouquets for both yourself and as thoughtful gifts. It is wonderful to know that they have brought so much joy to the recipients. Thank you for taking the time to share your review, we truly appreciate it.

Best wishes,
Emma

Rated 5 out of 5 stars

Amazing!!

Amazing!!! They’re so beautiful. I wish I could get them every month!

5 March 2026
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Reply from David Austin® Rose Bouquets

Thank you for taking the time to leave a review. We are thrilled that you had an amazing experience and that the roses were beautiful. We hope that we can send you more beautiful bouquets in the future.

Best wishes,
Emma

Rated 5 out of 5 stars

Fabulous

The ordering process is very easy. Keeping track of when the roses will be delivered is helpful. And most importantly, the roses are spectacular! Will order from them over and over!

7 March 2026
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Reply from David Austin® Rose Bouquets

We're delighted to hear your roses are spectacular! We're happy that the ordering process was easy and you were able to track your delivery. Thank you for your kind review. We hope our roses continue to bring you joy!

Rated 5 out of 5 stars

Purchased as a Sympathy bouquet for a…

Purchased as a Sympathy bouquet for a family member who lost her Mother. Delivery was spot on the day requested. We received a text including a picture of the flowers. She was touched. Her response was so gratifying, not the pat on the back, but that she felt supported and loved. David Austin Bouquets a universal language that is tangible. Bravo!!

2 March 2026
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Reply from David Austin® Rose Bouquets

Thank you for taking the time to share such a heartfelt review. We are honoured that you chose to send a David Austin sympathy bouquet during such a difficult time.

It means a great deal to hear that the delivery arrived exactly as requested and we are pleased to know the flowers helped your family member feel supported and loved.

Thank you again for trusting us with such an important gesture.

Best wishes,
Emma

Rated 5 out of 5 stars

…The Wow factor!

The bouquet was beautifully and carefully packed and the flowers were gorgeous. Each flower was in great condition and it took only a little effort to make them look wonderful in a vase.
The literature that arrived with the bouquet was informative and easy to understand.

5 March 2026
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Reply from David Austin® Rose Bouquets

Thank you so much for taking the time to leave a review. It is wonderful to know that the flowers were in lovely condition when they arrived and looked truly special in a vase.

It is also good to know that our literature was informative and easy to understand. This is important to us so we are really pleased that you found it useful.

Best wishes,
Emma

Rated 5 out of 5 stars

Amazingly beautiful and long lasting roses!

The roses have been beautiful for many days. My 90 year old mother was beyond thrilled with them. The delivery was exactly on time and the instructions were easy to follow for my mother. Additionally I am pleased with the quality of the farm from which they came.

28 February 2026
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Reply from David Austin® Rose Bouquets

It is wonderful to read that your roses have lasted for many days and that your 90 year old mother was beyond thrilled with them.

It is also great to know the delivery arrived exactly on time and that the care instructions were easy to follow. We are very proud of our partner farms and it is lovely to know that you were especially pleased with the quality of the blooms.

Thank you for taking the time to leave a review.

Best wishes,
Emma

Thank you again for your kind review and for choosing us.

Rated 4 out of 5 stars

The roses died after 2 days

The roses died after 2 days
Very unusual a nd disappointing

28 February 2026
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Reply from David Austin® Rose Bouquets

Thank you for taking the time to leave a review. We are very sorry to hear that your roses lasted two days. This is certainly unusual as we expect all of our bouquets to last between five and seven days.

Our Customer Service Team would be happy to look into this for you and will reach out to you to help resolve the issue.

Best wishes,
Emma

Rated 5 out of 5 stars

Perfect Roses

I’ve bought several roses as gifts over the last few years, and the recipients were all delighted. Ordering was easy and when I did have questions, the advisors are quick to respond and super knowledgeable.
It was lovely visiting one who’s rose was in bloom and looked and smelt incredible.
Will definitely be ordering from David Austin again.

4 March 2026
Unprompted review
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Reply from David Austin® Rose Bouquets

Thank you so much for your continued support and for thinking of us when sending those special gifts.

We are absolutely delighted to hear that the roses have brought so much joy to the recipients, there is nothing better than seeing and smelling a David Austin rose in full bloom.

It’s also lovely to hear your kind words about our customer care team, they are always happy to help and share their knowledge.

We truly appreciate you choosing David Austin Roses and we look forward to helping you with your next order.

Best wishes,
Emma

Rated 5 out of 5 stars

Beautifully done!!!

The whole process of ordering and delivering was very good. The flowers that came are wonderfully beautiful and the box and materials were done very well.
thank you very much. ❤️❤️❤️

23 February 2026
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Reply from David Austin® Rose Bouquets

Thank you so much for your kind review. We are delighted to hear that the whole process of ordering your David Austin rose bouquet was very good.

It’s wonderful to know that you loved the presentation of your roses in the box. We hope that your blooms give you many days of pleasure.

With best wishes,
Emma

Rated 5 out of 5 stars

Pink, apricot, peach beauties!

The beautifully packed roses was delivered in the mailroom instead of at my doorstep- but it was delivered on the exact date I needed them to celebrate an anniversary. Card was missing but the gorgeous flowers made up for it. They opened slowly. They are still fresh looking today. Friday February 13,2026!
Some look like Evelyn, some look like Jude, pink, apricot, peach they really brought joy! I wish I can raise those beautiful David Austin roses! With fragrance!

5 February 2026
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Reply from David Austin® Rose Bouquets

Thank you so much for your lovely review. We are delighted to hear your David Austin rose bouquet made your anniversary special.

It’s wonderful to know the blooms stayed fresh and added charm and fragrance to your celebration.

We are very sorry to hear the card was missing, we truly appreciate you bringing it to our attention and we will be sure to follow this up

With best wishes,
Emma

Rated 5 out of 5 stars

Stunning!

The flowers were stunning! My mother-in-law sent a photo and I was absolutely delighted that the arrangement was just as beautiful as shown online! So gorgeous in fact that I ordered a second arrangement for a friend -

2 February 2026
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Reply from David Austin® Rose Bouquets

Thank you for your wonderful review. We are delighted to hear that the flowers were stunning and brought such joy to your mother-in-law. To know that this inspired you to send a second arrangement to a friend truly makes our day. Thank you for your trust and support.
Best wishes,
Emma

Rated 2 out of 5 stars

The flowers arrived late and were…

The flowers arrived late and were slightly brown and wilted. They remained puny even after watering as listed in instructions. While this delay was not their fault, it is a hazard of the business model. It’s just a lot of money to receive designer roses in this poor condition.

30 January 2026
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Reply from David Austin® Rose Bouquets

Thank you for sharing your feedback. We are truly sorry read of the condition of the roses on arrival and that they did not recover as expected. We understand how disappointing that this may be.

Our customer service team will reach out to you personally to help you further.

Best wishes,
Emma

Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful! The roses have lasted a very long time and are still stunning.

28 January 2026
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Reply from David Austin® Rose Bouquets

Thank you so much for your lovely review. We are thrilled to hear that you found the roses absolutely beautiful and that they’ve lasted so well. It truly means a lot to us to know they’re still looking stunning.
Best wishes
Emma

Rated 5 out of 5 stars

I am almost at a week from delivery and…

I am almost at a week from delivery and they are fully opened and just stunning!!! I love arranging them myself in my favorite vase and just roses!!

28 January 2026
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Reply from David Austin® Rose Bouquets

It is wonderful to read that your roses are stunning!! thank you for letting us know and for leaving a review.
Best wishes,
Emma

Rated 2 out of 5 stars

Flowers were not fresh and not in…

Flowers were not fresh and not in pristine condition . They never even sent the enclosure note . My sister was calling around to see who sent the flowers . They did refund my money . I expected exquisite roses for $125

31 January 2026
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Reply from David Austin® Rose Bouquets

We are truly sorry to hear about your experience and appreciate you taking the time to share your feedback. This is certainly not the standard we aim to deliver. The condition of the flowers and the missing enclosure card are unacceptable, and we understand how disappointing and frustrating that must have been.

While we arere glad we were able to issue a refund, we regret that this situation occurred at all. Your expectation of exquisite, fresh roses was completely reasonable, and we fell short. Please accept our sincere apologies.
Best wishes,
Emma

Rated 5 out of 5 stars

Came on time thru a snow storm.

Excellent product, delivered on time, in a snow storm. Couldn't get better. Thanks.

31 January 2026
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Reply from David Austin® Rose Bouquets

Thank you for taking the time to leave a review. We are so pleased to read that the roses made it to you safe and sound through a snow storm.
Best wishes
Emma

Rated 5 out of 5 stars

Beautiful fragrant roses!

The tracking and delivery were seamless and on time even in the snow. The roses are beautiful, very fragrant, and long lasting!

27 January 2026
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Reply from David Austin® Rose Bouquets

We're delighted to hear your delivery was received on time and that the roses made such an impression! Thank you for your kind review.

Rated 5 out of 5 stars

Winter Boost

The colors and the quality of the English garden roses are a rare find

28 January 2026
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Reply from David Austin® Rose Bouquets

Thank you for your kind review. David Austin Rose Bouquets are truly a treasure!

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