I have made an order on October, and I never received it (we are in march). At first they answer to me by email, just by saying that there is a strike problem and I will receive my order on few bus... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rubbish service from start to finish, placed Oder which sat for 3 weeks, I contacted and it took another 3 days to answer email for them to tell me the order had been missed. Tracking did not work and... See more
Ordered two sweatshirts in size small for my daughter as she is a UK size 8. Took over 3 weeks to arrive, (3 days after Xmas) in size medium! Far too big... Contacted the company and rece... See more
I ordered three items for my daughter for Christmas. I was worried that they would be delayed because of the postal strike but the customer service rep was so kind and help me ensure that the delivery... See more
execrable
It s been 4 months i have paid my package but avent received it yet (only one article in the last few days). They ship from Toronto and i live in Montreal so it shouldn’t be that complicated.the hoodie i received wasnt even the right color. I couldnt have a refound and no news from the other article.
25 January 2024
Unprompted review
Scam! wrong item and radio silent from support
Scam!!
I've ordered sweater and received something completely different that they didn't even had in stock on the website. I've sent 3 email, none of them were answered.
1 January 2024
Unprompted review
ordered 3 items
ordered 3 items, sweatshirt($40) and 2 tshirts($25ea)stuff for my kid at her request for christmas, two of three items arrived 'on time' but one was completely wrong, 3XL instead of size Small and completely wrong design.
third item still has NOT arrived, they are ignoring my complaint about the incorrect item, apparently will not refund me.
third item 'is on its way' bs, christmas was ten days ago...
Not a good business.
about to try my bank to reverse my purchase soon.
11 December 2023
Unprompted review
The size you order is not what you get...
Ordered two sweatshirts in size small for my daughter as she is a UK size 8.
Took over 3 weeks to arrive, (3 days after Xmas) in size medium! Far too big...
Contacted the company and received following response:
As stated in the product description, items are sized up for an oversized fit, since our products are shipped from our international vendors.
As our policy states, product tags may differ then what was ordered. However, our sizing chart measurements are correct to what was delivered.
Not happy at all, quality is also disappointing. Won't waste my money on this company in future.
28 December 2023
Unprompted review
Not terrible quality knockoffs
Not terrible quality knockoffs, just still knockoffs all the same
23 December 2023
Unprompted review
Horrible! Scam!
I agree with other people, do NOT trust this company. I ordered 3 items and they sent 1, very crappy quality. They claimed that 2 items were sent. When I emailed the response was that they sent me a link to the tracking info for the other two items, that link takes me to a page that says "No Tracking Information available" I have since emailed them 3 more times and I am no longer getting a response. I tried to call their corporate number, but of course it is not in service. COMPLETE SCAM! So I guess I am out my money!!!! I will be filing a police report and a report with the BBB!
19 December 2023
Unprompted review
Scam!!!
I placed an order for a hoodie on oct 6. I still haven’t received it. I had a mailconversation with them in which they promised to send it out promptly. They didn’t send it out period. I asked for a refund and the mailconversation stopped. Completely scam!!! Don’t buy from this company! They don’t even deserve one star.
6 October 2023
Unprompted review
Cheap horrible clothing
Absolutely shocking merchandise, the hoodie that I received looked nothing like what I ordered. Had a hole in it , graphic design wasn’t even visible and the material cheap . Have emailed the company 4 times & no reply . Do not waste your money on this company.
8 September 2023
Unprompted review
Quality of the hoodie is awful
Quality of the hoodie is awful, I ordered this hoodie because it looked and was described as a high quality hoodie. When it came it was made of almost a sports top material and the hood was black and inside was werirdly fleecy, the hood was tiny and didn’t fit my head. I threw it out the second I got it. Waste of money
16 August 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.