Enjoying a healthy relationship is too expensive. I have spent circa 1000 euros and am no nearer meeting Natalia. We have spoken about it and she will be distraaught. Please can u send her my email... See more
Company replied
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Review summary
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There's not enough allowable space for conversation. I came on here because it said I would find men who are Christians, but faith isn't even an option on the descriptive words.
Company replied
I have been on this site for 4 months, met yes a very nice man who has to stay on this site for another month. I got scammed for alot of money, not sure what happened but now I cant talk to my man unt... See more
Company replied
Not enough filters. I don't want to waste time with people just to pay credits. I actually am interested in meeting people nearby not chatbots.
Company replied
Company details
Written by the company
Datingsmatch is an online dating platform designed to create thoughtful and enriching interactions for singles 💌. It focuses on meaningful communication, offering a warm, caring, and uplifting space where connections feel natural. ✨ The interface is simple and user-friendly, making it easy to navigate, connect, and interact without effort. 💬 Messaging tools are built to encourage positive and fulfilling conversations, helping members exchange ideas and stories in a heartfelt way. 🌿 A supportive environment ensures that everyone feels valued and comfortable, with kindness and respect at the core of every interaction. 🤝 Friendly customer service is always available, ready to assist with questions and make each user’s experience smooth and enjoyable. Datingsmatch is designed to make online dating refreshing and inspiring. Whether you’re looking for light conversations or deeper connections, it offers a safe and thoughtful space to explore relationships at your own pace ✨.
Contact info
United States
- support@datingsmatch.help
- datingsmatch.com
3.2
Average
410 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
NO DELETE BUTTON
NO DELETE BUTTON! Message is stuck forever! Why every modern chat app have "un-send" or "delete message" but this paid platform have zero options?!
8 October 2026
Unprompted review
Reply from Datingsmatch
I'll make sure this gets flagged to the right people, because it's the kind of thing that genuinely matters. In the meantime, if there's anything support can help with, drop a note to support@datingsmatch.help — Rachel.
The only way to buy credits
The only way to buy credits is in packs that are larger than I want to commit to. I'd like to try the site properly before spending a significant amount. There's no smaller option. You either buy a big pack or you stop.
4 October 2026
Unprompted review
Reply from Datingsmatch
The current pack sizes are what's available right now, but this is exactly the kind of thing worth passing along. Feel free to share your thoughts directly at support@datingsmatch.help so it reaches the right people — Rachel.
To soon to know
I actually don't know yet, as this is my first time signing in.
13 October 2026
Unprompted review
Reply from Datingsmatch
Take your time getting familiar with the platform and seeing how your experience develops. If you have any questions along the way, feel free to contact us at support@datingsmatch.help. — Rachel.
Reply from Datingsmatch
All profiles go through verification per our Terms of Service, but if you've come across accounts that seem suspicious, please report them directly at support@datingsmatch.help so we can take a closer look — Rachel.
It is nice to be able to chat.
12 October 2026
Unprompted review
Reply from Datingsmatch
Glad the chat experience has been a good one! — Rachel.
Logged in and my credit balance
Logged in and my credit balance was lower than when I left. I hadn't sent anything. No record of what happened. No transaction log I could find. Credits just GONE with zero explanation.
28 September 2026
Unprompted review
Reply from Datingsmatch
A credit balance dropping without any activity on your end is definitely something that needs a proper look. Please reach out at support@datingsmatch.help with your account details and we'll trace exactly what happened — Rachel.
The meeting people goes a little too…
The meeting people goes a little too fast. Not that Im complaining but several interests wanting to chat at the same time is a bit stressful
11 October 2026
Unprompted review
Reply from Datingsmatch
If you’d like to know what options are currently available for managing incoming conversations and keeping things easier to follow, feel free to contact us at support@datingsmatch.help. I’ll also pass your feedback about making the experience easier to manage along to the relevant team. — Rachel.
Reply from Datingsmatch
So happy you're loving it! — Rachel.
Reply from Datingsmatch
Easy connection really is what it's all about, so glad you're finding it here — Rachel.
There is literally no way to tell if someone
There is literally no way to tell if someone is a paying member or just a free account. I've wasted so many credits messaging people who probably can't even answer me back without buying credits! How hard is it to add a badge so we don't throw money away on inactive or free users??
29 September 2026
Unprompted review
Reply from Datingsmatch
The idea of a badge to show membership status is actually a thoughtful one worth passing along to the team. In the meantime, I'd encourage you to reach out at support@datingsmatch.help so we can look into whether anything can be done about those credits — Rachel.
Nice looking guy as a match
9 October 2026
Unprompted review
Reply from Datingsmatch
Love that your match caught your eye right away! — Rachel.
The responses and letter I just…
The responses and letter I just received seem to be ai generated.
9 October 2026
Unprompted review
Reply from Datingsmatch
That's worth looking into, so I'd love for you to share a bit more detail at support@datingsmatch.help so the team can take a closer look — Rachel.
Wasted way too much money on this site
Wasted way too much money on this site, people are on site all the time, how can they do that and still work.They say every profile is verified but Im not. Don’t think the people on this site are even real, are they AI. Don’t waste your money.
8 October 2026
Unprompted review
Reply from Datingsmatch
All profiles go through a verification process in line with our Terms of Service, but if something felt off, the best place to raise it is support@datingsmatch.help so the team can take a proper look — Rachel.
Reply from Datingsmatch
Really glad you're enjoying it! — Rachel.
Reply from Datingsmatch
That's so nice to hear, thank you! — Rachel.
Reply from Datingsmatch
Love that it feels easy to navigate! — Rachel.
Nice people to talk to about anything…
Nice people to talk to about anything that's on your mind are your daily life
10 May 2026
Unprompted review
Reply from Datingsmatch
Finding people you can just talk to openly about anything makes such a difference. Really happy that's been your experience here — Rachel.
Money grab and fake profiles.
I’m I believe these male profile are not real people. I believe they are AI designed to get people to buy credits to real emails and open pictures. The person was short on real details about himself instead constantly sending me letters, pictures and other posts requiring 10 or 50 credits to view when 45 credits cost $19.99. When I said I wasn’t spending any more money what does he do…send more letter and 50 credits to posts. Plus I used pics of two people and google images identified them as well known people, not the people on the dating profiles. This whole site is a scam and money grab using fake “people” to lure in people genuinely looking for love. SCAM.
3 October 2026
Unprompted review
Reply from Datingsmatch
Many profiles on our platform are verified in accordance with our Terms of Service. If a particular profile, image, or interaction raises concerns, our team can review the relevant details directly. However, we were unable to locate any account associated with the email address you provided. Because of this, we cannot identify the profile involved or investigate the conversations, images, and credit activity described in your review.
Please contact us at support@datingsmatch.help from the email address linked to your account and include the relevant profile or conversation details. Once we can identify the correct account, our team can review the situation directly. — Rachel.
Nothing much but I hope to have a good…
Nothing much but I hope to have a good relationship with someone because that's my wish
10 March 2026
Unprompted review
Reply from Datingsmatch
Wishing you all the best on that journey, it's a lovely thing to be looking for. I hope the right connection finds you soon — Rachel.
Great company
2 October 2026
Unprompted review
Reply from Datingsmatch
Really glad to hear it! — Rachel.
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