DataFeedWatch Reviews 99

●Incident Summary:
During our discussion on 7/14 regarding subsequent invoice handling, your company swiftly confirmed the core issues as follows:

1.Although the billing document included our company name and tax ID, it lacked the word "Invoice."

2.The system-generated invoices did not account for credit adjustments, resulting in a discrepancy between the invoice amount and the actual deducted payment.

Your team efficiently consolidated the follow-up actions and reissued compliant invoices that met our requirements, enabling us to proceed smoothly with tax reporting and accounting.

●Future Expectations:
We kindly request that your company adjust the auto-invoice generation system so that if there are any credit adjustments in the future, the system will automatically deduct them from the invoice amount. This will ensure that the invoice amount matches the deducted payment.

Best regards
Albert Stanley
SHIN KONG MITSUKOSHI
(+886) 2-8789-5599 # 8834

I have been using DFW for more than 5 years and I can confidently say that it is the best feeds solution in the market. It is extremely intuitive and makes managing a large number of SKUs a breeze. But what makes it an even better solution is their support. I have never been told that it is not possible to achieve a desired outcome. Moreover, there is always someone available to resolve your issue over chat.

Support from Ivan was instant and on point, more excellent work is rare to meet in our time.

Support always fast to reach and helps with everything

Ivan was amazing!! This is a great product and great customer service! Thank you!

Thank you for helping out with another language installation

Sebastien is very helpful on helping me with the issues in the feed settings. Wouldn't be able to set up quickly if not for his help.

Amazing support really helpful - Definitely recommend!

Happy we use DataFeedWatch, it's made managing our feeds so much easier. Excellent customer service too!

The customer service team is always quick and helpful. Never have to wait if it's during business hours and the answers are quick, efficient and friendly.

This company has the best chat function in the world—lightning fast, incredibly helpful, and always accurate. I've never had such a smooth and efficient customer service experience. Truly outstanding! Special thanks to John!
- Michael

Awesome custom support!

Relaly love it

Maria already knew how to fix the issue immediately

Great app, thank you

Great support from Sebastien - thank you!

As always, DataFeed Watch came through and helped us import advanced shipping fields form our BigCommerce store using ShipperHQ. Thanks to Chris and the team for their help.