DasUmzugsteam Umzüge Wien Reviews 53

TrustScore 4.5 out of 5

4.5

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Company details

  1. Moving Company
  2. Cabinet Maker
  3. Piano Moving Service

Written by the company

Wir sind DasUmzugsteam. Die bestbewertete und meistempfohlene Umzugsfirma in Wien und ganz Österreich. Als professionelle Umzugsfirma vergewissern wir Ihnen einen sorglosen und stressfreien Umzug mit über 20 Jahre Erfahrung in der Branche. Unser geschultes Fachpersonal sorgt für reibungslose Umzüge & Übersiedlungen und ist spezialisiert auf Möbel Demontage und Montage als auch Küchenumsiedlungen. Mit unserem All-Inclusive Paket übernehmen wir all Ihre Sorgen vom Ein- und Auspacken Ihres kompletten Haushalts bis hin zur Einlagerung im Self-Storage. Wir machen Umzug zur Nebensache!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

53 reviews

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Rated 1 out of 5 stars

Do not recommend

Do not recommend, excessively overpriced, 3-5 x higher than competition.

What I contracted was a premium service with highly qualified workers.
What I got in return was unqualified temps sub-contracted from a 3rd party, who caused a lot of damages to the furniture and the new apartment, which could have been easily prevented with some common sense and basic care.

Fun fact: most of them didn’t do much, were trying to run out the clock. One of them took a half hour bath during the day in my bathtub, another decided to take a nap on my sofa in his dirty work clothes.

It took 4 months for the damage claims to be resolved.
Kitchen relocation went well, recommend, although overpriced.

17 July 2023
Unprompted review
DasUmzugsteam Umzüge Wien logo

Reply from DasUmzugsteam Umzüge Wien

Dear Ms. Iftimus,

Thank you for taking the time to give us a review here and Google.

We are very sorry that your move did not go as well as our usual standards are, whereby we want to apologize again for the inconvenience. We are happy that we can make our service better every day through customer feedback and wanted to let you know that the workers who worked at your move are since then no longer part of our team, as they did not reflect our mission and vision of the company.

We wish you all the best for the future and would be more than happy for a second chance to present you with the real spirit and strive of our company, as 500+ other customers on Google did.

Kind regards,
DasUmzugsteam

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