I bought the Dash Cam Pro six months ago. I had several queries before buying and all were answered fully and immediately. The Cam stopped working recently, and the fault was quickly identified as a p... See more
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Experience unparalleled safety and security on the road with Dash Vision. Our advanced dashcams offer high-quality video recording, reliable performance, and innovative features. Stay protected and gain peace of mind with Dash Vision's cutting-edge technology for capturing every crucial moment during your journeys.
124 City Road, EC1V2NX, London, United Kingdom
Replied to 93% of negative reviews
Typically replies within 1 week
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Ordered the DashCam Pro Front and Rear camera after enquiring and receiving immediate answers about the rear camera part back in December. Have had a couple of issues with the rear equipment, however, upon getting back to DashVision (one person in particular not sure if I should name him) I have received immediate and extremely helpful advice and instructions, actual manual sent to me as well. Upon realising that the rear camera was faulty they immediately sent me a replacement, which is working fine now. I must say that even though there were a couple of things not quite right, the assistance I have received has been brilliant. Would definitely recommend this company.

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Ordering and deliver were great - kept me informed
Quality of picture is excellent - need to work with it for best results

Reply from Dashvision
Well organised business. Good description, easy transaction, good communication, well packed and quick delivery. Would use again.

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Customer service is 10/10 response time was so quick as well. When I ordered my dash cam it came so quick

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Value for money great communication when 8 had a problem very happy

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Now I have got used to my Dashcam would not be without it.Still have to set back camera but thats not a problem.

Reply from Dashvision
I purchased the dash cam pro in April 2025, delivered fast and set up was easy. Unfortunately things went south after the SD card included in the pack, stopped saving video and kept asking me to format. This was roughly July 2025. I contacted support back and forth, they offered suggestions, even sent another SD card and again, it didnt work. Wasn't saving video, the camera would just stop recording at random times while I was driving.. sometimes at 1 minute, sometimes 20 seconds and wouldn't record again unless I did it manually. I changed the settings under the support teams advice, re formatted the cards, reset the dash cam..... did everything they asked me to do. I even went out and purchased my own SD card, and it still didnt resolve the issue with the camera. 9 months on, and I'm now at the point I want to claim it under it's warranty and they're telling me no. They want me to play with the settings AGAIN, and do this and do that..... just acknowledge that I've got a faulty product and refund my money....... they'll push this out another couple months, and I guarantee they'll go "Its no longer covered under warranty " and ignore me after that!!!!!! I have emails from the exact date I contacted them asking for support and all they've done is have me repeat actions over and over, with no success.

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Reply from Dashvision
Very nice dash cam, easy to use and set up, looks tidy and very quick delivery which is a bonus.

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I installed this myself and successfully hid all the cables as shown on tips using Google. Very easy and straightforward. I’ve only used it once so I will now learn how to use all the functions available. A nice, small compact kit.

Reply from Dashvision
Very disappointed with this dash cam and the company behind it.
The product arrived in poor quality and didn’t work properly from day one. After contacting customer support, I received little to no help and they refused to provide a proper refund. Instead of resolving the issue, they made the process difficult and unhelpful.
For the price, I expected a reliable product and decent customer service — I got neither. I wouldn’t recommend this dash cam or this company to anyone.

Reply from Dashvision
I must say Dash vision have been brilliant. My dash cam arrived and i installed it in to my vehicle but had a small query regarding the settings. I emailed Dash vision and within an hour they replied (thank you to Harry for his help) it was a great help thank you

Reply from Dashvision
Few choices to look through, bought 2 in the sale for the car and the work van, both have front and rear cameras, I haven't set the rear one up yet but I've plugged it in and both cameras are great quality and really easy to use.

Reply from Dashvision
I’m very satisfied with this purchase, everything works great, 👍 Thanks 🤩

Reply from Dashvision
Everything is looking good. Not fitted yet but very impressed overall looks an amazing piece of kit

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Prompt delivery before Xmas. Good quality. But couldn’t read the instructions as print ridiculously small. Had to ask our garage to install and then later set up the camera too as it was very tricky for my husband. So that was an overall unexpected expense.
But today it’s finally working. Hopefully will prove to be all that is advertised.

Reply from Dashvision
Excellent,
This is excellent I connected Paired it took about 5 mins , to say I am delighted with this is an understatement , a few months ago I bought a cheaper car play sent it back the same day

Reply from Dashvision
Good customer support. Had a query which was answered promptly and helped my purchase decision. Items delivered quickly and are of good quality. Good to have that added bit of security with the cameras. Very happy with purchase.

Reply from Dashvision
Quality of goods and service excellent.
I highly recommend this company.
A.D.Gale

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