DASH Rides | Cycling made affordable Reviews 74

Great bike, company very helpful and easy to contact/quick to respond. No problems so far.

We've been using DASH for our company for the last few months and it's fantastic. From an employer point of view it works out completely cost neutral and is easy to administer - and our employees (including me) love the e-bikes. Highly recommended - the team are very responsive and happy to help at all stages.

Hiring a bike from DASH has been a great experience from start to finish - the onboarding process was straightforward (both for employer and employee) and Tom was particularly helpful in providing plenty of advice about the range of bikes on offer. I hired a Cowboy 4 myself which has been a fantastic experience and have ridden over 200 miles on it in the first month alone. Given the upfront cost of buying an e-bike like this, being able to rent one on a monthly basis and benefit from salary sacrifice is a huge advantage.

Great offering and especially great customer service!

I got my bike within a week of my order…..I had a couple of questions which dash emailed me back within an hour! I would highly recommend using dash. Great service!!! Great product!!!! Thanks dash!!!

I've been renting my bike from DASH rides for more than 4 months now. Tom and his team have been very reliable and helpful along the way. I had to call once for a minor repair and within 2 days the problem was solved, Unfortunately, my bike was stolen after 2 months, but once again, DASH helped immediately to organise a replacement and keep me informed about the process. Excellent service so far, thank you!

My recent experience with DASH rides been a true revelation. Hassel free contract and bicycle delivery. Great customer support.

I hired an e-bike from DASH through my employer approximately two months ago and haven't had any issues re payment / delivery / usage of the bike so far. Good price for a top quality bike that I otherwise would not have purchased (even through cycle to work scheme!).

I cannot comment on what might happen in case of a bike breaking/being stolen but based on my experiences with DASH so far I would expect them to provide good customer support in such cases.

Dash bikes are really good. They are good way and affordable way to have a top of the range ebike. The customer service is excellent and the team are super helpful and easy to work with. I have just extended for another year happily and hope many more years to come. Any time I had a problem they always helped me and solved it. I would highly recommend them and the great team at Dash

Awesome service, love my bike, i use it everyday to commute and the Dash team has been great to service the bike or help me with any issues. I've been using it for 1 year and will continue.

Such a great idea and company, love my bike so much and very affordable, would definitely recommend the bikes to my friends. Lovely team very friendly and helpful!

Our company signed up with Dash a few months ago, the process has been incredible from the start. Dan, Jamie and the rest of the team have been so helpful. The bikes have been have transformed my daily commute as well as providing free, easy transportation in my personal life. Highly recommend!

Fantastic company with very attentive staff, making this scheme seem effortless.

Great team who know their craft, very responsive to any query or repair question.

Could not recommend this anymore!

Great company, would definitely recommend! Great selection of e-bikes and very efficient/smooth selection process.

Really easy to communicate with the staff — an easy ride all the way through! I recommend this for anyone curious to try out an e-bike, or for using it long-term.

Dash is a great service and well worth the investment. Highly recommended!

Great bike and excellent customer service. Kudos to Tom Young!

Speedy delivery, great conditions via workplace, great customer service so far

A full 5-star review from me!!
I cannot provide enough praise for the DASH team and I'm really enjoying my Cowboy 3. The process of signing up for my company was made easier by the support of the DASH team. David the co-founder (absolute gentleman) was available on the other end of the phone or by email in the initial phase to assist with getting my company on board.
I tried out the bike options and got first-hand opinions from staff that were using the different bikes already. Their advice was right on the money and I've had my Cowboy 3 for 10 weeks now.
I commute 10 miles each way for 5 days a week and it's made my journey enjoyable again despite the change in weather. My journey is 10 mins quicker and the journey is easier so I'm not picking up as many colds/flu/sniffles. Now I plan on riding to work all through winter, I save money on travel and I beat the tube strikes =)
Originally, I bought into a 6-month contract but that will be extended as I couldn't imagine going back to my push bike.
I couldn't rate this team, company, and bike highly enough. I love what they are trying to do with their company from a mission and values perspective. I'm looking forward to watching them getting people active and moving around London for many years to come!

DASH is a great concept and I’m glad my employer is working with them - the bikes are an affordable alternative to the tube and the model I have is excellent. It’s substantial so I feel safe and the battery lasts ages. They’ve thought of everything (lock, helmet etc) and everyone I’ve spoken to from the team have been helpful and friendly. I’m so pleased!