dashloans.ca Reviews 182

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Great loan company, prompt and efficient service. It's my4 or 5 loan through them and definitely would recommend. They treat their customers super well is there an amazing company people say they’re... See more

Company replied

Rated 1 out of 5 stars

I applied for a loan and was denied. That’s cool. But do they have to send me multiple messages telling me I’m denied and to use a different bank account. I’m a man they call me Mrs. Ask me for more i... See more

Company replied

Rated 5 out of 5 stars

Absolutely deserve a 5 Star review. Set me up right were I needed to be for Christmas. All the general questions. Even with my credit report, follow the links and requests, and you're set to go. 💯... See more

Company replied

Rated 5 out of 5 stars

Great loan company, prompt and efficient service. It's my 3rd loan through them and definitely would recommend. They treat their customers super well 👍🏾👍🏾👍🏾

Company replied

Company details

Written by the company

Dashloans is a Canadian owned and operated installment loan company operating all across Canada. We have full time staff available seven days a week to get you approved as quick as possible, often within the hour! Deposits are as quick as same day. With industry leading safety our application takes under two minutes to apply, and with no hard credit checks and simplified lending requirements we aim to lend to as many Canadians as possible - more than any other lender. Being completely online means you can apply from the comfort of your own home, upload a few documents to verify the required info, and receive your loan. Paying off your loan is automated as well with convenient and up front communication. Pay off over months instead of days like other lending companies eases the financial burden. Emergencies happen, and we can help.


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4.2

Great

TrustScore 4 out of 5

182 reviews

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Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

18 June 2024
Unprompted review
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Reply from dashloans.ca

These are some words that can make us proud of what we are doing. Thanks for the awesome feedback, Jennifer!

Rated 5 out of 5 stars

This Company has really Great Service I…

This Company has really Great Service I Would Rate more then 5 Stars if I Could it's a good choice I recommend this Loan Company to Everyone and Anyone close to Me Thank you Have a Nice Day

6 June 2024
Unprompted review
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Reply from dashloans.ca

Hi Cecile,

Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with our service. Your recommendation means a lot to us. Have a great day!

Rated 5 out of 5 stars

Good to deal with

Good to deal with, very patient with responses. Seem very nice to deal with

5 June 2024
Unprompted review
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Reply from dashloans.ca

Such feedback is what keeps us motivated to deliver quality service to each of our customers. Thank you, John!

Rated 5 out of 5 stars

So far so good!

31 May 2024
Unprompted review
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Reply from dashloans.ca

Hi Dave,

Thank you for the positive feedback! Please feel free to reach out if you need any further help.

Rated 4 out of 5 stars

Quick and fast service was not…

Quick and fast service was not expecting to get something made me happy a great help

31 May 2024
Unprompted review
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Reply from dashloans.ca

Hi David!

We are pleased to have provided you with a service that surpassed your expectations. Making sure you're happy is our top priority, and we really appreciate your positive feedback.

Rated 5 out of 5 stars

Great to deal with easy and fast

Great to deal with easy and fast

29 May 2024
Unprompted review
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Reply from dashloans.ca

Thanks a lot, Trevor! Glad to hear that your request was handled easily and quickly. We're happy to help anytime!

Rated 5 out of 5 stars

Great business helped and met my needs…

Great business helped and met my needs very easy to work with

29 May 2024
Unprompted review
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Reply from dashloans.ca

Hi Michael,

We are pleased to have met your needs with ease and effectively. Your positive feedback drives us to deliver this level of service in our daily operations. Thank you!

Rated 5 out of 5 stars

Easy experience and great customer service

Dashloans has made it very easy to get a loan and the process is very easy and the customer support is amazing. I applied on a Sunday at 9 am and by 5 pm I was told my deposit would be on Monday.

26 May 2024
Unprompted review
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Reply from dashloans.ca

Thank you so much for your kind words! We always strive to make things quick and hassle-free for our customers. We really appreciate you choosing Dashloans and look forward to helping you again in the future!

Rated 5 out of 5 stars

Very quick approval !!!

16 May 2024
Unprompted review
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Reply from dashloans.ca

Hi Anthony!

We are glad to hear that the approval of your request was quick. Rest assured, we are committed to maintaining this level of efficiency and responsiveness in all our future interactions.

Rated 4 out of 5 stars

Fast Approvals!

I am happy they got me approved fast but what they really need to work on is the deposit of the founds faster. I find that e-transfers are a lot more faster

15 May 2024
Unprompted review
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Reply from dashloans.ca

Thank you for your feedback! We're glad to hear that your approval process was quick. You are right, e-transfer is much faster. Rest assured, we are actively working on fully implementing our e-transfer feature to serve our customers better.

Rated 5 out of 5 stars

Very professional and polite

Very professional and polite , I am truly greatfull to receive the loan I got from Dashloan, I recommend then to whoever is in need of some funds,

6 May 2024
Unprompted review
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Reply from dashloans.ca

Hi Oshane,

Your recommendation means a lot to us. If you find yourself in need of assistance again in the future, please do not hesitate to reach out. Our team is dedicated to providing ongoing support and assistance whenever you need it.

Rated 5 out of 5 stars

Fast and friendly

Fast and friendly, very helpful!

8 May 2024
Unprompted review
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Reply from dashloans.ca

Hi Angie,

Thank you for your positive feedback! We greatly value your satisfaction with our fast, friendly, and helpful service. Please be assured that we remain committed to maintaining this standard of excellence in our service.

Rated 4 out of 5 stars

It was all done online

It was all done online . Agents replied so fast. Easy communications..

7 May 2024
Unprompted review
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Reply from dashloans.ca

Thanks for sharing your experience! We're glad to hear our online service and fast responses made things easy for you.

Rated 3 out of 5 stars

Takes a lot longer then most pay day…

Takes a lot longer then most pay day places these days, I got approved on Monday May 6 but have to wait until Tuesday May 7 for the deposit, I am surprised they don't just do etransfer like most on lines do, my son has a loan with another lender and as soon as he signs the contract they money goes in his bank, so I know it's possible to speed up this process

7 May 2024
Unprompted review
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Reply from dashloans.ca

Hi Mary,

Thank you for your feedback! We appreciate your patience and understanding. We understand the importance of timely transactions and are actively exploring ways to streamline our processes to better serve you.

Rated 2 out of 5 stars

Interest rates are extremely high and…

Interest rates are extremely high and definitely do not receive the money same day I applied on the 6th and was told wouldn't receive a deposit until the 7th anywhere between noon and midnight other places you receive the money within 2 hours of approval

6 May 2024
Unprompted review
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Reply from dashloans.ca

Hi Deanna,

We understand the importance of timely access to funds and are actively refining our procedures to expedite transactions, ensuring a smoother experience for everyone.

Regarding your concerns about interest rates, we appreciate your feedback. Rest assured, our team is dedicated to finding solutions and making improvements on how we can better assist our customers in this matter. For updates, we will notify you via email and SMS.

If there's anything else you need or any other concerns you'd like to discuss, please don't hesitate to reach out.

Rated 1 out of 5 stars

I applied Friday morning at 8:30 am m/t…

I applied Friday morning at 8:30 am m/t and I never received any response until 8am the next day. They approved me for $300 but wanted a repayment of 173.90 for 3 months! I am desperate so I applied for 250 and now I have to pay $140 back for 3 months their interest rates are Crazy high I would not recommend this company at all.

5 May 2024
Unprompted review
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Reply from dashloans.ca

Hi M J,

Thank you for bringing this matter to our attention. We apologize for any inconvenience you faced during the application process and for the terms that were presented to you.

We would like to investigate this matter further to ensure that we address your concerns appropriately and to prevent similar delays from occurring in the future. However, we are unable to locate your account using just initials. Could you please provide an alternate name by which you might be known?

Regarding fees, our goal is to offer transparent and equitable terms to every customer. These fees are clearly outlined in each applicant's contract, and we are available to address any questions or concerns they may have. As stated on our website, we encourage all applicants to borrow responsibly, as our fees are higher than usual and should only be taken out when there are no other options for financial assistance.

If you have any other concerns, please reach out to us directly, as we may be able to provide more suitable options.

Rated 1 out of 5 stars

Went to reapply for a loan with…

Went to reapply for a loan with goloans. ( I had one last year) after filling out all the forms and verifying my banking. I wait s 3 hours with no response. I chose to chat ( it was on the goloan page) they said they would reach out to me and texted me. I was asked again to fill out all the forms and waited, then was asked for more info. And verifying again and documents finally ( 8 hours since starting this ) I get a message saying you’ve been approved. Sign the documents which I do and wait. And then I got a great your money is on its way. 2 days from now. Definitely was not fast or speedy or easy. Won’t be using again. If I could cancel I would

4 May 2024
Unprompted review
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Reply from dashloans.ca

Hi Heather,

Thank you for bringing this to our attention, whether your review is intended for us or for a different company. Efficiency and convenience are among our top priorities, and we regret that we fell short of meeting your expectations in this instance. Rest assured, we are taking your comments seriously and will be reviewing our procedures to ensure a smoother and more efficient experience for all our customers moving forward. One of our team members is currently investigating your concern and will reach out to you with any possible solutions. If you have any further concerns, please don't hesitate to reach out to us directly.

Rated 5 out of 5 stars

Awesome service they guys are so helpful

Awesome service they guys are so helpful

3 May 2024
Unprompted review
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Reply from dashloans.ca

Hi Parvinder,

We are glad that you had an awesome experience with our service. Our team is dedicated to providing assistance to each applicant at every step. Thank you for your kind words! If you ever need anything else, please don't hesitate to let us know.

Rated 5 out of 5 stars

They were very helpful

They were very helpful

26 April 2024
Unprompted review
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Reply from dashloans.ca

Hi Dakota,

Thank you for your kind words! We're delighted to hear that our assistance was helpful to you. If you ever need further assistance again, please don't hesitate to reach out.

Rated 5 out of 5 stars

Was able to complete the application…

Was able to complete the application process simply. Great customer service as well

16 April 2024
Unprompted review
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Reply from dashloans.ca

Hi Don,

Thank you for sharing your experience with us! We're thrilled to hear that you found our application process straightforward and that you were satisfied with our customer service. Providing a seamless experience is our goal, and we're glad we could meet your expectations. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support!

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