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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the unique and attractive designs, finding the colors vibrant and the patterns artistic. Some reviewers are pleased with the fit and comfort of the clothing, with several expressing satisfaction with their purchases and an intent to order again. The ordering process is generally described as easy and user-friendly, with many finding it straightforward to place an order. However, some people were dissatisfied with the product quality, noting that items often do not match the images online, are made from cheap polyester despite being advertised as cotton, and have blurry prints. Delivery times are frequently criticized for being long, with some orders taking several weeks to arrive, and tracking information can be inconsistent. Additionally, the return policy is a significant concern, as customers report difficulties with returns, often needing to send items to China at their own expense, making the process impractical.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with the... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing disappointment regarding the... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process itself easy and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers expressing satisfaction with... See more

Return policy

Customers consistently note negative experiences with the return policy, finding it difficult and misleading.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product range is beautiful. I struggled to pay with PayPal as kept being redirected and losing the original page, but Gpay worked fine. I have ordered previously and found the products took... See more

Company replied

Rated 4 out of 5 stars

Attractive design and Japanese patterns. Tried to find the long necklace pictured with the tops that I ordered, but apparently you do not sell them. You should. I'm sure that I am not the only custome... See more

Company replied

Rated 4 out of 5 stars

I ordered before I read these reviews. So I didnt know what to expect or if anything was even coming! Their tracking worked and was updated almost every day. Similar to Shein. One order took 3 weeks t... See more

Company replied

Rated 4 out of 5 stars

I'm looking for something different. I found several pieces I liked. Will probably order again from you once I see how the size goes.

Company replied


Company details

  1. Women's Clothing Store

Written by the company

The brand was founded in 2021, and since then Dashingsoul has been dedicated to provide some of today’s most exciting and edgy fashion apparel to consumers worldwide. We launch over 200 new products a week, so you can purchase the latest models at appealing prices. We make fashion accessible, so every lady across the globe can get the wardrobe of her dreams.


Contact info

3.4

Average

TrustScore 3.5 out of 5

342 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

The material is nothing like…

The material is nothing like advertised. It is a shiny, rayon-like material that I will never wear. Returns are impossible.

7 March 2025
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address contact@mail.dashingsoul.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 5 out of 5 stars

Found what I was looking for and my…

Found what I was looking for and my order was placed the only issue was that the site doesn’t accept Amex even though it says it does

6 March 2025
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your love and support! We will improve the payment method in the near future.Wish you a great day!

Rated 1 out of 5 stars

Who is/are...based on negative reviews…

Who is/are...based on negative reviews on items offered for sale on this site...the original artist/s? Where could I look at items from the artist?

28 February 2025
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address contact@mail.dashingsoul.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 5 out of 5 stars

I kept getting stuck on the website

I kept getting stuck on the website. She stayed on the phone with me and walked me through it. She saved me money. She made everything so easy.

24 February 2025
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, It’s our great pleasure to serve you! Wish you a great day!

Rated 1 out of 5 stars

Stolen art

Yes the designs are beautiful but they are stolen from other artists.
You like these designs? Check out the actual artist who created them and buy their authentic art instead.

16 February 2025
Unprompted review
Rated 2 out of 5 stars

Two months delivery time

When I ordered my merchandise I had no idea it would take 2 months to arrive. I ordered it the first part of February and now received a notice it would arrive sometime the first part of April. This is insane. Long sleeve season will be over by that time. AVOID this place unless you can wait 2 months while they keep your money.

4 February 2025
Unprompted review
Rated 1 out of 5 stars

They are LIARS!!!

They are LIARS! I purchased 5 hoodies, advertised as 100% cotton. They were 100% synthetic! The best they could do was offer me a 20% discount on a future purchase. Are you kidding, Dahsingsoul? I would NEVER EVER buy anything from you again! It cost me $20 to return the hoodies, and then they told me that they couldn't go back to the warehouse, but had to go all the way to China! Do NOT do business with Dashingsoul!!!

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Copyright infringement

Most, if not all designs featured on this retailers site are stolen and used without permission. I am one such artist and found 16 listed items using my copyrighted work. I am also aware of other contemporary artists who have had work stolen. Do not give money to these people.

25 January 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE SCAM

BEWARE! SCAM! FRAUDLENT COMPANY! Do not buy from them. The material is polyester and appearance nothing like the photos. Sending them back is almost impossible as you have to return them to China and have to pay the shipping cost by your own. Despite their website saying money back guarantee... I was offered a £12 refund from a £100 order!
The clothes do not fit properly, the cut is wrong and sizes come up very small. I was told that this was personal opinion!

5 January 2025
Unprompted review
Rated 1 out of 5 stars

Warning do not buy or you’ll be sorry

Quality of items on website are not even close to what I received in the mail. Website makes the products look beautiful, but the products I received are cheaply made and the printing on the material looks blurry and awful. I tried to return items, but they need to be shipped to China. Received an offer of 20% off my next order. Why would I want to buy more crappy products? Instead of taking the risk of wasting more money to ship it back to China, I took the very small amount of cash they were offering and threw away the clothes. I can’t even bring myself to donate it.

17 January 2025
Unprompted review
Rated 1 out of 5 stars

Items arrived and they are truly awful quality

Items arrived and Im truly shocked by the vile quality of them. Super shiny nasty polyester zipped sweatshirts. No way could you wear these and not sweat in them that's for sure. Think of the worst tasteless shiny polyester shellsuit/tracksuit from the 80's, then think of something twice as tacky. They are thin and badly made. Huge waste of money and they are going straight in the bin. Sizing is also very bad. Buyers beware, not worth a penny of your money even if marked at half price.

18 January 2025
Unprompted review

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