DashCam Bros Reviews 153

TrustScore 2.5 out of 5

2.6

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Rated 2 out of 5 stars

You cancelled my order because your system accepted a promo code. Fix your system. If the promo code wasn't valid, it should not have accepted it and let me proceed with the order. This promo code sho... See more

Company replied

Rated 3 out of 5 stars

I live outside of town. Package was sent 'signature required' which caused me to waste half day driving to Post Office to get it. Connecting to iPhone 7 was not an easy task... I have not yet tried m... See more

Company replied

Rated 4 out of 5 stars

Cameras and pro magic work as advertised...very easy to hookup and operate but night vision out of the front and rear camera is very poor unless you are in the best light. The front camera does not do... See more

Rated 1 out of 5 stars

Very slow to respond or no response at all. Tries to push blame on customer for their mistakes, then tries to make you feel stupid for contacting them. Unacceptable.

Company details

  1. Camera Store
  2. Auto Parts Store
  3. Car Accessories Store
  4. Electronics Store

Information provided by various external sources

DashCam Bros is retailer providing competitive prices on dash cams and related accessories to equip drivers with the tools necessary to protect themselves from unsafe driving and undue liability on the road. We aim to provide a memorable experience when you shop on our online store by offering quality products with top-rated customer service and product knowledge. We have a great team and aim to grow our business to continue offering our customers the best dash cams available and the latest dash cam related trends and news. We make it a priority to continually develop resources that help consumers make informed decisions about purchases, installations and dash cam set ups.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

153 reviews

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Rated 5 out of 5 stars

DR650S-2CH

Very good camera. The pics quality is outstanding. Install was easy, with the included instructions. I also got the hardwire kit and the 128gb SD card. Dashcam Bros sent out the camera so fast, I was very impressed. Will order from them again in the future.

14 November 2016
Unprompted review
Rated 5 out of 5 stars

Great Communications

Ordered 2 items one was out of stock and I was given an immediate refund via a telephone call. Great service.

17 October 2016
Unprompted review
Rated 5 out of 5 stars

So much better than expected

I am an Uber/Lyft driver, and it was extremely important for me to have a camera system that I can see inside my car at night. I am extremely satisfied and happy with how well the cameras work.

I highly recommend this system.

17 October 2016
Unprompted review
Rated 5 out of 5 stars

Super nice guys

When I placed my order it was somehow flagged as fraudulent. They called me less than a half hour after I placed my order and verified everything.
Also, they ran out of 32GB memory cards so they upgraded it to a 64GB for free. Cool dudes if you ask me.

17 October 2016
Unprompted review
Rated 5 out of 5 stars

DashCam Bros - Customer Service Excellence

DashCam Bros is an excellent opportunity to buy dash cam products in the U.S.A. and to support small business. DashCam Bros had the best price for my purchase and amazing customer service. As a U.S. Army Veteran, it is very important for me to put my money where my loyalty is!

7 September 2016
Unprompted review
Rated 5 out of 5 stars

Blackvue DR650GW-IR-2CH

I has purchase dash cam Blackvue DR650GW-IR-2CH OVER THE CLOUD
This DR650 is an excellent, top of the line product which is rewarding enough, but the customer service DashCam Bros Store provides is over the top. They sale and customer support folks are the best I've ever encountered; personable, knowledgeable, timely, on point with great follow up. This person name Kenton he's very cool guy fat respond when any problems great support have a sell good product that I could've bought any number of places, but their sense of customer service and support is beyond belief. I don't know how many more devices I'll buy in the future, but I clearly know where I'll buy them if I do!

28 August 2016
Unprompted review
Rated 5 out of 5 stars

just fantastic

Extraordinary support. I'm not computer literate nor do I understand gadgets so this place had their hands full with me as a customer. They were more than patient and went well above and beyond what's expected of a company. Kenton was beyond helpful. He knows his stuff and explained it in a way I could understand and that's not easy! I would buy anything from this place at anytime. I can't say enough positive things about Kenton. He really made this easy for me. If this place sells something you want you'd be crazy to go anywhere else.

26 August 2016
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect transaction and excellent service and product.

21 August 2016
Unprompted review
Rated 5 out of 5 stars

Real people, selling real products

I looked to get a dashcam as a gift for someone special, and after doing so much research online I stopped with dashbros. Choices are excellent from price range to whatever your needs are so you don't have to leave their website because I guarantee you'll find what you're looking for. I called them on a Saturday with questions as I needed their professional advice (on their cellphone!) And left a message , not even two hours later they called me back. After chatting with him for few moments he promised to send me an email with all the products that would fit best for what I'm looking for. And so he did. It was that easy. He narrowed it down for me to three items and it was a breeze to choose from. I ordered it same night and received my box three days later. Packaged very well. They packed it like they care for their cameras! It's important. Again since this is a gift for bd in September I dont know how the cam is but can't wait to get feedback from future user so I can share it with dashcambros first of all and then the consumers like myself. Thank you so very much for taking time with me and helping me find what I was looking for. I am looking forward to doing buisness with you more in the future. <3 Sakina U.

17 August 2016
Unprompted review
Rated 5 out of 5 stars

Perfect Service!!

The prices were the best when I compared with other offers. After purchase they immediately got in touch with me to confirm my address because I had misspelled something when I entered the address on the form. They followed up with a few emails, which I've noticed doesn't actually happen all that much when I buy things online these days. First they let me know after they shipped it that it was on the way and that they upgraded the storage because the one I bought was out of stock, then they emailed after I received it to offer to help explain anything about the camera that I would have questions about. And the BlackVue camera itself; is awesome. I'm really happy.

16 August 2016
Unprompted review
Rated 5 out of 5 stars

BV DASHCAM

This review is for the dash cam bros, I have not had an opportunity to install unit yet. The service is fast and friendly. The package arrived in 6 days was nicely packed, the camera looks top quality, and install should be straight forward using the fuse taps.

16 August 2016
Unprompted review
Rated 5 out of 5 stars

Great communication

Item was back ordered. I was contacted immediately by email.l and phone to let me know. I asked for a specific waiting period to either fulfill order or cancel and refund. My items arrived as promised.

Thank you!

2 August 2016
Unprompted review

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