Dartshopper Reviews 35,822

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I love the website, and your products. Good service here as usual. But I'm having problems with UPS. I pay 40 euro in transport witch is a lot, and the driver just deliever to a UPS location without... See more

Company replied

Rated 3 out of 5 stars

Website user friendly. Still haven't received items yet, had to go on Royal mail app create an account and rearrange delivery as they tried to deliver when no one in.

Rated 5 out of 5 stars

I really like the website, its so interactive, everything can be found easeally, the top 10 section is brilliant.

Company replied

Rated 5 out of 5 stars

Great prices, very competitive. Really good selection of products. All my deliveries have arrived on time if not before and have arrived in pristine condition. Highly recommend this company.

Company replied

Company details

  1. Dart Supply Store

Written by the company

Dartshopper.com is the number one dartshop in the world. With our large variety of products and our outstanding service we guarantee to offer you quality. In our wide product range you can find anything that is related to playing darts. From steel tip to soft tip darts, from dart boards, dart board backboards, dart mats, cabinets and scoreboards to dart clothing, shafts, flights, wallets, accessories and a lot more! We always make sure that all new collections and novelties from the renowned brands such as Winmau, Target, Unicorn, Bull's and XQmax are available on our website when put on the market. We deliver worldwide! We deliver our dart items worldwide and we deliver fast. Curious about our delivery times to your country? Visit our webshop!


Contact info

4.1

Great

TrustScore 4 out of 5

36K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor Packaging equals lost items... and lack of concern by DartShopper

We have made multiple orders through dartshopper. No matter how I input my address in their shipping information, they continue to use "0" for my house number, which makes for trips to the post office trying to chase each package.
The most recent shipment had one piece of tape on the box with two large punctures on the front. When we opened the box, one of the two packages of points was appearing to be unopened, but none of the 3 points were in the package and of that, 2 were lose in the box, 1 missing.
More than a week ago, we put on for return request to see about having the points replaced. We received an email back to advise they would advise next steps "soon", with notes that we have to cover shipping to return the 2 points in order to get 3 back. Not usually an issue, but we live in Canada so the shipping costs exceed the cost of points. There is also a note on dart shopper's site talking about 40% depreciation in some cases.
All we are trying to get is either a refund that we can apply to our next order, or the points replaced now. How is that a lot to ask of a shipper to a regular customer?

11 May 2026
Rated 5 out of 5 stars

Great service and response from…

Great service and response from Dartshopper. I will continue ordering from Dartshopper. If you need help or service they get back to you quickly. I would recommend them James

12 May 2026
Dartshopper logo

Reply from Dartshopper

Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience with our service and response times. Your support truly means a lot to us. If you ever need anything, we’re always here to help!

Rated 4 out of 5 stars

I love the website

I love the website, and your products. Good service here as usual.
But I'm having problems with UPS. I pay 40 euro in transport witch is a lot, and the driver just deliever to a UPS location without even trying to deliever to me. This has happend the last 3 times I ordered, witch is frustrating because I pay for home delivery.

12 May 2026
Dartshopper logo

Reply from Dartshopper

Dear Customer,

Thank you for your feedback and for sharing your experience. I understand your frustration regarding the UPS deliveries and the shipping costs involved. To assist you further, could you please confirm if you received both the order confirmation email and the shipping confirmation email with the tracking link for order DS-EU-000083560? If you have not received these emails, kindly check your spam or junk folder. If you still cannot find them, please provide your email address so we can resend the details.

Rated 3 out of 5 stars

Slow shipping

22 May 2026
Dartshopper logo

Reply from Dartshopper

Dear Customer,

Thank you for reaching out regarding the shipping speed of your order DS-EU-000084867. Could you please confirm if you received both the order confirmation email and the shipping confirmation with a tracking link? If you have not received these emails, kindly check your spam or junk folder. If you still cannot find them, please provide your email address so we can resend the details.

Rated 5 out of 5 stars

Great Service

Great Service, Quick Delivery, I’m definitely doing a big haul soon. 100% recommend Dartshopper

11 May 2026
Dartshopper logo

Reply from Dartshopper

Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with our service and quick delivery. Your support truly means a lot. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Very efficient

Very efficient

11 May 2026
Dartshopper logo

Reply from Dartshopper

Thank you so much for your 5-star review! We’re thrilled to hear that you found our service very efficient. Your support truly means a lot. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars
Dartshopper logo

Reply from Dartshopper

Dear Customer,

Thank you so much for your 5-star review! We’re thrilled to hear that you had a top-notch experience with us. Your support truly means a lot. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Fast delivery great products highly…

Fast delivery great products highly recommended

11 May 2026
Dartshopper logo

Reply from Dartshopper

Dear Customer,

Thank you so much for your 5-star review! We’re thrilled to hear that you were pleased with the fast delivery and great products. Your support truly means a lot. If you ever need anything, we’re always here to help!

Rated 1 out of 5 stars

No discount when there should've been

Offered a discount on all Luke littler products so I bought k flex and 2 sets of slk black 42mm and 2 sets of silver slk 42mm points.Only got a discount on the k flex even tho the slk points were also to be at a 15 percent discount.Didnt get the discount and sent them an email and didn't reply

8 May 2026
Rated 1 out of 5 stars

Absolutely disgusting "customer…

Absolutely disgusting "customer service". Completely unable to do anything outside of their policies, including accepting a return of a perfectly unused item a couple of days outside of the 30 day period. Avoid

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Love my new darts

Love my new darts

21 May 2026
Dartshopper logo

Reply from Dartshopper

Thank you so much for your 5-star review! We’re thrilled to hear that you love your new darts. Your support truly means a lot. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Positive

Positive, package was delivered without any problem. The delivery time was a bit longer than expected.

6 May 2026
Dartshopper logo

Reply from Dartshopper

Thank you so much for your positive review! We’re glad your package arrived safely, and we appreciate your patience regarding the delivery time. Your support means a lot to us. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Excellent customer service very pleased

Excellent customer service very pleased

8 May 2026
Dartshopper logo

Reply from Dartshopper

Dear Customer,

Thank you so much for your 5-star review! We're delighted to hear you were very pleased with our customer service. Your support truly means a lot to us. If you ever need anything, we're always here to help!

Rated 5 out of 5 stars

Great product and service exactly as…

Great product and service exactly as described and fast delivery thank you.

8 May 2026
Dartshopper logo

Reply from Dartshopper

Dear Customer,

Thank you so much for your 5-star review! We're thrilled to hear that you were pleased with the product, service, and fast delivery. Your support truly means a lot to us. If you ever need anything, we're always here to help.

Rated 5 out of 5 stars

Great website and easy to order

Great website and easy to order. My oche was delivered on time which was within afew days. Would deffinately use this site again.

20 May 2026
Dartshopper logo

Reply from Dartshopper

Thank you so much for your 5-star review! We're thrilled to hear that you found our website easy to use and that your oche was delivered on time. Your support truly means a lot to us. If you ever need anything, we're always here to help!

Rated 5 out of 5 stars

Excellent product

Excellent product, well packaged and fast delivery

20 May 2026
Dartshopper logo

Reply from Dartshopper

Thank you so much for your 5-star review! We’re thrilled to hear that you were happy with the product, packaging, and fast delivery. Your support truly means a lot. If you ever need anything, we’re always here to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look