Darlac have not replied to my email , nor my enquiry on Darlac's website. I need to replace a broken spring in the handle of our Darlac Telescopic Cut 'n' Hold Snapper – but they show no int... See more
Company replied
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See what reviewers are saying
Hi there. I'm happy with your sprinkler and have used them previously. A problem though - I'm using stream water (less than 2 foot head) continuously and, after a few months, organic matter coats th... See more
I utilised a couple of National Garden Gift Vouchers to buy my first tool - a lopper, which has a powerful design, which attached to a 5 metre extending pole. It meant that I can now avoid climbing a... See more
I have owned a pair of heavy duty ratchet mechanism loppers for some time now - five, maybe six years. Recently I needed spares and contacted customer services. I was blown away by the prompt helpful... See more
Company details
About Darlac
Written by the company
The Darlac Tool Company was founded in 1963, and since then has built a reputation for quality, service, and value for money. After years of new and innovative product introduction, with many ideas suggested by consumers at garden shows throughout the country, Darlac now has one of the widest ranges of pruners, hand tools, and watering equipment available to the gardener today – all backed by a dedication to quality.
Contact info
United Kingdom
- 01753 547790
- darlac.com
4.0
Great
136 reviews
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I’ve several of their products and…
I’ve several of their products and reckon they’re good. Satisfied so far!
5 March 2023
Prompt delivery on time
28 February 2023
Great service and quick delivery
Great service and quick delivery. Ordered items very good as expected.
28 February 2023
Darlac Leaf Grabber
This gardening tool has made my leaf collection so much quicker, easier and even enjoyable. We live next to the woods and every autumn we have sackfuls of dried leaves. Looking forward to removing them with ease this coming autumn. A friend brought their Darlac tool to help us this year, and I ordered one right away for us. Thank you.
26 February 2023
Good compact product
4 January 2023
Great quality product (spray gun) and…
Great quality product (spray gun) and fast service.
26 January 2023
Excellent products & order process
Excellent products and easy, rapid ordering/delivery process.
The only frustrating problem I had was with the delivery process the "Deliver to neighbour" onlyvhad a dropdown list of addresses and the one I wanted wasn't shown AND there was no text box to provide an alternative message.
In the end I had to deliver to a friends house which was inconvenient.
13 January 2023
May use AI-assist with repliesRead more
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Prompt delivery, hopeless kit
The delivery was prompt, and well packaged. Unfortunately, I bought the gutter clearing nozzle and brush. I had the impression that the nozzle would deliver a strong jet of water to clear away moss and leaves. Sadly, the jet was more reminiscent of infant micturition, largely, I suspect because of the narrow gauge tube. The brush is hopeless, much too big in diameter to fit into my domestic gutters ( surely the overhang of the roofing slates could have been anticipated?). It also appears to have been shoved into the handle in such a way that it rotates, and no cleaning activity is possible. It now pulls out of the handle with such ease that I am loath to try it again. I should have kept my money and paid the window cleaner to vacuum the gutters.
13 January 2023
Reply from Darlac
Good Morning,
Thank you for taking the time to leave a review.
We are very sorry regarding this issue.
We will contact you directly to resolve this issue.
Kind Regards, The Darlac Customer Service Team .
Fast efficient service and good product.
24 December 2022
As post is i got packet in a week
20 December 2022
Great Services
Great customer service fast delivery
Items excellent value for money
Very Happy with my experience.
13 December 2022
Secateurs
Delivered on time despite the postal strike. These were a Xmas present. I have a pair myself & they are a good product
19 December 2022
Satisfied customer
I got the swivel shears I ordered in timely fashion. I did not see the driver but he/she left it in a sensible place out of the weather and the package was
10 December 2022
Swift delivery
Swift delivery. The snips are very efficient. I use mine all the time, so wanted my daughter & sister to have a pair too.
I appreciated the enclosed advice on cleaning & sharpening hand tools.
13 December 2022
Useful lightweight ratchet loppers
I haven't been able to use the ratchet loppers yet but they arrived promptly and well packaged and are exactly what I was looking for.
13 December 2022
Kept informed of progress of delivery
Kept informed of progress of delivery. Reasonable wait we’ll packaged
7 December 2022
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