Darkroom Chocolate Reviews 502

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the delicious and distinctive flavors of the chocolate, often noting the simplicity of ingredients. Many consumers appreciate the careful and thoughtful design of the packaging, and the overall presentation of the items. People frequently commend the excellent delivery service, describing it as prompt, swift, and well-packaged, with items arriving intact. Reviewers also consistently mention the outstanding service and the friendly, helpful staff, who are seen as passionate and dedicated.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the outstanding quality and... See more

Quality

People report positive experiences with quality. Customers consistently praise the outstanding and excellent... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the prompt and swift... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the great and excellent service,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team, highlighting their... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing chocolate that is so simple yet the distinctive flavours of the different regions really stand out. I was really surprised at just how different they are and love that there are basically two... See more

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Rated 5 out of 5 stars

Delightful in every way!! Communication and delivery, brilliant! Then the design and packaging, so carefully and thoughtfully done, attention's to detail and passion is clear to see….then you get to t... See more

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Rated 5 out of 5 stars

I bought hot chocolate and some chocolate bars from Darkroom, and this is seriously good quality stuff! Can highly recommend, the tasting notes they suggest are pretty accurate descriptions if you wa... See more

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Rated 5 out of 5 stars

I’m in love with Darkroom chocolate. I had the pleasure of visiting their cafe at Easter, the drinks and cookies are out of this world. Lovely chilled atmosphere and dogs are welcome, they have just a... See more

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Rated 5 out of 5 stars

All arrived in a timely fashion and perfectly intact. It is hard to believe that the cocoa bean can produce so many different dimensions of flavour. My favourite is Peru but Vietnam comes a close... See more

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Rated 5 out of 5 stars

Amazing chocolate, love the full spectrum and intensity of the flavours, no unwanted extras just cacao and sugar. It is ethically and fairly traded and to top that off there is great customer servi... See more

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Rated 5 out of 5 stars

Another amazing delivery from Darkroom. My order came quickly with a personalised message on the order note, it's these little touches that make me feel that Darkroom know me as a customer. As ever th... See more

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Rated 5 out of 5 stars

Wonderful dark chocolate with only 2 ingredients. The depth of flavour is amazing with such differences from each country of origin. Prompt delivery too!

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Rated 5 out of 5 stars

I love this business, the products are fantastic and the couple that run it are always friendly no matter how busy they are. They went above and beyond too, delivering my order by hand on the day I ma... See more

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Rated 5 out of 5 stars

I love the Chocolate, as I have many food intolerances there are not a lot of chocolates I can eat, but I can eat these fine! The bars taste lovely and the fact that some of chocolate is from Uganda I... See more

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Rated 5 out of 5 stars

I can't recommend these guys enough. Their product is amazing, carefully researched, thoughtfully presented. They really put their heart and soul into their work, and it shows in the quality of the... See more

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Rated 5 out of 5 stars

This is delicious chocolate. It’s extremely moreish and just simply chocolate and nothing else other than sugar added. I have dietary issues and this was really good.

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Rated 5 out of 5 stars

The chocolate arrived beautifully packaged and it was an enjoyable experience just opening it! (I mean bat tape is always going to be cool, right?). The chocolate arrived safe and all intact because... See more

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Rated 5 out of 5 stars

Great communication from a brilliant small company. Love their inventiveness and the chocolate is well priced for such high quality. Taste and texture are just in a different league from other brands!... See more

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Rated 5 out of 5 stars

I'd give you 10 stars if I could. Your descriptions are spot on, the taste is phenomenal, packaging is great and it is not highly processed. I shall not be buying chocolate from anyone else. Keep up... See more

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Rated 5 out of 5 stars

The variety of chocolates have a subtle difference in each of them and that’s something to look forward to every day, especially if you bought the complete box! Highly recommended!

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Rated 5 out of 5 stars

Easy website to order from. The chocolate was beautifully packaged, and arrived in perfect condition. The 100% Philippines is the best 100% that I have tasted with a rich natural treacle flavour and... See more

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Rated 5 out of 5 stars

This is my absolute favourite chocolate, so delicious! And the service is excellent, arrived quickly and in perfect condition. I have already been back for more. Thanks very much!

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Rated 5 out of 5 stars

Delivered quickly and well packaged. Tasting notes on the site translate really well in to the real life experience. Very smooth chocolate given how dark it is. Thank you!

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Rated 5 out of 5 stars

The orders are processed quickly. The package is good. Email confirmation of order is good and email for shipping. The chocolate is excellent quality Bill

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Rated 5 out of 5 stars

Darkroom chocolate is the best! This is truly delicious two ingredient chocolate. Lovely delicate flavours and I love the packaging. I will be ordering again and again.

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Rated 5 out of 5 stars

The taste experience is well worth a beginner’s guide to Darkroom. The variety gives a complex introduction across the single estate chocolates.

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Rated 5 out of 5 stars

Big fan! I've been looking for good quality flakes for ages and have finally found the taste I like. Love that they're a small, local business. I've been telling all the other hot chocolate lovers in... See more

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Rated 5 out of 5 stars

Glorious, fruity, dark 80% Ugandan chocolate and equally delicious but slightly more peppery version from Sierra Leone. Beautifully made and presented chocolate with a sublime taste.

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Rated 5 out of 5 stars

Chocolate bought as a treat for daughter who is temporarily dairy-free. Needless to say, thanks to the quality of the chocolate, she is thrilled!

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Rated 5 out of 5 stars

Amazing chocolate beautifully packaged. Quick delivery and such good quality chocolate. Highly recommend their products and a visit to their cafe on a Saturday morning.

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Rated 5 out of 5 stars

Simply brilliant. The quality of their dark chocolate is superb, just right bitterness and sweetness. Will be ordering more.

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Rated 5 out of 5 stars

Darkroom Chocolate delivers rich, beautiful crafted chocolates with flavors that feel carefully balanced. The packaging was elegant, and everything arrived in perfect condition. It's a great choice fo... See more

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Rated 5 out of 5 stars

Best dark chocolate I have ever tasted. Really smooth with no bitterness, just pure chocolatey deliciousness!

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Rated 5 out of 5 stars

Just love the chocolate and the Saturday cafe opening. This was a present which was dispatched quickly and delivered on time. The recipients were very pleased!

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Rated 5 out of 5 stars

Great company to deal with , helpful, efficient staff, chocolate arrived promptly, no issues , very smooth all round!!

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Rated 5 out of 5 stars

Lovely dark chocolate, especially the 100% bars. The artwork is a nice touch. Great service and would highly recommend.

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Rated 5 out of 5 stars

Wonderful packaging and fantastic delivery- really quick. Purchased a few bars as a present so am resisting the temptation to try them myself!

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Rated 5 out of 5 stars

Bought as a gift for a friend who adores your chocolate, it’s her favourite (and she’s very particular about chocolate!)

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Rated 5 out of 5 stars

your nibs have a strong and beautiful flavour tast of choclate i would highly recomend as tastey snack

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Rated 5 out of 5 stars

full of flavour you can realy taste the blackcurrant the taste rremains in the mouth for a long time beautiful

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Rated 5 out of 5 stars

The chocolate was incredible and arrived quickly in a lovely box with a note. Will definitely be buying more..soon!

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Rated 5 out of 5 stars

This is the best chocolate I have had in years. I sent for a mixed box to find my favourites and order more of the ones I liked best: haven't found one I don't like. Even better, no nasty emulsifiers... See more

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Rated 5 out of 5 stars

Excellent product quality, the care put into each order is very clear. They’re also great people to chat to, there’s so much passion behind these guys and they absolutely deserve your money.

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Rated 5 out of 5 stars

I visited this website again and was pleasantly surprised by your product! You are my favourite!

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Rated 5 out of 5 stars

your 100 percent choclate has a nice flavour of tropical fruit this choclate i much diferant to your over bars this bar may bee 100 percent cocoa but they are not as srong tasteing as over 100... See more

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Rated 5 out of 5 stars

Easy to order, quick delivery and lovely chocolate. And the parcel had tape decorated with bats. 😁

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Rated 5 out of 5 stars

A variety of flavours arrived intact and all taste delicious. Will continue to order from this company.

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Rated 5 out of 5 stars

Good range of excellent chocolate I haven't seen elsewhere. Prompt, friendly service.

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Rated 5 out of 5 stars

Still my favourite dark chocolate. With only two ingredients, how does it taste so good? I can’t wait to try the new 70% bars.

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Rated 5 out of 5 stars

Packaged beautifully and just as delicious as usual. i like the new bars you have introduced.

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Rated 5 out of 5 stars

Always my first choice for dark chocolate. Anything else tastes inferior.

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Rated 5 out of 5 stars

Great product, great communication, great packaging, great people - well worth a visit for cookies as well!

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Rated 5 out of 5 stars

A great range of dark chocolate, which tastes delicious and is promptly delivered.

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Rated 5 out of 5 stars

Super friendly folks with super tasty chocolate (and hot chocolate) of the finest quality.

Company replied


Company details

  1. Chocolate Artisan
  2. Chocolate Cafe
  3. Chocolate Factory
  4. Chocolate Shop

Written by the company

We're a couple of ex-bakers who now make the purest dark chocolate from just organic cacao & sugar. We put our hearts and souls into making delicious things and smashing it on service. But ... if we've dropped the ball in any way, please get in touch to give us a chance to make it right first, before leaving a review. (We're not perfect, but it doesn't stop us trying to be...). Love, Mike & Nat xxx


Contact info

5.0

Excellent

TrustScore 5 out of 5

502 reviews

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Rated 5 out of 5 stars

Great service great chocolate- the…

Great service great chocolate- the recipients loved it

14 July 2025
Darkroom Chocolate logo

Reply from Darkroom Chocolate

Thanks Julie Ann! We really appreciate you thinking of our chocolate for your gifting idea - sounds like they enjoyed it! Thanks for taking the time to review us too, love Mike and Nat xx 🙏😍

Rated 5 out of 5 stars

This is one of my top chocolates ever

This is one of my top chocolates ever, and I'm fussy.

23 June 2025
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Reply from Darkroom Chocolate

Thanks Sian! So pleased our chocolate meets your high standards!! And we really appreciate the review too - reviews keep us pumped and excited to bring you even more delicious things! Love Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

Chocolate was yummy and people are…

Chocolate was yummy and people are lovely. Can't wait to have more! x

23 June 2025
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Reply from Darkroom Chocolate

Thanks Naomi!! What a lovely and motivational pat on the back! You've made two (slightly weary!) chocolate makers very happy today! Love Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

Simply brilliant chocolate

Simply brilliant. The quality of their dark chocolate is superb, just right bitterness and sweetness. Will be ordering more.

28 June 2025
Unprompted review
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Reply from Darkroom Chocolate

Thank you so much! Glad you enjoyed and a big big thank you for dropping us the lovely review! Love Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

Exceptional

Wonderful chocolate, excellent customer service.

9 June 2025
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Reply from Darkroom Chocolate

Thanks Amy! We're so happy you like the chocolate! Love Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

I envy those who have not tried this…

I envy those who have not tried this product yet. You will be pleasantly surprised by the taste of this miracle

2 June 2025
Unprompted review
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Reply from Darkroom Chocolate

We loved this Luke!! Big big thanks for making our evening! Love Mike and Nat xx 😍 🙏👊

Rated 5 out of 5 stars

The best dark…

The variety of chocolates have a subtle difference in each of them and that’s something to look forward to every day, especially if you bought the complete box! Highly recommended!

27 May 2025
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Reply from Darkroom Chocolate

Thanks so much and glad you're enjoying your Spectrum Collection! We really appreciate you taking the time to review us and help spread the word! Big love, Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

Superb

This chocolate and the people involved in making it are just the best!

13 May 2025
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Reply from Darkroom Chocolate

Thanks Tonia!!! *blush* Big thanks for the order and the kind words, it's nice to be appreciated!! Love Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

Best quality chocolate!

Chocolate bought as a treat for daughter who is temporarily dairy-free. Needless to say, thanks to the quality of the chocolate, she is thrilled!

13 May 2025
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Reply from Darkroom Chocolate

Thanks Ella! Your daughter is so lucky to have you as a mum! Big thanks for the order, we're so happy she enjoyed, love Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

Very high quality chocolate in…

Very high quality chocolate in beautiful packaging and at a not-unreasonable price point for such great quality. We love these guys!

1 May 2025
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Reply from Darkroom Chocolate

Thanks so much Sarah!! Very proud to be served at Social Bar and thanks for taking the time to drop us the review! love Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

Wonderful chocolate flakes

Wonderful chocolate flakes, great for sprinkling on cappuccino.

29 April 2025
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Reply from Darkroom Chocolate

Thanks for yet another order Gillian! Glad you are enjoying the chocolate flakes and thanks for taking a minute to drop us the lovely review! Love Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

Great tasting chocolate selection with…

Great tasting chocolate selection with quick delivery

25 April 2025
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Reply from Darkroom Chocolate

Hi Don, big thanks for the continued support (especially after the hiccup a while back). Glad you enjoyed your chocolate and thanks again for the review! Love Mike and Nat xx 😍

Rated 5 out of 5 stars

Efficient ordering service and…

Efficient ordering service and chocolate tastes great

16 April 2025
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Reply from Darkroom Chocolate

Thanks Tim! Really appreciate the order and you taking the time to drop us the lovely review! Love Mike and Nat xx 🙏😍

Rated 5 out of 5 stars

Absolutely the best!

Just love the chocolate and the Saturday cafe opening.
This was a present which was dispatched quickly and delivered on time. The recipients were very pleased!

14 April 2025
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Reply from Darkroom Chocolate

Thanks Annabel! Glad the present was a hit! Love Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

Outstanding quality

Such speedy delivery, perfect packaging and outstanding quality products! I got flakes + nibs and will certainly be returning.

2 April 2025
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Reply from Darkroom Chocolate

Amazing amazing thanks yet again Emily!! Love Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

Just perfect.

Thank you so much! I ordered some chocolate for Mothers Day and my mum absolutely loves it! Lovely service and gorgeous chocolate 🫶 Would highly recommend x

24 March 2025
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Reply from Darkroom Chocolate

Amazing Bonita! So glad your mum loved it and thanks so much for taking a minute to drop us the review! We really appreciate it, love Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

Such good chocolate

Such good chocolate. Made by exceptionally nice people!

14 March 2025
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Reply from Darkroom Chocolate

Thanks Josh!! Big thanks for Goodery's support, and the lovely review! Love Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

The best chocolate!

Flawless ordering experience and the best tasting chocolate. Great to try and savour all the flavours. Highly recommended.

5 March 2025
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Reply from Darkroom Chocolate

Thanks for the lovely review Joe! Glad you enjoyed tasting all the different natural flavours in our chocolate. Big thanks for the order by the way! Love Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

Simply the best!

12 March 2025
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Reply from Darkroom Chocolate

Awesome Oli! Big big thanks for the order, and proud to be working with Benoli and Bar Cerdita! Cheers for the review, love Mike and Nat xx 😍🙏

Rated 5 out of 5 stars

Excellent communication & a…

Excellent communication & a fantastically delicious product!

25 February 2025
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Reply from Darkroom Chocolate

Hey Julia and Nicola! Big thanks for all the support (and for the lovely review!) It's a pleasure to be on your shelves!! love Mike and Nat xx 😍🙏

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