We used Darklight Design for both the lighting design and the lights for our home project, and had a fantastic experience. The team were always happy to help, quick to answer our questions and patient... See more
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From the first time we contacted Darklight Design they have been super helpful and welcoming and have lighting options we had not seen from other retailers. They were clear on the lead time that woul... See more
Company replied
We needed help adding some new lighting to our kitchen space and Chris did an amazing job at pulling together the lighting plans and specifying some beautiful products for us to choose from. He was al... See more
Company replied
Had what I wanted - Trimless/plaster-in MVHR valve, at a good price. Bit of a wait - couple of weeks, I guess product was imported from EU. No complaints at all.
Company replied
Company details
Information provided by various external sources
We're Darklight Design, an independent lighting consultancy that specialises in the design & supply of beautiful and functional lighting schemes for both domestic & commercial properties. We've been producing creative lighting designs throughout the UK and Europe for over 20 years. For beautiful lighting that makes your life easier, the best indoor, outdoor & architectural lighting is right here on your doorstep. Our online designer lighting store mixes famous designers with fresh new talent, just waiting to be discovered.
Contact info
Church Road, RG7 1TH, Swallowfield, United Kingdom
- sales@darklightdesign.com
- darklightdesign.com
4.8
Excellent
92 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Helpful service in any case
Good help when I discovered that one light was broken : a new one was quickly sent to replace it. In such situation, it was also pleasant to discuss with "Jack", instead of dealing with a nameless customer department.
18 February 2020
Unprompted review
Reply from Darklight Design
Hi Jean,
Thanks for your understanding with the broken light - we're happy that we were able to help fix the problem for you. We hope you are now enjoying your lights, but if you have any further problems Jack is waiting to help!
Thanks again,
Matt
Gorgeous floor lights
I’d been looking for bronze recessed floor lights for ages with no success. Luckily I found Dark Light and Jack was a massive help. Each light even came in its own precious bag! They are beautiful. Thank you for being so helpful and friendly.
16 February 2020
Unprompted review
Reply from Darklight Design
Hi Maggie,
Thanks for the lovely review - excellent news that Jack was able to help. We hope you enjoy your lights (and the bags that they came in), if you need anything else you know where we are!
Thanks
Matt
Excellent
Chris, Jack and others from Darklight Design, thanks a lot. Really helpful and replies questions very fast. Shipping is fast and they packed the lights carefully. Now we got beautiful &tradition flower ready to be installed. Thanks.
24 January 2020
Unprompted review
Reply from Darklight Design
Hi Ding,
Thanks for the review, its alway great to hear that we have managed to help. The &Tradition Flowerpot is a classic, I hope you enjoy it!
Thanks
Matt
Excellent service!
Darklight Design were always responsive, and the order arrived very quickly.
Rarely do I feel so well taken care of, and having such a positive customer service experience by a long-distance shipment company.
Highly recommended!!
28 October 2019
Unprompted review
Reply from Darklight Design
Thanks Roni for the review. We're glad you are happy with your pendant and our service - we aim to please!
Chris and the team were wonderful…
Chris and the team were wonderful throughout the whole process! They help myself and the electrician get all the details sorted which made everything so much easier. The lighting they supplied has gone in beautifully. We are very happy!
25 October 2019
Unprompted review
Reply from Darklight Design
Thanks Emily, we're happy if you're happy!
Have a lovely weekend
Great after sales service
21 October 2019
Unprompted review
Reply from Darklight Design
Thanks for the review, glad we were able to help
Chris always recommends exactly the…
Chris always recommends exactly the right light and I know I can trust his choice.
10 October 2019
Unprompted review
Reply from Darklight Design
Hi Sophie,
Thanks so much for the lovely review - Chris will be very happy with that!
Have a great weekend,
Matt
very good service and goods arrived on…
very good service and goods arrived on time.
10 October 2019
Unprompted review
Reply from Darklight Design
Hi Paul,
Thanks for the review, great news that we provided a level of service that you're happy with.
Have a lovely weekend.
Excellent service
10 October 2019
Unprompted review
Reply from Darklight Design
Thanks for the review Magnus, glad you're happy with our service. We aim to please!
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