I'm a customer since a few years now. I keep coming back beacause of the *great* designs, kind customer service, and the reliable and fast shippings abroad. Prices are not really low, considering that... See more
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DarkinCloset’s gothic clothing,victorian clothing and lolita clothing are designed for alternative women who understand the highest of chic fabrics, colors and styles.
Contact info
United States
- servic@darkincloset.com
- darkincloset.com
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Hasn’t replied to negative reviews
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Nice and easy to use web shop
Nice and easy to use web shop, quick delivery and items nicely packed.
Excellent service and product
I saw this wonderful goth dress on TikTok and I immediately had to have it. I wanted it for months and finally I put the order in, their website was very helpful and instructive, the delivery process went smooth, and of course the product itself was indescribably breathtaking. Totally in love ❤️ 😍
Beware
Beware. If you need to return the item that you bought on DarkinCloset website, they will give you a hard time. After countless emails back and forth they finally gave us the shipping address to ship the item back. Not only that we have to ship the item back to China and pay for the international shipping fee, which is $35 from the US for just a skirt, they also asked us to lie about the value of the item so that nobody has to pay the custom tax. Then once they received our item they won’t give us a full refund because they said their shipping fee was $24 instead of the $9.99 shipping fee that they already charged us. So they will deduct additional shipping fee out of the price that we paid for the item. Steer clear of this company! Plenty of other companies provide the same quality item that includes free shipping and return!
Great quality
Very good quality product and friendly and helpful customer service; even though the skirt I ordered was initially out of stock, they emailed me shortly after I placed my order asking if I wanted a different size now or the one I ordered at a slightly later date; I chose the latter option and it arrived much sooner than expected; also the delivery tracking works well.
I love the dress that I got
I love the dress that I got, it’s beautiful and it fits perfectly!!!
All their clothes are always good quality!
Clothes fit great!!
Clothes fit great and were super good quality!! Shipping was also relatively quick!
They do not refund your money!!!!
I am really upset with this company! I advise everyone NOT to buy from them, I had ordered a rather expensive jacket, but they didn't have my size. But they would not return my money. They kept offering me "deals" on other items or store credit. I didn't want another item or store credit. Then they said they would refund it in 5 -7 business days. Didn't do that, either, and then never heard from them. I had to open a dispute with Paypal to finally get my money back. It took over a month! I do NOT recommend anyone purchase anything from this company!
This is the second time that i am…
This is the second time that i am buying from this brand, and for the second time i am amazed by the quality. It is just simply stunning. The detail, the work. Absolutely satisfied. Will order again for sure.
The dress i ordered was STUNNING
The dress i ordered was STUNNING! Im 7 months pregnant and never thought I’d find a dress that would make me feel so good. The customer service was super attentive, and I got my package in maybe 4 days. Faster than Amazon. I also got a coupon code for an item that wasn’t in stock so I can pick out a new one. Overall very happy with my experience. I would recommend this store and I will buy from them again!
Stunning Jacket & Amazing Shopping Experience!
I recently purchased the Pentagramme Black Gothic Palace Style Long Jacket from Darkincloset, and I am absolutely thrilled with both the product and my shopping experience! The jacket itself is a perfect mix of elegance and gothic style, with high-quality fabric and exquisite detailing. It’s comfortable, drapes beautifully, and the pentagram accents add an extra touch of uniqueness that I love. It’s perfect for dressing up for events or just adding some dark sophistication to my daily wardrobe. I’ve received countless compliments already!
As for Darkincloset, I couldn’t be happier with their service. The website was easy to navigate, and I had no issues finding what I wanted. The checkout process was smooth, and I appreciated the clear communication throughout. My jacket arrived sooner than expected, and the packaging was excellent, ensuring the jacket arrived in perfect condition.
Overall, my experience was fantastic, and I would highly recommend Darkincloset to anyone looking for high-quality gothic fashion. I'll definitely be shopping here again!
Ordered a dress for a dance and it came…
Ordered a dress for a dance and it came before the expected delivery date, super good quality im very happy!^__^
Great experience
I ordered the Devil Fashion Black Gothic Punk Asymmetric Military Jacket for Denver's Goth Prom. It arrived in time, fit perfectly, and looked great. I would order from DarkinCloset again.
Wouldn't refund for item they didn't send
Update to my previous review:
I had to open a Paypal dispute that escalated and was decided in my favor because the seller didn't even respond. So let that sink in, they told me they would refund me for the item that they never sent and then ghosted me. Luckily I paid with Paypal and got my money back. Please stay away from this shop, don't let the fake reviews and countless "influencer posts" fool you. They will take your money and then ignore you.
Friendly service and fast…
Friendly service and fast shipping/delivery
Fast shipping and very well packaged
Fast shipping and very well packaged, the quality of the clothes is great and the size (xs) fits me perfectly! I realy love this store so much! 💯
Exactly what I hoped for
The dress that I had ordered not only came in earlier then expected but was also really good quality. I'm usually a large and that is what I ordered but it is a little big in some places. I'd recommend going a size down as the dress is made of a stretch material
I'm very satisfied with my experience
I'm very satisfied with my experience. Good service, delivery and the quality of the clothes are what you expected it to be.
Super fast shipping
Super fast shipping, dress came in just like the pictures and great quality. Customer service was excellent and replies fast as well.
Très contente de ma robe Dark in Love…
Très contente de ma robe Dark in Love beige, j'attends une autre robe ;)
Super customer service
Super customer service, fast reply and fast delivery. The dress I bought is nice quality and sit perfect. Maybe next time I buy more stuff. ฅ^•ﻌ•^ฅ
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