Daraz Bangladesh Reviews 183

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Faltu delivery system desher product petei 10-15 days+ lege jay ar bahir thek order korle t bochor lege jabe. Seller ra product drop kore dey sathe sathei but unara kono gurutto dey na just business u... See more

Rated 2 out of 5 stars

Earlier this company used to deliver my product within earliest delivery date. Also took low fees, now my delivery date is going over and product is still about to be shipped! I don't care they add fe... See more

Rated 1 out of 5 stars

In the words of the fabulous Vin Diesel: "The word ain't been invented yet". Honestly, you can count almost all local and and some foreign companies among the providers of "disgusting customer servic... See more

Rated 3 out of 5 stars

Daraz Bangladesh is currently leading Ecommerce of Bangladesh.As there is no competition in E-commerce sector in Bangladesh, they increasing their delivery fee as well as all products fee. They produc... See more

Company details

Information provided by various external sources

Daraz.com.bd previously kaymu bd offers online shopping in Bangladesh with home delivery. Buy latest Electronics, Mobiles, & Fashion apparels. ✓Free Shipping ✓COD ✓Low Prices


Contact info

2.0

Poor

TrustScore 2 out of 5

183 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great

Best e-commerce site running their business in Bangladesh.

13 December 2021
Unprompted review
Rated 1 out of 5 stars

The worst scam online marketplace

It's basically a scam
Delivered the product 2 months late and when you pay online they say the product was delivered to your address when it's not. They just keep the money and not give you anything

3 November 2021
Unprompted review
Rated 1 out of 5 stars

Very frustrating service repeatedly

In my multiple, perhaps half a dozen orders, I have never experienced smooth service from them. The issues ranged from wrong product delivery, delayed delivery, broken items and horrible customer service. The latest is my yesterday's delivery that prompted me to write this. I ordered for a cell phone case for a particular model and they delivered for another model. As I paid in cash on delivery, perhaps, they will not refund me the cash and will force me now to accept a credit to buy another item and another bad experience by them. I've no words to express my frustration, I wasted my time and coordination in ordering which is more than the money and personal reputation as I purchased it for another person in the family. I wish there were better alternatives in Bangladesh.

19 August 2021
Unprompted review
Rated 3 out of 5 stars

Good eCommerce Site

Good eCommerce Site In Bangladesh. They Have So Many Items And They'll Be Shipped On Your Home Location. And They Also Support Online Banks And Cash-On-Delivery. I'm Satisfied With Their Service.

23 July 2021
Unprompted review
Rated 1 out of 5 stars

Daraz Bd ... a scammers heaven

My worst experience ever with my first purchase of two expensive pieces of furniture. Both came defective and damaged. It is impossible to return products as Daraz wanted me to send the furnitures in original packaging although images of defects and damages had been sent to Daraz and its scammer suppliers. One piece of furniture came without wheels. After contacting the supplier , the supplier asked me to purchase the wheels from the market and install it by my self! The communication took place through Daraz's messaging system and Daraz kept silent. No return no compensation. The other piece came with a heavy dent. I sent images to Daraz and the supplier. All I got is a call from daraz acknowledging my complaint and thats all. I feel the need of real ecommerce platforms like Amazon or Ebay in Bangladesh's billion dollars local ecommerce market. If that happens then we do not have to deal with scammer like Daraz BD which is scoring in an empty field with no competition and thus could get away with it because there is no real alternative at the moment. If you really want value for your hard earned money please avoid daraz bd and shop traditional way.or atleast do not buy expensive items or bulky items. Only buy from daraz when you really want to buy a cheap quality to meet your need.

29 May 2021
Unprompted review
Rated 1 out of 5 stars

Just trash

Just trash, worst e-commerce website in Bangladesh.
Sellers of daraz and their products are soo low quality.

20 May 2021
Unprompted review
Rated 3 out of 5 stars

Daraz customer service has become so…

Daraz customer service has become so BAD. Their helpline 16492 is just useless. Nobody answer the phone maximum time. Live chat is not just useless, with automated answer, its laughable. For one of my order, which is now delayed for at least 4-5 days from scheduled delivery time, I just keep calling this number 16492 to complain about delivery. NOBODY is answering the phone for 2 days. My mobile balance was 120 tk before calling this number. But, even if they are not answering it keeps cutting my balance & now I have only 2 tk left....I am beyond frustrated. Everything has its limits. This is not online shopping service. This has become a joke, where you cant complain to anybody. Specially, there is a "Paperfly" shipping service that daraz use,which is more than worse. This "Paperfly" delay every possible product delivery in Chittagong. I am giving daraz 3 stars bcs, their delivery mans behavior is good maximum times. Otherwise, this kind of service deserve 1 star

2 May 2021
Unprompted review
Rated 1 out of 5 stars

A joke ecommerce site

I ordered few essential items , 7 days ago there is no sign of the items . The groceries i can buy from shop below my house , I just wanted to maintain lockdown , but funny is - for one order around 20 items they sent 4 deliveries - ( hey wait still coming !!! more ) ; I wanted to avoid people - buy i already had to face 4 different courier guy . This is a total joke ecommerce site .

23 April 2021
Unprompted review
Rated 1 out of 5 stars

I purchased a product about 4 days ago…

I purchased a product about 4 days ago and still have not yet received this item, every time you call them, they say it's on its way and it's still coming maybe it will take you a month or years who knows. I feel like I've been scammed. I am very disappointed with this company and with their client assistance. Thank you

8 April 2021
Unprompted review

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