dao Reviews 

767,724
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My experience was unbelievably good. I was going through my vitamine supplies and noticed to my horror that I had run out of several species. So I ordered them immediately. In what felt like no ti... See more

Rated 5 out of 5 stars

I swear I always check and pay for home delivery when I can and sometimes I think it goes to the droo off place and I end up having to go pick it uo somewhere anyway. When you pay extra for home del... See more

Rated 5 out of 5 stars

SUPER FAST. My package was supposed to arrive monday (next week) but it already got here on Friday (the day after ordering) ! :>

Rated 2 out of 5 stars

Package left in the street on top of my mailbox in the rain. I live in a house, it was not very difficult to place it just on the otherside of the porch door. Not that great when the package content i... See more

Company details

  1. Shipping and Mailing Service
  2. also in
  3. Courier and Delivery Service
  4. Courier Service
  5. Shipping Service
  6. Transportation Service

Written by the company

Vi arbejder dag og nat for at sikre, at jeres pakker, magasiner, breve og aviser kommer sikkert frem. Som vi har gjort det, siden vi startede, vil vi altid udvikle os, så vi kan styrke den danske distribution. Så post og pakker, til og fra dig, mig, butik, by og land, kommer både sikkert og hurtigt frem. Vi ved, at levering handler om jer. I, der forventningsfulde løber ned til postkassen for at hente jeres pakke. Jer, der hver måned glæder sig til at dykke ned i månedens udgave af jeres yndlingsmagasin. Jer, der sender vigtige breve afsted hver eneste dag, og ikke mindst jer, der sætter pris på, at avisen igen lander inden morgenkaffen. Vi leverer til alle, alle dage, alle nætter, hele året og altid derhen, hvor det passer dig – til kiosken, i postkassen eller lige til døren. Har du spørgsmål til din levering, er du velkommen til at kontakte os på www.kontaktdao.as

Levering i hele Danmark - 365!

Written by the company

Til hjemmeadressen eller nærmeste daoSHOP.

Contact info

Levering i hele Danmark - 365!

Til hjemmeadressen eller nærmeste daoSHOP.

4.5

Excellent

TrustScore 4.5 out of 5

768K reviews

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4.5

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(767,724)

125,998 reviews in the last 12 months

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Rated 1 out of 5 stars

Instructions for letter are not clear?

I sent two letters including a small plastic irem after checking the rules. The App says: please note the letter may only contain paper, cardboard or plastic.
One of the letter came back withe the comment “letter returned as it contains something else than paper”. The other one was delivered.

I sent a mail about this to DAO, explaining there was a small plastic item in the returned letter indeed. The reply was ; we cannot help you (and no refund for the postage).

This is just really confusing and not good customer service

21 September 2026
Unprompted review
dao logo

Reply from dao

Hi,

Thank you for taking the time to write a review. We really appreciate it.

I’m sorry to hear about your experience.

We would very much like to follow up on this. If you would like us to look further into your case, you are very welcome to contact us on +45 72 33 08 50 or via our contact form at [https://www.dao.as/information/kontakt-dao]Please include some more details about the issue as well as your address.

I apologize for the inconvenience and wish you a pleasant day.

Kind regards,
Carolina

dao Customer Service

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