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Daniel Wellington Reviews 

7
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TrustScore 2.5 out of 5

2.3

Watch Manufacturer
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Company details

  1. Watch Manufacturer
  2. also in
  3. Watch Store

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2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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2.3

All reviews

(7)

1 review in the last 12 months

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Rated 1 out of 5 stars

Worse customer services ever

Worse customer services ever. First, useless chatbox - not addressing problem, no response, close ticket even nothing has been solved. Then the email "contact us" is equally useless - sent several times, with no follow up. Then I received an email saying the ticket has been resolved and closed... this simply creates more furstration, let alone helping. If they outsource that chatbox/customer service to 3rd party, they'd better review customer feedback and change vendor if needed. Bottomline, regardless inhouse or outsources, nothing is helpful. My issue has not been solved since I wrote 2 days ago, and no feedack ever received. Zero after sales services as much as they "claim" so nicely about warranty and after-sales - do not trust it until they prove it.

11 June 2026
Unprompted review
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