Daniel Owen Ltd Reviews 33

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

STAY CLEAR - What a complete waste of time…. They tell you want you want to hear and say it’s paye when it’s not :.. not to be trusted at all .. was offered the job then suddenly the packages are d... See more

Company replied

Rated 5 out of 5 stars

Daisy Mulchinock found me work straight away very reliable happy to keep continuing working for her made the experience perfect so I will gladly give this a five star 👍

Company replied

Rated 5 out of 5 stars

Very good and trustworthy company. Particularly Cory has helped me find work, been transparent about the nature of each job and the availability of jobs around me. He has given me updates regarding pe... See more

Company replied

Rated 5 out of 5 stars

Daniel Owen Limited; Top-notch customer service. Shanice! She’s got a vibe that chills your spirit—purely healing, peaceful, and uplifting. Shanice gets candidates into roles faster than you... See more

Company replied

Company details

  1. Recruiter
  2. Recruitment Service
  3. Temp Agency

Written by the company

Daniel Owen is an established recruitment consultancy specialising in the placement of quality temporary and permanent workers to all roles in the Built Environment. Working with some of the UKs largest and most respected construction, maintenance and engineering companies since 1986. At Daniel Owen we work hard to build long and trusted relationships with our clients and candidates to ensure we offer the best possible service in the market. Our consultants operate in specific areas of expertise giving an in depth knowledge and understanding of the requirements of both client and candidate. People are important at Daniel Owen and the company lives by its values of treating all with respect and being honest and reliable. We ensure these values are embodied in all that we do both internally and when working with others.


Contact info

3.9

Great

TrustScore 4 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What a complete waste of time….

STAY CLEAR - What a complete waste of time…. They tell you want you want to hear and say it’s paye when it’s not :.. not to be trusted at all .. was offered the job then suddenly the packages are different even giving them information upfront before any interview was offered .. I’ll never use these again .. it’s not PAYE it’s umbrella
They advertise jobs that are what they fully state like car and fuel card… then come back with different details ..
I’ve wasted over a week dealing with these … STAY CLEAR with all the other bad reviews on here it looks like a pattern and very unprofessional

4 June 2026
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Good afternoon Adele,

Thank you for leaving us feedback.

We work to ensure every placement is to a high standard, so I have spoken internally to understand your experience. We’re sorry with your assignment that the client’s company van required a manual driving licence. This was a crucial detail that could have been prevented if we’d checked to see if they had any automatic alternatives in their fleet.

If you had time, I would love to hear more about your experience and if there is any other lessons we could take away from your experience (with a thank you gift card at the end as well).

Please reach out to me if interested:
stephen.smith@danielowen.co.uk

Thank you again for your feedback, and we will implement steps to ensure detailed licence checks going forward.

Rated 5 out of 5 stars

They found me work straight away very…

Daisy Mulchinock found me work straight away very reliable happy to keep continuing working for her made the experience perfect so I will gladly give this a five star 👍

11 June 2026
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Thank you for leaving such a great review Tanjil. Daisy will be extremely pleased to hear your feedback!

Rated 5 out of 5 stars

My experience with Daniel Owen

My experience with Daniel Owen has been very good.
Ashley, who helped me get the job i wanted, was brilliant.
Always kept in contact and helped me every step of the way.
Unlike most agencies, who want to take your details, feed you with what your want to hear, and never hear back from them.

23 January 2026
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Thank you so much Lee for letting us know, Ashley is positively beaming after reading this and really appreciates you letting us know ☺️

Rated 5 out of 5 stars

I joined 5 months ago and my consultant…

I joined 5 months ago and my consultant Leah made the process so simple, looked at all options and finally found me a placement, and the best job I had for a very long time, Leah always keeps in touch to ensure I’m happy with the placement, Leah also found a good friend of mine a placement within days of losing his old job, yes I’m very happy

22 January 2026
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Thanks for the terrific review Kevin, we really appreciate you taking the time out to let us know your experience. Leah is always working hard for her operatives so she was really pleased to hear this😍

Rated 5 out of 5 stars

Worked with Daniel Owen just under a…

Worked with Daniel Owen just under a year and I must tell best agency I have ever worked with.

They are super organised and great wages.
I like to thank to Luke and Meegan for their support and help during the time I worked with them.

8 February 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Hi Fikret, thank you for taking the time to leave a review. Our team are over the moon with your feedback and it's always a pleasure to work with you!

Rated 5 out of 5 stars

Excellent Support From Ashley Pierce

Ashley Pierce has been incredibly helpful and supportive throughout my entire application process. She was always available to answer my questions and made the whole process so smooth. Her professionalism and patience stood out and I am truly grateful for her help so far!

8 December 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Hello Humaun, thank you for taking the time to leave this fantastic review! Ashley and the team will be so pleased to hear this feedback 😊

Rated 5 out of 5 stars

I have been working for Daniel Owen ltd…

I have been working for Daniel Owen ltd since 21/2/25 and ruby cox is one of the best best people I have had to give me jobs she never left me with out work for longer then 1 or 2 days

13 November 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Thank you for taking the time to leave us a review - Ruby and the team work so hard for their operatives and were beaming when they read this 😁

Rated 1 out of 5 stars

Worse recruitment agency ever.

Lack of empathy. Kayleigh a very unprofessional recruiter of them recommended me a job and I asked for how long is the job running. Her answer was “on going big project”. I went there Saturday morning and couldn’t find the person cos she gave me a wrong number. Finally after I found the person it was a two weeks job maximum. Called her Saturday at 8am but she didn’t bother to answer. I lost half of day and spent money on travel. Following Monday she called me with an attitude and she was like “ thanks for nothing”.
Very unprofessional recruiter. Stay away!

15 September 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Hi Mircea,
Thank you for contacting us about this.
We try to ensure details of each assignment is correct and fully communicated before you arrive. After some investigation, i can see that the contact number was indeed incorrect, however the consultant was not in the country to take your call and with no back up setup. A very rare set of circumstances but does not excuse the standard of service you should have received.
If you had time, I would love to hear more about your experience and if there is any more lessons we could take away from your experience (with a thank you gift card at the end as well)
Please reach out to me if interested:
stephen.smith@danielowen.co.uk
Thank you

Rated 1 out of 5 stars

Really unprofessional

Really unprofessional. Robert one of their employees clearly avoiding any contact after calling me to go to an interview. Never found out the result. The rest just covering for him but offer zero solution only excuses! Absolute joke. Useless, wasted my time and money!

8 September 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Good Afternoon Rafael,
Thank you for leaving us feedback.
We work to ensure everyone's experience is to a high standard, and it sounds like there was a misstep here in communication. We've escalated internally, and the consultant has confirmed they are still pursuing feedback from the hiring client. They have attempted to contact you directly to discuss further, but please also feel free to reach out to me directly and let me know your full experience with Daniel Owen and where this can be improved:
stephen.smith@danielowen.co.uk
Thanks again,
Stephen

Rated 5 out of 5 stars

Tom Meachin at Daniel Owen has been myTom Meachin at Daniel Owen has been my contact for a while now.Tom has maintained regular contact,given much advise and has always been available to help with any

Tom Meachin at Daniel Owen has been my contact for a while now.Tom has maintained regular contact,given much advise and has always been available to help with any enquiries I had.I could not have asked for more.Thank you Tom

5 September 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Thanks for the review Timothy! Really appreciate the time you've taken to let us know and Tom and the Manchester team were so pleased to hear this - hope you're very well 😄

Rated 5 out of 5 stars

Ive been looked after by Talia from…

Ive been looked after by Talia from Daniel owens since about 5-6 months ago. She has been amazing, very thorough n thoughtful, cant fault her at allll! On top of that VERY approachable and sufficient. I hope to work with her long term. She is an absolute gem!

24 February 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Hi Ibmur, thank you for the fantastic feedback. Talia really appreciates your kind words and we wish you all the best in your new role!

Rated 5 out of 5 stars

I’ve had a few agencies working with me…

I’ve had a few agencies working with me but Daniel Owen has been the best by a long shot, always on the phone getting things sorted on the spot, Alfie at Daniel Owen makes it happen, speak to Alfie and your in good hands that’s a promise

29 July 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Thank you Sonny for taking the time out to leave us a review, Alfie is especially proud and so pleased to hear it. Hope all is very well 😁

Rated 5 out of 5 stars

Very good agency

Very good agency. Incredibly friendly and quick to get you work. Emi has been amazing with me replies within 2 minutes of every question I’ve had.

7 July 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Thank you for the great feedback, it is much appreciated by Emi and the team!

Rated 1 out of 5 stars

very unreliable

very unreliable, don't have work for weeks if not months and also get told you have jobs for the next week then tell you the morning of going in that they're not available anymore since they have give them away to others. unprofessional

7 April 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Hi Reece, thank you for taking the time to leave a review. The Daniel Owen team takes negative feedback very seriously, and we would like to understand where we may have fallen short on this occasion. Please kindly reach out to me, brandon.chikota@danielowen.co.uk, so we can work toward a resolution together.
Kind regards, Brandon.

Rated 5 out of 5 stars

Working as a temp for Daniel Owen I had…

Working as a temp for Daniel Owen I had the pleasure of being mentored and managed by a very professional employee by the name of Chloe Yarwood. Chloes dedication to make sure the appointment was right for myself and the client was exceptional, no question was to much and the communication was first rate. Overall I would highly recommend Daniel Owen for both Clients and candidates alike with Chloe shining a light on the professionalism and experience that this company does provide. Just to finish I would like to thank Chloe for the determination and perseverance shown in getting me established as a full time employee at the company I was placed as an interim for.

14 March 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Hi Stephen, thank you for the excellent review. It is much appreciated by Chloe and the Daniel Owen team. We hope you are getting on well in your placement. All the best!

Rated 5 out of 5 stars

"Considerate and helpful Staff,at…

"Considerate and helpful Staff,at Daniel Owen. Special Weronika one of the best I ever meet.very friendly polite and helpful, for everything you need. I really like them
I would suggest to everyone who are indeed for jobs,

Many Thanks

Valon

26 February 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Weronika and the team appreciate the feedback, Valon. Always a pleasure to work with yourself.

Rated 5 out of 5 stars

Very good and trustworthy company

Very good and trustworthy company. Particularly Cory has helped me find work, been transparent about the nature of each job and the availability of jobs around me. He has given me updates regarding pending jobs and stayed true to his word regarding a manor of things. I’m Very happy with Daniel Owen.

25 February 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Thank you for the stellar feedback, Jordan. Cory will be delighted to hear your kind words!

Rated 5 out of 5 stars

Professional Recruitment

I joined Daniel Owen 18 months ago, my work started dieing down and I gave Ryan McGinn a call to see if there was anything available. Within 2 hours he phoned me back saying I have a job and it will last minimum 18 months working with a Tower Crane on Site.
I've been on Site 6 months now and I'm impressed with how professional Daniel Owen are and especially Ryan.
Without a doubt every Friday he will phone me to see how I'm getting on, if I have any queries he's there at the end of the phone helping me out. (There hasn't been many). If there are any Slingers or Crane Supervisors looking for work I highly recommend them using Daniel Owen as there work is long term.

31 January 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Wayne, thank you for leaving a review with some great feedback for Ryan and the team. A pleasure to work with you!

Rated 4 out of 5 stars

Yeah Daniel Owen is great egency

Yeah Daniel Owen is great egency. Ryan is good guy is hard working. Is good organised very humble person bless. Thanks

25 February 2025
Unprompted review
Daniel Owen Ltd logo

Reply from Daniel Owen Ltd

Thank you for the feedback, it is much appreciated by Ryan and the DO team!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look