Dale Saunders Ltd Reviews 236

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My request was dealt with quickly; the job was carried out efficiently; staff, both on the 'phone and in person (shout out to Danny) were helpful and pleasant at all times. The final result is excelle... See more

Rated 5 out of 5 stars

Every person I've met or dealt with in Dale Saunders' team has been polite, helpful and knowledgeable. We have had a few jobs completed to a high standard and any queries or issues have been dealt w... See more

Rated 5 out of 5 stars

We have had Dale Saunders a few times. Mainly it been Danny who has changed taps, shower units etc. His work has been first class. Yesterday we had Jamie and his young apprentice David. One again... See more

Company replied

Rated 5 out of 5 stars

Danny does it again!! Keep forgetting how to operate my automated bidet / toilet! Danny always reliable and goes extra mile to research and solve problems! Cheerful and prompt too! As all Dal... See more

Company details

  1. Gas Installation Service
  2. Carpenter
  3. Flooring Contractor
  4. Painter
  5. Plumber

Written by the company

Dale Saunders Ltd has been established in the local area for over 15 years. All staff members have obtained the relevant qualifications for working on all plumbing, heating, electrical , gas and building products in your home. We have a workforce of 21 members that are able to assist with any needs you may have. Dale Saunders LTD have been selected by Worcester Bosch to be a part of their Worcester platinum Accredited Installer Scheme, this enables us to give our clients a higher amount of warranty on parts and labour compared to most plumbing and heating engineers. We undertake all aspects of Plumbing, Heating, Electrical, and Construction works, from emergency call outs 24 hours 7 days a week, new central heating systems, Kitchens, Bathrooms, and construction alterations to your property. From a Leaks to extensions Dale Saunders Ltd has got everything you need in one place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

236 reviews

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Rated 5 out of 5 stars

A few years ago Dale Saunders fixed my…

A few years ago Dale Saunders fixed my c/h after many so called engineers left me on a knife edge during the winter.Eversince then they have serviced my old boiler and replaced it earlier this year.Kitchen mixer tap needed replacing,call the people that do it once & do it right.
That about says it all except 10gold stars & many,many thanks.
Retired Old Sea Dog(Bexhill on Sea)

25 October 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Stellar bathroom projects delivered by Dale Saunders Ltd

Was recommended Dale Saunders Ltd for the quality of their work. Had a main bathroom completely refitted in an Edwardian house. Then an en-suite as was delighted by complete experience from consultation with Dale through to professional refitted by Jamie. Jamie also did the 2nd project and does a great job, is a delight to have around and leaves the place spotless. He also advised on how to repair a ceiling so am now using Dale Saunders again for a 3rd project in 3 months. Couldn't recommend them more highly.. they are a fair price for a quality job

8 September 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review on your bathroom works.

Rated 2 out of 5 stars

The company attended to remove a boiler…

The company attended to remove a boiler and associated pipe work from inside a cupboard and return a few days later to refit. This was to enable the inside of the cupboard to be redecorated. Despite being late on all days the work was conducted to a high standard. However £1500 for 11 hours work is excessive.

11 October 2023
Unprompted review
Rated 5 out of 5 stars

New Bathroom Fitted

Exceptional service, fitted new bathroom with very high level of finish. friendly, cant recommend them enough if you want a job done properly and within a decent timeframe.

10 October 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review on your bathroom works.

Rated 5 out of 5 stars

New Boiler and Bathroom

We recently had a new boiler and water cylinder installed by Dale Saunders Ltd, Will worked really hard, nothing was too much trouble and all the works carried out to a high standard, on time and everything left clean and tidy at the end of the job.
We were so pleased with the boiler work that when we decided to have a new bathroom fitted, we chose Dale Saunders Ltd to carry out the works. Dale was really helpful and managed the works from start to finish, the work was completed on time and to budget.
The work was carried out mainly by Jamie who was polite, professional and hard working. He explained everything as the work progressed and overcame any problems found along the way, once again, nothing was too much trouble.
we are really pleased with all the works carried out by Dale and all his team.

11 August 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review on your boiler and bathroom works.

Rated 5 out of 5 stars

Emergency plumber requested

Very promptly attended and fixed a leak which could have become a big problem.
Polite and knowledgeable.

26 July 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Boiler installation & plumbing repairs

Dale & team recently installed a new boiler and did some other plumbing repairs. They understood our needs, communicated throughout and the whole job was completed as promised. In particular we appreciated that they "project managed" all aspects. I would have no hesitation in recommending them.

10 July 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review on the boiler works.

Rated 5 out of 5 stars

I have used Dale Saunders a few times…

I have used Dale Saunders a few times and find them trustworthy and reliable. Very good workmanship. Not always the cheapest but you get what you pay for.
I highly recommend.

25 July 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

From start to finish the whole…

From start to finish the whole experience was amazing. Every skilled trades person that came and worked in my home was professional, knowledgeable, polite, respectful, friendly and all worked like Trojans. The shower room that they installed was completed to an extremely high standard, way above what we envisaged.
I was kept informed of progress throughout, not once was I unsure of what was happening or going to happen as the daily routine was superbly orchestrated by Dale.
I will definitely be using Dale Saunders Ltd. for our next project as well as recommending them.
Thank you

12 June 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Fantastic service

We have been using Dale Saunders for over ten years for all our plumbing requirements, from boiler servicing to designing and fitting new bathrooms. The standard of service is always first class at highly competitive pricing. I wouldn’t hesitate in recommending Dale to any prospective client.

23 June 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Reliable and professional service

Dale are reliable, professional and a great team to use. Prices are reasonable in the current climate. They will turn up on time and leave the site clean and tidy. Would definitely use them again.

17 May 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Always turn up promptly. Workmen are so polite and professional and always do an excellent job. They always clear up afterwards and leave your home spotless. Wouldn’t hesitate to recommend

6 June 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Recommended to us - great service

Recommended to us by a close friend. A fantastic response to our plumbing emergency. Complete clarity about the cost which was realistic and in our opinion very fair. Job completed quickly by Carl, a very competent and pleasant guy. We would definitely use this company again.

3 June 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Excellent service

I would definitely recommend Dale Saunders Ltd. I have always received a swift & excellent service when I have asked for plumbing repairs etc. The plumbers who have attended have always been very pleasant & helpful.

17 May 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Great post-installation customer service!

Dale Saunders Ltd completed a major refit of our bathroom in December '22. We recently found that a screw for a handhold in the shower was rusting so we emailed Dale Saunders. Three hours later the screw was replaced with an upgraded item and the rust stain removed from a tile. Great service! Many thanks Dale & Jamie.

31 May 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Brilliant company for plumbing, building, electrical work, carpentry, plastering and decorating

Brilliant company. We were first introduced to Dale Saunders Ltd when we moved to Bexhill and our boiler broke down on the first day! A friend in St Leonards recommended them. Ben came out immediately and fixed the boiler and then introduced us to the other services they offer. So we employed them to do a complete garage conversion, extend our kitchen with new additional units, replace a bath with a shower, re-plaster one lounge wall and open up the fireplace, and redecorate.

They did all this in the promised timescale and to a high standard. All of the tradespeople we met were both excellent and helpful. They coped well with our constantly changing demands. Dale himself is an excellent project manager, keeping on top of things and responding immediately when we called or messaged him.

I highly recommend this company.

16 May 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Excellent service from Ben

Excellent service from Ben. Nothing was a drama and my central heating system was repaired very quickly. He worked quickly and efficiently to resolve the problem and exuded confidence in the solution. A very tidy worker and a credit to the company. I will only use this company in future and will recommend to my friends. A first class response and job.

17 May 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Wouldn’t use anyone else

Wouldn’t use anyone else. Another job completed by them- exactly as asked, professional tradesmen who turn up on time, clean and tidy and they are always a fair price.

9 May 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

Rated 5 out of 5 stars

Quick Fix

Had to call the team out for a Hot water (or lack there of) issue on a Saturday. They was the only local Tradesmen willing to come look at it on the day. The repair was done within 30 minutes and their pricing was more then fair. Highly recommend Dale's team for any plumbing, electrical or heating issues you need.

17 April 2023
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your review.

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