Me and my sister Vanessa really needed the items that we ordered for my mom's 95th Birthday gift and the sneakers for my aunt who is 91 and they could not process my order. I was highly disappoint... See more
Company replied
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See what reviewers are saying
After reading site reviews I am not confident I will be acquiring my order. After reading reviews, I attempted to contact customer service by phone and line was constantly busy as I had read. I used t... See more
I am back to RAVE about my product. I ordered a custom duvet cover for my Liverpool obsessed son’s bedroom. The product is absolutely gorgeous. I previously gave a less than stellar review about the c... See more
Company replied
I am extremely disappointed with this company. They took my money immediately, and they have never delivered the order.
Company details
Written by the company
The most important thing to us is our customers experience. We want you to be able to find something you love, buy it and receive it without any problems or frustration. We're here for you everyday to answer your questions and make sure everything runs smooth for you. We stand by our satisfaction guarantee and will always make sure you are taken care of. Rest easy when you shop with Dalabshop because we have your back!
Contact info
10 Anson Road #22-02 InternationalPlaza, 079903, Singapore, Singapore
- +1 (910) 250 9291
- support@dalabshop.com
- dalabshop.com
Its been waiting shipping for a long…
Its been waiting shipping for a long time now so i get this rate us before i even get my order?
2 June 2022
Reply from Dalabshop
Hi Drew,
Because our products are POD (print on demand), it might take more time than usual to process orders. Regarding the status of your order, it is completed and it has been shipped out of our factory. Moreover, we sent an email to inform your tracking number and also a link to track it. Thus, please help us check your Inbox to receive the latest update about the status of your order.
Ordered item to UK
Ordered item to UK, love it just as pictured, was hesitant about ordering from overseas but extremely happy.
31 May 2022
Unprompted review
Reply from Dalabshop
Hi Jo,
I'm delighted to hear you are happy with your purchase! We take pride in our product's quality, so thank you for recognizing this in your kind review! Thank you for taking the time to let us know how we did! It was an honor to serve you!
Led Zeppelin RUG
I received the rug today and I must say I was dissapointet.The "rug" was so thin that I doubt if it even deserve too be cal a rug. It was also full og "edges" when it was "put together" in a smal package.
28 May 2022
Reply from Dalabshop
Hi Morten,
We sincerely apologize that the thick of our rug cannot match your expectation. However, the description on our website did clearly mention the material which is used for the rug so we regret that we cannot support with the reason it is not as thick as expected. We hope this would not cause much inconvenience to you.
GREAT PLACE TO BUY FROM TOOK A WHILE
GREAT PLACE TO BUY FROM TOOK A WHILE. THEY DID OK.
26 May 2022
Unprompted review
Reply from Dalabshop
Hi David,
I'm delighted to hear you are satisfied with your purchase! We take pride in our product's quality, so thank you for recognizing this in your kind review! Thank you for taking the time to let us know how we did! It was an honor to serve you!
Have not received our merchandise and…
Have not received our merchandise and it is hard to revi.ew while waiting over 3 weeks of the order
17 May 2022
Reply from Dalabshop
Hi Customer,
We totally understand this is a big disappointment because your order takes more time than normal for delivery. But rest assured that we did not expect this to happen. Due to increased order for the holiday season and the complicated situation of Covid-19, the shipping unit has been overloaded and we could only apologize for the delays.
As we checked, this order was delivered to your address and we also sent an email to inform the tracking number and also a link to track it. If you did receive the package, we hope that you can give us some feedback about the quality of it and our service.
Very happy with what I purchased
16 May 2022
Reply from Dalabshop
Hi Connie,
Thank you for taking the time to write this review for us. We take great pride in the quality of our products, so thank you for recognizing this in your kind review! Thank you for taking the time to provide feedback! We look forward to seeing you again soon!
Great website
Haven't bought anything yet but they have great selections of the Dudley boyz. Very intrigued
12 May 2022
Unprompted review
Reply from Dalabshop
Hi Cooper,
We are so glad to hear that our product can catch your attention. We expect that we will have your purchase in the near future. For further concern, please do not hesitate to contact us, we will be more than happy to assist.
thanks for making my purchase affordable
6 May 2022
Reply from Dalabshop
Hi Carol,
I'm delighted to hear you are satisfied with your purchase! We take pride in our product's quality, so thank you for recognizing this in your kind review! Thank you for taking the time to let us know how we did! It was an honor to serve you!
scam
if i could give this company 0 stars i would. it’s been a month and dumbass “canawan” says my package has been delivered, and guess what? it hasn’t. Screw this company. i got this for myself for my birthday and i got freaking nothing.
10 April 2022
Unprompted review
Reply from Dalabshop
Hi Elizabeth,
We are so sorry to hear that you still have not received your order. We sent an email to inform a solution for collecting this package via carrier's hotline with your tracking number. Thus, please help us check your Inbox and rectify this issue as soon as possible. We would greatly appreciate your support.
Reply from Dalabshop
Hi Joseph,
Thank you for taking the time to write this review for us. We take great pride in the quality of our products, so thank you for recognizing this in your kind review! Thank you for taking the time to provide feedback! We look forward to seeing you again soon!
I am very unhappy with my purchase
I am very unhappy with my purchase. It took forever to get here, tracking my purchase was a waste of time because it didn’t tell me where it was. When it arrived it was nothing like the picture or description. The color and design are so off that I questioned if I had made a mistake somewhere. For how much it cost I expected a lot better. Do not use this site! Complete waste of money and one big headache
8 April 2022
Reply from Dalabshop
Hi McCallie,
We are so sorry for the delays with your order. We always prioritize complete satisfaction of our customers and make sure that the products reach them within the specified time limit. Unfortunately in your case certain situations just came up suddenly and we failed to dispatch the items within the planned time frame.
Regarding the not as advertised problem, we sent an email to receive your photo about your order. Thus, please help us check your Inbox and reply our email so that this issue will be rectified as soon as possible. We are looking forward to hearing from you.
I just received my polo bedroom set and…
I just received my polo bedroom set and it’s too thin and look very cheap. I have the flat sheet the cover pillow cases but no fitted sheet
7 April 2022
Reply from Dalabshop
Hi Jacolene,
We truly apologize that you had a bad experience when using our service. We did clearly mention in the description that our bedding sets are not included comforter and the bed sheet's style is flat not fitted. We are so sorry to hear that the quality of our products cannot match your expectation.
You guys did an awesome job on my…
You guys did an awesome job on my order. Look forward to doing business with you in the future.
4 April 2022
Unprompted review
Reply from Dalabshop
Hi Erika,
Thank you for taking the time to write this review for us. We take great pride in the quality of our products, so thank you for recognizing this in your kind review! Thank you for taking the time to provide feedback! We look forward to seeing you again soon!
Reply from Dalabshop
Hi Jacolene,
We truly apologize that you had a bad experience when using our service. Because the final destination of your order is South Africa, carrier need more time for delivery than other countries. We sent and email to inform your tracking number and also a link to track it so please help us check your Inbox. We hope that you can sympathize and be patient with us.
Total scam
Total scam. They pretend to be in the US but they are in China. Shipping took forever and then the item was a piece of junk. Bought a rug and in reality it was a placemat. They refuse returns saying "item is custom, so sorry" These guys are fraud and a scam. Wish I had seen other reviews before I bought.
27 March 2022
Unprompted review
Reply from Dalabshop
Hi Customer,
We truly apologize that you had a bad experience when using our service. We are a US-based company and we have office here in the US. However, our factory is placed in China to reduce expenses that incur to produce items in US. We have sent your case to the quality control team to check and verify the issue. Your opinion is valued greatly and it gives us direction to improve the standard of service to our customers and try harder to raise the quality in the near future.
Great communication with customer…
Great communication with customer service representatives!
22 March 2022
Reply from Dalabshop
Hi Kadi,
We are so glad to hear that you are satisfied with our service. You have been an amazing customer and we are extremely grateful to have your business. We look forward to seeing you again soon!
Fast delivery
Fast delivery. Great communication and good quality. Would purchase again from this site
22 March 2022
Unprompted review
Reply from Dalabshop
Hi Márcio,
Thank you for taking the time to write this review for us. We take great pride in the quality of our products, so thank you for recognizing this in your kind review! Thank you for taking the time to provide feedback! We look forward to seeing you again soon!
Thank you so much
Thank you so much! Took me a bit to find the opening It is so well hidden! I love it!
11 March 2022
Unprompted review
Reply from Dalabshop
Hi Helene,
Thank you for taking the time to write this review for us. We take great pride in the quality of our products, so thank you for recognizing this in your kind review! Thank you for taking the time to provide feedback! We look forward to seeing you again soon!
Reply from Dalabshop
Hi Reoche,
We are so glad to hear that you are satisfied with our product. You have been an amazing customer and we are extremely grateful to have your business. We look forward to seeing you again soon!
Reply from Dalabshop
Hi Carol,
Thank you for taking the time to write this review for us. We take great pride in the quality of our products, so thank you for recognizing this in your kind review! Thank you for taking the time to provide feedback! We look forward to seeing you again soon!
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