Dako Furniture Ltd Reviews 

7,659
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 542 reviews, reviewers had a great experience with this company. Consumers frequently mention that the delivery service is wonderfully prompt, while the staff members are consistently polite, friendly, and genuinely helpful upon arrival at your home. People also deeply appreciate the solid quality of the furniture, noting that the items look amazing, feel very comfortable, and offer incredible value for everyday living spaces. However, some customers also noted frustrating issues with missing parts, delayed spare components, or incorrect items arriving in their packages. Others experienced minor difficulties during assembly or mentioned that specific elements required extra effort and time to put together properly.

What people talk about most

Product

People report ambiguous experiences with product, as customer opinions on furniture quality and assembly vary... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the speed and efficiency of... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the furniture is sturdy,... See more

Staff

Reviewers mention positive feedback about staff, noting that delivery drivers and workers are generally... See more

Order

Clients share ambiguous opinions on order experiences, balancing strong satisfaction against notable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall im happy with the product . Delivery was really good by DX . The issue was with missing parts from my order(legs), my emails were responded to on the same day, although very apologetic, it... See more

Rated 5 out of 5 stars

The furniture was a great price. I ordered online and felt a little nervous as I had not seen or felt the material before purchase. When it was delivered, its excellent quality and looks much more exp... See more

Rated 5 out of 5 stars

I was so skeptical ordering from here after reading some reviews however I am very glad I just went with it! Amazing customer service and clear communication when I needed help placing my o... See more

Rated 5 out of 5 stars

Was straight forward to order my patio set and delivery was quick. I was kept informed about arrival of my furniture and the delivery person was polite, friendly and helpful. I have put the furniture... See more


Company details

  1. Furniture Store

Written by the company

Dako Furniture offers modern furniture, which is equipped with corner sofa beds, sliding door wardrobe and bedroom sets. Guaranteed quality with us.


Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(7,659)

531 reviews in the last 12 months

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Rated 2 out of 5 stars

Parcel was delivered early which was…

Parcel was delivered early which was great.. Two sections the same have been sent so not able to put the corner set together.. damage to the set and frayed edges on the cushions. Have emailed a complaint and no reply. I will be phoning Monday and hope to her an acceptable result.

16 July 2026
Rated 2 out of 5 stars

Using Polish swear word in a customers house is unacceptable

I had used DAKO on two previous occasions for a total of 3 wardrobes, both in current address and previous address . On these occasions the quality and attitude of the workmen was excellent , therefore I had no concern with ordering a further 2 wardrobes ( and as with previous orders paid for the assembly service ) This time my wife was home alone and a single workman turned up ( on previous occasions there was always 2 ) Straight away , he had an unpleasant demeanour , arguing he hadn't been left enough space ( previous we also hadn't left the full space as shown on web page , but this hadn't caused any problem and I didn't see how it would this time ) he was telling my 5' 2 wife she needed to move the bed ! He wouldn't listen to any suggestions including me telling him on video . "If you can't fit it in the space , just build it , and I will move it with my son when I get home " When my wife said ." If you can't build it , just take it away" , he started and successfully built it , in still a time less than what is shown on DAKO web page , proving he was just an unpleasant individual . In addition , he was constantly using the Polish swear word which every one knows beginning with K and ending in A!. It is completely unacceptable to swear in a customers house ! In addition he left dirty black "oily"? marks on our white wardrobes , which I am in the process of trying to scrub off . Because of this I will not be using them again ( I was going to be ordering more wardrobes for spare room , but will now try IKEA)

14 July 2026
Unprompted review
Rated 4 out of 5 stars

I ordered Claudia

I ordered Claudia.
The delivery was on time. The delivery man was very kind.
I did not realize that the entire sofa would arrive in a single box.
Also the delivey man is responsible for only delivering it to the ground floor.
I had to take the sofa upstairs. The box would not fit in the stairs.
I had to open the box in the hallway and then take it upstairs with the help of a friend.
Almost had a meltdown and wanted to return the sofa but managed to get it in my flat.
Now I sleep on it.

7 July 2026
Rated 3 out of 5 stars

Ordering was easy and straight forward

Ordering was easy and straight forward, the wardrobe was great and sturdy very pleased as I've ordered from them before, but their delivery man was very rude and unhelpful, also it's a 2 man job but only one delivered and assembled wardrobe

11 July 2026
Rated 5 out of 5 stars

I’m really happy with my purchase from…

I’m really happy with my purchase from Dako Home. The sofa looks exactly like it does in the photos and the quality is excellent for the price. It feels sturdy, comfortable and was easy to assemble. Delivery was on time, everything arrived in perfect condition, and communication throughout the process was clear and helpful. Overall, a great experience and I wouldn’t hesitate to buy from Dako Home again. Highly recommended!

4 July 2026
Rated 5 out of 5 stars

Easy to order

Easy to order , extremely fast delivery and excellent quality garden furniture. Looks great and exactly what I ordered.

24 June 2026

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