I have bought a backpack but due to changes on my plans , I wanted to return. Purchasing, delivery and return processess all went very fast and nice. I will continue to shop from Daka as high quality... See more
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Good experience with the website. Delivery processed by postNl. One remark though, I was not home when they came, and they didn't write anything on the paper they left in my letter box. And they l... See more
Having purchased sports shoes from other sites, e.g. directly from the manufacturer, I was pleasantly surprised by the attention to detail that Daka put into my order. It contained a nice magazine, bu... See more
Ordered a pair of ski's, asked a question via whatsapp (on sunday). On first working day, immediately got a response. Got updated on any changes, even small delay. perfect customer service
Company details
About DAKA Sport & Lifestyle
Written by the company
DAKA is in 1965 begonnen aan de Bergweg te Rotterdam. Inmiddels is DAKA uitgegroeid tot dé Sport- & Lifestyle-keten van het land.
Met 16 winkels verspreid over heel Nederland én een online webshop vind je bij DAKA het meest omvattende en beste aanbod aan sport- en lifestyle artikelen. Of je nu gaat voor hockey, running, voetbal, tennis of een andere sport: bij DAKA ga jij voor nóg meer plezier in je sport. Ben jij een wintersportliefhebber? Onze ski- en snowboardafdeling is de grootste van Nederland.
Onze sportspecialisten staan voor jou klaar. Ga je voor het verbeteren van jouw techniek of voor het versterken van je team? Voor de lol of juist voor de absolute top? Bij ons zit je altijd goed. In onze winkel hebben wij allerlei services om jou nog meer te plezier te laten beleven tijdens het sporten. Wij gaan voor een passend en persoonlijk advies op maat.
Met 16 winkels verspreid over heel Nederland én een online webshop vind je bij DAKA het meest omvattende en beste aanbod aan sport- en lifestyle artikelen. Of je nu gaat voor hockey, running, voetbal, tennis of een andere sport: bij DAKA ga jij voor nóg meer plezier in je sport. Ben jij een wintersportliefhebber? Onze ski- en snowboardafdeling is de grootste van Nederland.
Onze sportspecialisten staan voor jou klaar. Ga je voor het verbeteren van jouw techniek of voor het versterken van je team? Voor de lol of juist voor de absolute top? Bij ons zit je altijd goed. In onze winkel hebben wij allerlei services om jou nog meer te plezier te laten beleven tijdens het sporten. Wij gaan voor een passend en persoonlijk advies op maat.
Afhalen of thuislevering?
Written by the company
- Ga voor gemak!
- Bestel op DAKA.nl en haal je bestelling af in één van onze winkels met click&collect. Thuisbezorging is mogelijk via PostNL, of haal je bestelling op bij een PostNL afhaalpunt.
DAKA Service
Snel en betrouwbaar!
✓ Groot assortiment
✓ 16 winkels in Nederland
✓ Snelle levering
✓ Achteraf betalen mogelijk
✓ 14 dagen de bestelling op zicht
✓ Niet goed? Geld snel terug!
✓ 16 winkels in Nederland
✓ Snelle levering
✓ Achteraf betalen mogelijk
✓ 14 dagen de bestelling op zicht
✓ Niet goed? Geld snel terug!
Contact info
Dalkruidbaan 156, 2908KC, Capelle aan den IJssel, Netherlands
- +31 85 087 05 77 (whatsapp)
- klantenservice@daka.nl
- daka.nl
4.6
Excellent
28K reviews
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Excellent
Excellent service , wonderful website with nice offers , very good quality products .
21 November 2024
Very supportive and reactive customer…
Very supportive and reactive customer service.
I made misspelling in the address and the delivery was rescheduled at short notice without extra costs.
The racket I bought came strung without extra charge.
12 November 2024
Ordered a pair of ski's
Ordered a pair of ski's, asked a question via whatsapp (on sunday). On first working day, immediately got a response. Got updated on any changes, even small delay. perfect customer service
9 November 2024
Unprompted review
Nice shopping experience
The track ski jacket I bought on the Daka website is really worth the money! I bought it at a 30% discount, which is very cost-effective. The fabric is thick and cold-resistant, and it is very warm to wear. Even in cold outdoor skiing, there is no problem at all. The style design is fashionable and well-cut, and there is no sense of restraint when exercising. The waterproof effect is also very good, and there is no need to worry about getting wet on snowy days.
The logistics is also very fast, the packaging is tight, and the ski jacket was in good condition when I received it. Overall, I am very satisfied with this shopping experience and strongly recommend it to friends who need high-quality ski jackets
17 October 2024
I made an order and I was pleasantly…
I made an order and I was pleasantly surprised to receive it the next day. The right model and size so I can comfortably say that it was magnificent service. I highly recommend
10 October 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivery was free but the return is on…
Delivery was free but the return is on your own cost from Belgium.
8 October 2024
Reply from DAKA Sport & Lifestyle
Good morning Schmidt,
Thank you for taking the time to review us.
Free returns are possible in the Netherlands via UPS, returns from Belgium and other countries are at your own expense.
If you live near the border of the Netherlands, it may be an option to hand in your package at a UPS point there so that you can return it to us for free.
Sporty greetings,
DAKA Sports & Lifestyle
Great service
1 October 2024
Came fast and exactly what it said
30 September 2024
The sneaker was nice and the delivery…
The sneaker was nice and the delivery was so fast.
31 August 2024
Great service
I bought shoes, and return, both delivery and return was super smooth fast, refund was done same day as they received the shoes back. I also chat on whatsapp line before returning, they replied fast and helpful. Thanks Daka.
28 August 2024
Slalom skis + binding
Customer service replied quickly to a question I made before the purchase, delivery to Finland was fast, the package (and the product) arrived in a perfect condition.
22 August 2024
The hockey stick was damaged, very difficult to return
The hockey stick was damaged, drove to four locations that used to be UPS service stations, only location four was still operating as a UPS service station. They could not process the return, so now have to contact customer service and try and sort it out in a different way. what a hassle and a waste of time! Backward return procedure!
20 August 2024
Reply from DAKA Sport & Lifestyle
Beste klant,
Wat vervelend om te horen dat je een beschadigd artikel hebt ontvangen.
Uiteraard is dat niet de bedoeling!
Daka bedient haar webshop met voorraad uit het centraal magazijn en de voorraad die in de winkels beschikbaar is. De stick is uit één van onze filialen gekomen en is tijdens de eind controle, net voor het inpakken, kennelijk niet goed gecontroleerd op onvolkomenheden. Dat is slordig, moeten wij ons aantrekken en zal zeker meegenomen worden in vervolg trainingen die onze teams regelmatig krijgen voorgeschoteld. Helaas bent u hier de dupe van geworden en dat vinden wij dan ook zeer vervelend.
Inmiddels is er contact geweest met onze klantenservice en is er een oplossing aangeboden.
Sportieve groet,
DAKA Sport & Lifestyle
I wrote customer service cause I…
I wrote customer service cause I thought I hadn’t received the order confirmation and they replied super fast. Turned out it was in my spam but they resent it to me either way along with the tracking.
Thank you!
20 August 2024
Good experience with DAKA!
It was very easy to proced with the purchase.
Everything arrived in perfect conditions.
Some days of delay were experienced in the reception.
The assitance throught whatsapp is excelent!
11 June 2024
Many product options at reasonable prices
Daka store has many product options at affordable prices which is good. But in my first order from Daka, you shipped the wrong pair of shoes to me. This had never happened to me before, in my whole online shopping experience. Luckily my son liked also the wrong pair of shoes so we decided to keep them.
28 May 2024
Reply from DAKA Sport & Lifestyle
Dear İdil,
We understand the disappointment when the item is not delivered as expected. Unfortunately, the article was not depicted correctly online. This will soon be adjusted on the website.
Due to our mistake, we have set up a small compensation on your account.
Our apologies for the inconvenience caused!
Sporty greetings,
DAKA Sports & Lifestyle
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